5 jobs found
- We are an innovative SaaS provider headquartered in Atlanta, Georgia. We’re currently seeking a skilled technical writer to bolster our documentation efforts. Our suite of software tools has expanded rapidly, and as such, we need someone detail-oriented who thrives on explaining complex concepts to a diverse user base. This on-site, full-time contractor role offers the chance to join a company that values innovation and collaboration. If you possess a knack for creating clear, concise documentation and have experience with APIs, software development lifecycle, and cloud technologies, we invite you to apply. **Scope of Responsibilities** * Develop and maintain comprehensive technical documentation, including API documentation, user guides, tutorials, and release notes. * Collaborate with product managers, software engineers, and support teams to gather information on new features and product updates. * Create visually appealing diagrams, flowcharts, and illustrations to enhance understanding of complex technical topics. * Edit, clarify, and improve documentation written by other team members, ensuring accuracy and consistency. * Stay current with industry trends and advancements in technical writing tools and methodologies. * Participate in the planning and execution of documentation projects, ensuring adherence to established timelines and quality standards. * Manage documentation versions and maintain an organized repository for all documentation assets. * Contribute to the development of documentation templates and style guides. * Analyze user feedback to identify areas for improvement in existing documentation. * Assist with the creation of training materials and knowledge base articles. **Expertise Profile** * Proven proficiency as a technical writer with a portfolio demonstrating clear, accurate, and well-organized documentation. * Practical expertise in software documentation processes, including the software development lifecycle and version control. * Demonstrated ability to communicate complex technical concepts to both technical and non-technical audiences. * Familiarity with API documentation tools, such as Swagger, Postman, or similar technologies. * Proficiency in using documentation authoring tools, such as MadCap Flare, Confluence, or similar platforms. * Understanding of cloud technologies and platforms, such as AWS, Azure, or Google Cloud. * An inquisitive mind and a passion for learning new technologies. * Exceptional attention to detail and commitment to quality. * A collaborative approach to working with cross-functional teams. * Self-motivated and able to manage multiple projects simultaneously. **Rewards for Your Commitment** We offer competitive hourly rates as a contractor and access to cutting-edge software and technologies. As a valuable member of our team, you'll be provided with ongoing opportunities for professional development through workshops and industry conferences. Furthermore, we promote a collaborative environment in Atlanta, where your ideas are valued and you have the opportunity to influence the direction of our technical documentation. Expect regular performance reviews that foster growth, and contribute to a company where we’re all about learning, innovation, and professional success.Atlanta, GAOn-siteFull-time, Contractor$45 - $60 per hourTechnical Writing8 days ago
- Our Atlanta-based team requires a diligent and exceptionally versatile Technical Writer. If you possess an innate ability to dissect multifaceted software systems and convert them into coherent, easily navigable documentation, your career trajectory could very well intersect with ours. We aren't simply filling a position; we are curating a role designed to empower a clear and concise communicator who thrives on challenges. This position is available on-site and remotely to match the ever changing needs of our team. **Principal Activities** * Craft, revise, and maintain an expansive library of technical documentation including API references, user manuals, and troubleshooting guides. * Collaborate extensively with software developers, product managers, and quality assurance engineers to gain comprehensive insight into software features and functionalities. * Spearhead documentation sprints aligned with Agile development cycles to ensure timely and relevant information dissemination. * Develop interactive tutorials and video walkthroughs to enhance user comprehension and accessibility. * Champion best practices in technical communication, actively contributing to the refinement of our documentation processes. * Manage documentation revision control using Git and related tools to ensure version accuracy and integrity. * Actively monitor user feedback channels to identify areas where documentation can be improved or expanded. **Your Unique Qualities** * A demonstrated background in technical writing, particularly within the software industry. We admire portfolios exhibiting diverse content formats. * A robust understanding of software development lifecycles, Agile methodologies, and version control systems. * Uncommon facility with markdown, HTML, and other content formatting languages. * Exceptional organizational skills and unwavering attention to detail. Missing a semicolon is more than just a grammatical oversight to you; it's a professional affront. * Unmatched ability to function both autonomously and collaboratively in a multifaceted team setting. * The knack for succinctly conveying technical concepts to both technical and non-technical audiences. **Company Perks: The Tech Forward Advantage** * Competitive salary with potential for performance-based bonuses. We recognize and reward contributions. * A comprehensive benefits package including top-tier health, dental, and vision insurance options. * Generous paid time off to promote work-life harmony. We appreciate that you have a life beyond the keyboard. * Professional development opportunities tailored to your specific career trajectory. We invest in our employees. * Access to state-of-the-art technology and collaborative tools. Work efficiently and effectively. * A flexible work environment that accommodates both on-site and remote collaboration. We trust our team. * A collaborative, innovative culture fostered through team-building events and ongoing knowledge sharing.Atlanta, GARemote & On-siteContractor & Full-time$60,000 - $90,000 per yearTechnical & Web Content12 days ago
- Our marketing group is seeking a seasoned technical writer in Atlanta, GA, to create and maintain in-depth documentation for our growing line of B2B software solutions. We need someone who can translate complex technical jargon into clear, concise, and actionable instructions for our diverse user base. As our go-to person for technical documentation, you will be a critical link between our development teams and our customers, ensuring that our products are not only powerful but also easily understandable and usable. The role involves creating a wide range of documentation, from user guides and API documentation to training materials and troubleshooting guides. **Key Responsibilities:** 1. Author, edit, and maintain comprehensive technical documentation, including user manuals, API documentation, release notes, and knowledge base articles. 2. Collaborate with software developers, product managers, and support engineers to understand product functionality and ensure accuracy of documentation. 3. Design and develop effective training materials, including online tutorials and video scripts, to help users learn our software. 4. Conduct research and analysis to gather technical information from subject matter experts. 5. Format and organize documentation in a clear, consistent, and accessible manner. 6. Ensure documentation adheres to company style guidelines and industry best practices. 7. Manage documentation projects to meet deadlines and deliver high-quality documentation. 8. Gather user feedback on documentation and make necessary revisions. **Preferred Candidate Profile:** * A professional history featuring expertise in technical writing, ideally in the software or technology sector. * A solid comprehension of software development lifecycles and methodologies. * Strong written and verbal communication proficiencies. * Ability to collaborate across multiple departments. * A proven track record of completing projects efficiently and accurately. * A technical writing certificate is an advantage. **Benefits Offered:** We offer a stimulating, growth-focused work atmosphere with comprehensive benefits and competitive wages. Our perks are designed to assist you maintain a well-balanced life and pursue your aspirations, and we provide flexible work hours, professional advancement chances, and resources. Included is a comprehensive medical plan, dental and vision coverage, a generous paid time off policy, a 401(k) retirement plan with matching contributions, and an annual education allowance to support your professional evolution. In addition, we pride ourselves on an inclusive environment in which every employee may succeed and contribute fully. **Company Vibe:** We are an agile tech enterprise situated in the energetic core of Atlanta, GA. As creators and thinkers, we love what we do and love helping our clients find the best in cloud infrastructure and business transformation. Our firm provides a flexible, innovative workplace that enables career development and provides possibilities for new ideas. Our firm maintains an active work atmosphere where creativity and collaboration are valued. Join our staff and share our excitement for innovation!Atlanta, GAOn-site, RemoteContractor, Part-time$60,000 - $80,000 per yearTechnical & Web Content14 days ago
- We're a leading provider of innovative technology solutions in the Atlanta metropolitan area, and we're looking for a talented freelance technical writer to join our growing team. Our clients across multiple sectors need clear, concise, and accurate documentation to leverage the power of our software. If you have a knack for transforming complex information into easy-to-understand content and a passion for technology, this remote freelance role in Atlanta, GA, could be your next professional opportunity. **The Assignment** In this role, your primary objective is to create high-quality documentation for our software products and services. This includes user manuals, API documentation, tutorials, and troubleshooting guides. You'll collaborate closely with our engineering, product management, and customer support teams to ensure that your content meets the needs of our users. *Document production* Developing comprehensive and user-friendly documentation for our software solutions, focusing on clarity and accessibility. *Information gathering* Collaborating with engineers and product managers to gather the technical data and details needed to accurately represent software functionality and implementation. *Formatting* Employing established formatting guidelines and style guides to maintain consistent document structure, appearance, and language across all output. *User Feedback Evaluation* Analysing feedback to identify areas where information delivery can be improved to enhance user knowledge transfer. Implementing corrections into further iterations of the documentation provided. **Professional Skillset** *Formal Learning* A bachelor's degree in technical communication, English, computer science, or a related field provides the required fundamental expertise for documentation creation and user understanding. *Industry history* A demonstrated career progression in technical writing, preferably with experience in the software or technology industry, is essential. *Proficiency* Exceptional ability to explain technical concepts clearly and concisely through written content. Expertise in authoring and documentation tools is very advantageous to improve formatting processes. *Soft Skills* High communicative abilities for stakeholder participation to collect details in areas where clarification is most beneficial. **Why Choose Us?** *Atlanta area appreciation*: We foster innovation through a commitment to Atlanta-centric tech projects and solutions. Take advantage of career development pathways while remaining at the hub of Georgia's innovation scene. *Remote Flexibility*: Work from your home office in the greater Atlanta region or anywhere else. With collaborative cloud capabilities and asynchronous support, you can work without the worries and stresses of office settings. *Competitive freelance rate*: We are prepared to offer an attractive hourly or project-based rate, corresponding with your experience and the assignment's scope, acknowledging your hard work and competence. **Next Steps** If you're a skilled technical writer with a dedication to clear and concise communication and a passion for working with cutting-edge technology in a freelance environment, we encourage you to apply. Please submit your resume, cover letter, and samples of your technical writing work. We're committed to making our technology available to the next generation of technology consumers in Atlanta, GA.Atlanta, GARemoteFreelance$35 - $55 per hourTechnical Writing, Content Marketing20 days ago
- We are seeking a meticulous and resourceful Technical Writer to join our expanding team in Atlanta. As our company grows, the need for well-structured, easily accessible documentation has never been greater. In this position, you'll play a crucial role in shaping our user experience and ensuring the success of our products by creating guides, tutorials, and API documentation that speak directly to the needs of our diverse customer base. Think of it as crafting clear maps for complex software journeys. **Essential Functions** * Produce precise and comprehensive technical documentation for software products, including user manuals, installation guides, API references, and troubleshooting guides. * Collaborate with developers, product managers, and support engineers to gather technical details and gain a deep understanding of our product offerings. * Translate complex technical concepts into clear, concise, and easily digestible language for various audiences, including both technical and non-technical users. * Maintain and update existing documentation to reflect product updates, enhancements, and bug fixes. * Create visual aids such as diagrams, charts, and screenshots to supplement written documentation and enhance understanding. * Adhere to style guides and maintain consistency in terminology and formatting across all documentation. * Contribute to the development and maintenance of the company's knowledge base and documentation repository. * Participate in code reviews to ensure documentation accuracy. **Required Abilities** * A history of experience in technical writing, ideally with a focus on software documentation, plus a strong grasp of modern software development methodologies. * Proficiency in documenting REST APIs. * The demonstrated ability to comprehend complex technical information and translate it into easily understandable documentation for a wide range of audiences. * Superb written and verbal communication skills with an unwavering attention to detail. * Familiarity with documentation tools such as Markdown, Gitbook, Confluence, or similar platforms. * Basic knowledge of programming languages and software development concepts. **What We Offer** We know our greatest asset is our people! We are dedicated to taking care of you both in and out of the workplace! Here are just some of the rewards that we provide to enhance your quality of life: * Competitive salary and comprehensive benefits package, including health, dental, and vision insurance. * Generous paid time off, including vacation, sick leave, and company holidays. * Opportunities for professional development and skill enhancement through training programs, conferences, and workshops. * A collaborative and supportive work environment where your ideas are valued and contributions are recognized. * Employee stock options, so your success becomes our success. **Company Vitals** At [Company Name], our foundation is based on innovation and teamwork. We strongly believe in our staff members and promote both personal and career enhancement. Here at our company, your job is more than a means to an end, but a place to flourish, grow, and find fulfillment!Atlanta, GAOn-siteFull-time$65,000 - $85,000 per yearTechnical & Blog Writing29 days ago