8 jobs found
- Our marketing group is seeking a seasoned technical writer in Atlanta, GA, to create and maintain in-depth documentation for our growing line of B2B software solutions. We need someone who can translate complex technical jargon into clear, concise, and actionable instructions for our diverse user base. As our go-to person for technical documentation, you will be a critical link between our development teams and our customers, ensuring that our products are not only powerful but also easily understandable and usable. The role involves creating a wide range of documentation, from user guides and API documentation to training materials and troubleshooting guides. **Key Responsibilities:** 1. Author, edit, and maintain comprehensive technical documentation, including user manuals, API documentation, release notes, and knowledge base articles. 2. Collaborate with software developers, product managers, and support engineers to understand product functionality and ensure accuracy of documentation. 3. Design and develop effective training materials, including online tutorials and video scripts, to help users learn our software. 4. Conduct research and analysis to gather technical information from subject matter experts. 5. Format and organize documentation in a clear, consistent, and accessible manner. 6. Ensure documentation adheres to company style guidelines and industry best practices. 7. Manage documentation projects to meet deadlines and deliver high-quality documentation. 8. Gather user feedback on documentation and make necessary revisions. **Preferred Candidate Profile:** * A professional history featuring expertise in technical writing, ideally in the software or technology sector. * A solid comprehension of software development lifecycles and methodologies. * Strong written and verbal communication proficiencies. * Ability to collaborate across multiple departments. * A proven track record of completing projects efficiently and accurately. * A technical writing certificate is an advantage. **Benefits Offered:** We offer a stimulating, growth-focused work atmosphere with comprehensive benefits and competitive wages. Our perks are designed to assist you maintain a well-balanced life and pursue your aspirations, and we provide flexible work hours, professional advancement chances, and resources. Included is a comprehensive medical plan, dental and vision coverage, a generous paid time off policy, a 401(k) retirement plan with matching contributions, and an annual education allowance to support your professional evolution. In addition, we pride ourselves on an inclusive environment in which every employee may succeed and contribute fully. **Company Vibe:** We are an agile tech enterprise situated in the energetic core of Atlanta, GA. As creators and thinkers, we love what we do and love helping our clients find the best in cloud infrastructure and business transformation. Our firm provides a flexible, innovative workplace that enables career development and provides possibilities for new ideas. Our firm maintains an active work atmosphere where creativity and collaboration are valued. Join our staff and share our excitement for innovation!Atlanta, GAOn-site, RemoteContractor, Part-time$60,000 - $80,000 per yearTechnical & Web Contentabout 2 months ago
- We're a leading provider of innovative technology solutions in the Atlanta metropolitan area, and we're looking for a talented freelance technical writer to join our growing team. Our clients across multiple sectors need clear, concise, and accurate documentation to leverage the power of our software. If you have a knack for transforming complex information into easy-to-understand content and a passion for technology, this remote freelance role in Atlanta, GA, could be your next professional opportunity. **The Assignment** In this role, your primary objective is to create high-quality documentation for our software products and services. This includes user manuals, API documentation, tutorials, and troubleshooting guides. You'll collaborate closely with our engineering, product management, and customer support teams to ensure that your content meets the needs of our users. *Document production* Developing comprehensive and user-friendly documentation for our software solutions, focusing on clarity and accessibility. *Information gathering* Collaborating with engineers and product managers to gather the technical data and details needed to accurately represent software functionality and implementation. *Formatting* Employing established formatting guidelines and style guides to maintain consistent document structure, appearance, and language across all output. *User Feedback Evaluation* Analysing feedback to identify areas where information delivery can be improved to enhance user knowledge transfer. Implementing corrections into further iterations of the documentation provided. **Professional Skillset** *Formal Learning* A bachelor's degree in technical communication, English, computer science, or a related field provides the required fundamental expertise for documentation creation and user understanding. *Industry history* A demonstrated career progression in technical writing, preferably with experience in the software or technology industry, is essential. *Proficiency* Exceptional ability to explain technical concepts clearly and concisely through written content. Expertise in authoring and documentation tools is very advantageous to improve formatting processes. *Soft Skills* High communicative abilities for stakeholder participation to collect details in areas where clarification is most beneficial. **Why Choose Us?** *Atlanta area appreciation*: We foster innovation through a commitment to Atlanta-centric tech projects and solutions. Take advantage of career development pathways while remaining at the hub of Georgia's innovation scene. *Remote Flexibility*: Work from your home office in the greater Atlanta region or anywhere else. With collaborative cloud capabilities and asynchronous support, you can work without the worries and stresses of office settings. *Competitive freelance rate*: We are prepared to offer an attractive hourly or project-based rate, corresponding with your experience and the assignment's scope, acknowledging your hard work and competence. **Next Steps** If you're a skilled technical writer with a dedication to clear and concise communication and a passion for working with cutting-edge technology in a freelance environment, we encourage you to apply. Please submit your resume, cover letter, and samples of your technical writing work. We're committed to making our technology available to the next generation of technology consumers in Atlanta, GA.Atlanta, GARemoteFreelance$35 - $55 per hourTechnical Writing, Content Marketing2 months ago
- We are seeking a meticulous and resourceful Technical Writer to join our expanding team in Atlanta. As our company grows, the need for well-structured, easily accessible documentation has never been greater. In this position, you'll play a crucial role in shaping our user experience and ensuring the success of our products by creating guides, tutorials, and API documentation that speak directly to the needs of our diverse customer base. Think of it as crafting clear maps for complex software journeys. **Essential Functions** * Produce precise and comprehensive technical documentation for software products, including user manuals, installation guides, API references, and troubleshooting guides. * Collaborate with developers, product managers, and support engineers to gather technical details and gain a deep understanding of our product offerings. * Translate complex technical concepts into clear, concise, and easily digestible language for various audiences, including both technical and non-technical users. * Maintain and update existing documentation to reflect product updates, enhancements, and bug fixes. * Create visual aids such as diagrams, charts, and screenshots to supplement written documentation and enhance understanding. * Adhere to style guides and maintain consistency in terminology and formatting across all documentation. * Contribute to the development and maintenance of the company's knowledge base and documentation repository. * Participate in code reviews to ensure documentation accuracy. **Required Abilities** * A history of experience in technical writing, ideally with a focus on software documentation, plus a strong grasp of modern software development methodologies. * Proficiency in documenting REST APIs. * The demonstrated ability to comprehend complex technical information and translate it into easily understandable documentation for a wide range of audiences. * Superb written and verbal communication skills with an unwavering attention to detail. * Familiarity with documentation tools such as Markdown, Gitbook, Confluence, or similar platforms. * Basic knowledge of programming languages and software development concepts. **What We Offer** We know our greatest asset is our people! We are dedicated to taking care of you both in and out of the workplace! Here are just some of the rewards that we provide to enhance your quality of life: * Competitive salary and comprehensive benefits package, including health, dental, and vision insurance. * Generous paid time off, including vacation, sick leave, and company holidays. * Opportunities for professional development and skill enhancement through training programs, conferences, and workshops. * A collaborative and supportive work environment where your ideas are valued and contributions are recognized. * Employee stock options, so your success becomes our success. **Company Vitals** At [Company Name], our foundation is based on innovation and teamwork. We strongly believe in our staff members and promote both personal and career enhancement. Here at our company, your job is more than a means to an end, but a place to flourish, grow, and find fulfillment!Atlanta, GAOn-siteFull-time$65,000 - $85,000 per yearTechnical & Blog Writing2 months ago