3 jobs found
- We are an innovative SaaS provider headquartered in Atlanta, Georgia. We’re currently seeking a skilled technical writer to bolster our documentation efforts. Our suite of software tools has expanded rapidly, and as such, we need someone detail-oriented who thrives on explaining complex concepts to a diverse user base. This on-site, full-time contractor role offers the chance to join a company that values innovation and collaboration. If you possess a knack for creating clear, concise documentation and have experience with APIs, software development lifecycle, and cloud technologies, we invite you to apply. **Scope of Responsibilities** * Develop and maintain comprehensive technical documentation, including API documentation, user guides, tutorials, and release notes. * Collaborate with product managers, software engineers, and support teams to gather information on new features and product updates. * Create visually appealing diagrams, flowcharts, and illustrations to enhance understanding of complex technical topics. * Edit, clarify, and improve documentation written by other team members, ensuring accuracy and consistency. * Stay current with industry trends and advancements in technical writing tools and methodologies. * Participate in the planning and execution of documentation projects, ensuring adherence to established timelines and quality standards. * Manage documentation versions and maintain an organized repository for all documentation assets. * Contribute to the development of documentation templates and style guides. * Analyze user feedback to identify areas for improvement in existing documentation. * Assist with the creation of training materials and knowledge base articles. **Expertise Profile** * Proven proficiency as a technical writer with a portfolio demonstrating clear, accurate, and well-organized documentation. * Practical expertise in software documentation processes, including the software development lifecycle and version control. * Demonstrated ability to communicate complex technical concepts to both technical and non-technical audiences. * Familiarity with API documentation tools, such as Swagger, Postman, or similar technologies. * Proficiency in using documentation authoring tools, such as MadCap Flare, Confluence, or similar platforms. * Understanding of cloud technologies and platforms, such as AWS, Azure, or Google Cloud. * An inquisitive mind and a passion for learning new technologies. * Exceptional attention to detail and commitment to quality. * A collaborative approach to working with cross-functional teams. * Self-motivated and able to manage multiple projects simultaneously. **Rewards for Your Commitment** We offer competitive hourly rates as a contractor and access to cutting-edge software and technologies. As a valuable member of our team, you'll be provided with ongoing opportunities for professional development through workshops and industry conferences. Furthermore, we promote a collaborative environment in Atlanta, where your ideas are valued and you have the opportunity to influence the direction of our technical documentation. Expect regular performance reviews that foster growth, and contribute to a company where we’re all about learning, innovation, and professional success.Atlanta, GAOn-siteFull-time, Contractor$45 - $60 per hourTechnical Writing8 days ago
- Our Atlanta-based team requires a diligent and exceptionally versatile Technical Writer. If you possess an innate ability to dissect multifaceted software systems and convert them into coherent, easily navigable documentation, your career trajectory could very well intersect with ours. We aren't simply filling a position; we are curating a role designed to empower a clear and concise communicator who thrives on challenges. This position is available on-site and remotely to match the ever changing needs of our team. **Principal Activities** * Craft, revise, and maintain an expansive library of technical documentation including API references, user manuals, and troubleshooting guides. * Collaborate extensively with software developers, product managers, and quality assurance engineers to gain comprehensive insight into software features and functionalities. * Spearhead documentation sprints aligned with Agile development cycles to ensure timely and relevant information dissemination. * Develop interactive tutorials and video walkthroughs to enhance user comprehension and accessibility. * Champion best practices in technical communication, actively contributing to the refinement of our documentation processes. * Manage documentation revision control using Git and related tools to ensure version accuracy and integrity. * Actively monitor user feedback channels to identify areas where documentation can be improved or expanded. **Your Unique Qualities** * A demonstrated background in technical writing, particularly within the software industry. We admire portfolios exhibiting diverse content formats. * A robust understanding of software development lifecycles, Agile methodologies, and version control systems. * Uncommon facility with markdown, HTML, and other content formatting languages. * Exceptional organizational skills and unwavering attention to detail. Missing a semicolon is more than just a grammatical oversight to you; it's a professional affront. * Unmatched ability to function both autonomously and collaboratively in a multifaceted team setting. * The knack for succinctly conveying technical concepts to both technical and non-technical audiences. **Company Perks: The Tech Forward Advantage** * Competitive salary with potential for performance-based bonuses. We recognize and reward contributions. * A comprehensive benefits package including top-tier health, dental, and vision insurance options. * Generous paid time off to promote work-life harmony. We appreciate that you have a life beyond the keyboard. * Professional development opportunities tailored to your specific career trajectory. We invest in our employees. * Access to state-of-the-art technology and collaborative tools. Work efficiently and effectively. * A flexible work environment that accommodates both on-site and remote collaboration. We trust our team. * A collaborative, innovative culture fostered through team-building events and ongoing knowledge sharing.Atlanta, GARemote & On-siteContractor & Full-time$60,000 - $90,000 per yearTechnical & Web Content12 days ago
- We are seeking a meticulous and resourceful Technical Writer to join our expanding team in Atlanta. As our company grows, the need for well-structured, easily accessible documentation has never been greater. In this position, you'll play a crucial role in shaping our user experience and ensuring the success of our products by creating guides, tutorials, and API documentation that speak directly to the needs of our diverse customer base. Think of it as crafting clear maps for complex software journeys. **Essential Functions** * Produce precise and comprehensive technical documentation for software products, including user manuals, installation guides, API references, and troubleshooting guides. * Collaborate with developers, product managers, and support engineers to gather technical details and gain a deep understanding of our product offerings. * Translate complex technical concepts into clear, concise, and easily digestible language for various audiences, including both technical and non-technical users. * Maintain and update existing documentation to reflect product updates, enhancements, and bug fixes. * Create visual aids such as diagrams, charts, and screenshots to supplement written documentation and enhance understanding. * Adhere to style guides and maintain consistency in terminology and formatting across all documentation. * Contribute to the development and maintenance of the company's knowledge base and documentation repository. * Participate in code reviews to ensure documentation accuracy. **Required Abilities** * A history of experience in technical writing, ideally with a focus on software documentation, plus a strong grasp of modern software development methodologies. * Proficiency in documenting REST APIs. * The demonstrated ability to comprehend complex technical information and translate it into easily understandable documentation for a wide range of audiences. * Superb written and verbal communication skills with an unwavering attention to detail. * Familiarity with documentation tools such as Markdown, Gitbook, Confluence, or similar platforms. * Basic knowledge of programming languages and software development concepts. **What We Offer** We know our greatest asset is our people! We are dedicated to taking care of you both in and out of the workplace! Here are just some of the rewards that we provide to enhance your quality of life: * Competitive salary and comprehensive benefits package, including health, dental, and vision insurance. * Generous paid time off, including vacation, sick leave, and company holidays. * Opportunities for professional development and skill enhancement through training programs, conferences, and workshops. * A collaborative and supportive work environment where your ideas are valued and contributions are recognized. * Employee stock options, so your success becomes our success. **Company Vitals** At [Company Name], our foundation is based on innovation and teamwork. We strongly believe in our staff members and promote both personal and career enhancement. Here at our company, your job is more than a means to an end, but a place to flourish, grow, and find fulfillment!Atlanta, GAOn-siteFull-time$65,000 - $85,000 per yearTechnical & Blog Writing29 days ago