We are seeking a talented and experienced Technical Writer to join our expanding technology division in Atlanta, GA. This role is ideal for a detail-oriented individual who thrives on transforming complex technical concepts into clear, concise, and accessible documentation. We are open to both remote and hybrid work arrangements.
Your Mission
- Develop, write, and maintain comprehensive technical documentation, including user manuals, API documentation, and knowledge base articles.
- Collaborate closely with engineers, product managers, and support teams to deeply understand product functionality and ensure documentation accuracy.
- Create conceptual diagrams, workflows, and instructional videos to enhance the user experience and support self-service learning.
- Consistently update existing documentation to reflect new feature releases and bug fixes.
- Manage documentation repository and collaborate with different divisions.
Key Responsibilities
- Translate technical information into easy-to-understand language for both technical and non-technical audiences.
- Work within established style guides and branding to maintain consistency across all documentation.
- Conduct research and gather data from various sources to develop comprehensive and reliable content.
- Implement feedback from internal and external users to continuously improve documentation quality.
- Contribute to the overall documentation strategy and assist in identifying opportunities for improvement.
Professional Background
- A history of technical writing within a software development environment.
- Hands-on experience developing user guides, API documentation, and knowledge base articles.
- Skillful at learning complicated topics and communicating it well to your audience.
- Proficiency with documentation tools and platforms.
- Familiarity with software development lifecycles and agile methodologies.
Competencies
- Outstanding communication and interpersonal abilities, capable of engaging with colleagues across various functions.
- Exceptional attention to detail and an obsession with accuracy.
- Superior organizational capabilities and the capacity to manage multiple projects simultaneously.
- Comfortable functioning in a dynamic, fast-paced setting with shifting priorities.
- Capable of learning fast and independently as well as collaboratively in a squad.
The Perks We provide a competitive contractor compensation. Beyond that, we encourage personal and professional development opportunities, coupled with flexible work schedules. You will be part of a team and work that helps to provide software documentation and product value.
- Competitive compensation based on experience
- Opportunities for professional growth and development
- Flexible work options (remote or hybrid)
- Access to training resources and mentorship
- A collaborative and innovative work environment