3 jobs found
- We are an innovative SaaS provider headquartered in Atlanta, Georgia. We’re currently seeking a skilled technical writer to bolster our documentation efforts. Our suite of software tools has expanded rapidly, and as such, we need someone detail-oriented who thrives on explaining complex concepts to a diverse user base. This on-site, full-time contractor role offers the chance to join a company that values innovation and collaboration. If you possess a knack for creating clear, concise documentation and have experience with APIs, software development lifecycle, and cloud technologies, we invite you to apply. **Scope of Responsibilities** * Develop and maintain comprehensive technical documentation, including API documentation, user guides, tutorials, and release notes. * Collaborate with product managers, software engineers, and support teams to gather information on new features and product updates. * Create visually appealing diagrams, flowcharts, and illustrations to enhance understanding of complex technical topics. * Edit, clarify, and improve documentation written by other team members, ensuring accuracy and consistency. * Stay current with industry trends and advancements in technical writing tools and methodologies. * Participate in the planning and execution of documentation projects, ensuring adherence to established timelines and quality standards. * Manage documentation versions and maintain an organized repository for all documentation assets. * Contribute to the development of documentation templates and style guides. * Analyze user feedback to identify areas for improvement in existing documentation. * Assist with the creation of training materials and knowledge base articles. **Expertise Profile** * Proven proficiency as a technical writer with a portfolio demonstrating clear, accurate, and well-organized documentation. * Practical expertise in software documentation processes, including the software development lifecycle and version control. * Demonstrated ability to communicate complex technical concepts to both technical and non-technical audiences. * Familiarity with API documentation tools, such as Swagger, Postman, or similar technologies. * Proficiency in using documentation authoring tools, such as MadCap Flare, Confluence, or similar platforms. * Understanding of cloud technologies and platforms, such as AWS, Azure, or Google Cloud. * An inquisitive mind and a passion for learning new technologies. * Exceptional attention to detail and commitment to quality. * A collaborative approach to working with cross-functional teams. * Self-motivated and able to manage multiple projects simultaneously. **Rewards for Your Commitment** We offer competitive hourly rates as a contractor and access to cutting-edge software and technologies. As a valuable member of our team, you'll be provided with ongoing opportunities for professional development through workshops and industry conferences. Furthermore, we promote a collaborative environment in Atlanta, where your ideas are valued and you have the opportunity to influence the direction of our technical documentation. Expect regular performance reviews that foster growth, and contribute to a company where we’re all about learning, innovation, and professional success.Atlanta, GAOn-siteFull-time, Contractor$45 - $60 per hourTechnical Writing8 days ago
- Our Atlanta-based team requires a diligent and exceptionally versatile Technical Writer. If you possess an innate ability to dissect multifaceted software systems and convert them into coherent, easily navigable documentation, your career trajectory could very well intersect with ours. We aren't simply filling a position; we are curating a role designed to empower a clear and concise communicator who thrives on challenges. This position is available on-site and remotely to match the ever changing needs of our team. **Principal Activities** * Craft, revise, and maintain an expansive library of technical documentation including API references, user manuals, and troubleshooting guides. * Collaborate extensively with software developers, product managers, and quality assurance engineers to gain comprehensive insight into software features and functionalities. * Spearhead documentation sprints aligned with Agile development cycles to ensure timely and relevant information dissemination. * Develop interactive tutorials and video walkthroughs to enhance user comprehension and accessibility. * Champion best practices in technical communication, actively contributing to the refinement of our documentation processes. * Manage documentation revision control using Git and related tools to ensure version accuracy and integrity. * Actively monitor user feedback channels to identify areas where documentation can be improved or expanded. **Your Unique Qualities** * A demonstrated background in technical writing, particularly within the software industry. We admire portfolios exhibiting diverse content formats. * A robust understanding of software development lifecycles, Agile methodologies, and version control systems. * Uncommon facility with markdown, HTML, and other content formatting languages. * Exceptional organizational skills and unwavering attention to detail. Missing a semicolon is more than just a grammatical oversight to you; it's a professional affront. * Unmatched ability to function both autonomously and collaboratively in a multifaceted team setting. * The knack for succinctly conveying technical concepts to both technical and non-technical audiences. **Company Perks: The Tech Forward Advantage** * Competitive salary with potential for performance-based bonuses. We recognize and reward contributions. * A comprehensive benefits package including top-tier health, dental, and vision insurance options. * Generous paid time off to promote work-life harmony. We appreciate that you have a life beyond the keyboard. * Professional development opportunities tailored to your specific career trajectory. We invest in our employees. * Access to state-of-the-art technology and collaborative tools. Work efficiently and effectively. * A flexible work environment that accommodates both on-site and remote collaboration. We trust our team. * A collaborative, innovative culture fostered through team-building events and ongoing knowledge sharing.Atlanta, GARemote & On-siteContractor & Full-time$60,000 - $90,000 per yearTechnical & Web Content12 days ago
- Our marketing group is seeking a seasoned technical writer in Atlanta, GA, to create and maintain in-depth documentation for our growing line of B2B software solutions. We need someone who can translate complex technical jargon into clear, concise, and actionable instructions for our diverse user base. As our go-to person for technical documentation, you will be a critical link between our development teams and our customers, ensuring that our products are not only powerful but also easily understandable and usable. The role involves creating a wide range of documentation, from user guides and API documentation to training materials and troubleshooting guides. **Key Responsibilities:** 1. Author, edit, and maintain comprehensive technical documentation, including user manuals, API documentation, release notes, and knowledge base articles. 2. Collaborate with software developers, product managers, and support engineers to understand product functionality and ensure accuracy of documentation. 3. Design and develop effective training materials, including online tutorials and video scripts, to help users learn our software. 4. Conduct research and analysis to gather technical information from subject matter experts. 5. Format and organize documentation in a clear, consistent, and accessible manner. 6. Ensure documentation adheres to company style guidelines and industry best practices. 7. Manage documentation projects to meet deadlines and deliver high-quality documentation. 8. Gather user feedback on documentation and make necessary revisions. **Preferred Candidate Profile:** * A professional history featuring expertise in technical writing, ideally in the software or technology sector. * A solid comprehension of software development lifecycles and methodologies. * Strong written and verbal communication proficiencies. * Ability to collaborate across multiple departments. * A proven track record of completing projects efficiently and accurately. * A technical writing certificate is an advantage. **Benefits Offered:** We offer a stimulating, growth-focused work atmosphere with comprehensive benefits and competitive wages. Our perks are designed to assist you maintain a well-balanced life and pursue your aspirations, and we provide flexible work hours, professional advancement chances, and resources. Included is a comprehensive medical plan, dental and vision coverage, a generous paid time off policy, a 401(k) retirement plan with matching contributions, and an annual education allowance to support your professional evolution. In addition, we pride ourselves on an inclusive environment in which every employee may succeed and contribute fully. **Company Vibe:** We are an agile tech enterprise situated in the energetic core of Atlanta, GA. As creators and thinkers, we love what we do and love helping our clients find the best in cloud infrastructure and business transformation. Our firm provides a flexible, innovative workplace that enables career development and provides possibilities for new ideas. Our firm maintains an active work atmosphere where creativity and collaboration are valued. Join our staff and share our excitement for innovation!Atlanta, GAOn-site, RemoteContractor, Part-time$60,000 - $80,000 per yearTechnical & Web Content14 days ago