223 jobs found
- Seeking a seasoned technical writer in Boston to bridge the gap between complex technology and user understanding. As our Technical Content Specialist, you will transform intricate software functionalities into accessible, user-friendly documentation, API references, and engaging tutorials. Your Core Responsibilities: * Craft clear, concise documentation: Translate sophisticated software features into easy-to-understand user manuals, guides, and release notes. * Develop API documentation: Create detailed API documentation, SDK guides, and code samples to empower developers. This includes explaining authentication, methods, parameters, and error handling. * Produce tutorials: Develop engaging tutorials that guide users through common tasks and complex workflows using our software products. * Collaborate with engineers: Work closely with software developers, product managers, and QA engineers to gather information and ensure accuracy. * Maintain documentation: Keep existing documentation updated and accurate by incorporating updates, addressing user feedback, and revising content as needed. * Optimize content: Employ SEO best practices to enhance the visibility and searchability of our technical documentation. * Conduct user research: Analyze user feedback and usage data to pinpoint areas for improvement and create documentation that meets their needs. * Contribute to style guides: Assist in refining and enforcing our technical writing style guide to maintain consistency and quality across all documentation. * Participate in content planning: Collaborate with stakeholders to plan and prioritize documentation projects based on product roadmaps and user requirements. What You'll Bring to the Table: * Background in computer science, engineering, or a related technical field. * Practical mastery of technical writing, with a portfolio displaying your expertise in documenting software, APIs, or hardware. * Proficiency with documentation tools such as Sphinx, Doxygen, or similar. * Capacity to decipher and describe intricate technical concepts accurately. * Understanding of Markdown, reStructuredText, or similar markup languages. * Skill in producing diagrams, charts, and other visuals to enhance documentation. * Strong analytical skills to dissect user feedback and data, enhancing content relevance. * Detail-oriented to ensure impeccable documentation. * Effective communicator, bridging developers and end users seamlessly. The Perks: * Hybrid working model: Option for remote days each week * Health benefits: Coverage for dental, health, and vision * Professional growth: Sponsorships for professional workshops * Personal development: Courses for improving well-being * Team building: Regular team lunches at local spots, plus social events after work * Conveniently located: Right next to South Station in Downtown Boston, close to major highways Our Culture: Located in the heart of Boston, our engineering group fosters collaboration, innovation, and a commitment to user satisfaction. We recognize the pivotal role that documentation plays in enabling our users, and we prioritize technical writing in our product development efforts. Joining our ranks will grant you abundant opportunities for professional development, exposure to cutting-edge technology, and participation in an upbeat team environment.Boston, MAOn-site/RemoteFreelance/Contractor$70,000 - $90,000 per yearTechnical9 days ago
- Join our tech-savvy team in Glendale, Arizona, as a Technical Writer! We're seeking a skilled individual to craft crystal-clear documentation for our cutting-edge software solutions. Your expertise will directly impact our users' understanding and adoption of our products. As a burgeoning force in the tech space, we're serious about high quality documentation for our cloud based application. **Role Essentials** * You'll be the primary creator of our user manuals, API documentation, and troubleshooting guides. * You'll collaborate closely with our development and product teams to gather insights and ensure accuracy. * Transform complex technical concepts into easy-to-understand language, complete with visuals. * Maintain and update existing documentation to reflect changes in our software releases. * Participate in the planning and execution of user feedback sessions to drive the evolution of our documentation. **Desired Abilities** * Demonstrated experience in writing technical documentation for software or hardware products. * Proficiency in using documentation tools such as MadCap Flare, or similar * Strong communication and collaboration abilities to partner with the development team to accurately capture the software functionality * A genuine curiosity about technology and a knack for simplifying complex concepts. * Familiarity with agile development methodologies * An eye for clarity of documentations and a willingness to perform reviews and revisions to help improve accuracy and readability. **What sets you apart?** * Showcase a portfolio of your work that displays your mastery of simplifying complex subjects and your capacity for providing understandable documents. * Possess in-depth technical writing capabilities and the acumen to master a novel subject matter within weeks. * Demonstrate aptitude at technical details, paired with the talent of creating informative graphics and visual aids. * Experience working in cloud infrastructure or with SaaS applications. The current offering is on AWS, so any familiarity with those services would be a huge plus. **Elevate Your Career:** We value our team's dedication by providing highly desirable benefits. We help grow your academic skillset with access to online training courses, workshops, and educational opportunities. * Excellent health, dental, and vision coverage, including options for dependent coverage. * Paid time off, including vacation, sick leave, and company holidays. * A retirement savings plan with company matching contributions, securing your financial future. * Flexible working arrangements where available to help to reach a healthy work and personal life balance. * Professional development and training opportunities to sharpen your technical writing toolkit. * We strive to foster a supportive culture where diversity, respect, and individual contributions are appreciated and acknowledged. We are deeply invested in nurturing a fair and respectful workplace, with regular opportunities to engage with leadership, offering a forum for dialogue and cultivating continuous improvements. **Local Flavor, Global Impact** Glendale offers a vibrant blend of urban amenities and outdoor adventures. From the excitement of State Farm Stadium (home of the Arizona Cardinals) to the charm of the Westgate Entertainment District, you'll find plenty to explore in your free time. With us, you're not just joining a job but investing in the future of innovation where you and our team will leave a positive mark.Glendale, AZOn-siteFull-time, Freelance$60,000 - $80,000 per yearTechnical Writing11 days ago
- We're a burgeoning software company situated in the heart of Pittsburgh's tech corridor, and we are actively seeking a proficient Technical Writer to join our ranks. Our mission is to simplify intricate technological processes through lucid and comprehensive documentation. If you possess a knack for transforming complex concepts into easily digestible content, and you thrive in a fast-paced, hybrid work setting, this could be your next career pivot. **Your Impact:** * Crafting and maintaining comprehensive documentation for our suite of software products, ensuring accuracy and user-friendliness. * Collaborating closely with our software development, product management, and quality assurance teams to understand product functionalities and translate them into clear, concise instructions. * Creating tutorials, user manuals, API documentation, and troubleshooting guides that empower our users to maximize the potential of our software. * Participating in the software development lifecycle, offering valuable insights and feedback on documentation requirements and usability. * Maintaining a documentation repository, ensuring it's well-organized, up-to-date, and easily accessible to both internal and external users. * Contributing to the development of documentation standards, style guides, and best practices to ensure consistency and quality across all technical communication. * Evaluating and incorporating user feedback to continuously improve documentation and enhance the user experience. * Creating release notes that accurately reflect changes made to software, new features added, and known issues. These notes should be suitable for varying audiences, from technical professionals to end-users. * Assisting customer support with advanced technical assistance by delivering in-depth technical details needed for advanced issue resolution. **Skills That Shine:** * A background steeped in technical writing, ideally in the software or technology industry. A portfolio demonstrating the ability to transform technical content to user-friendly format is vital. * Unrivaled prowess in communicating complex information simply, concisely, and with impeccable clarity. * Working knowledge of documentation tools, style guides, and content management systems. This might include but is not limited to tools such as MadCap Flare, Confluence, and Git. * A degree focusing on a technology specialization, for example, Computer Science. The equivalent in professional practical hands-on skills will be also considered. * Exceptional analytical and problem-solving skills, coupled with a thirst for continuous learning and professional growth. * Solid skills in collaborating in team environments, being open minded to comments, criticisms, and new ideas. **The Perks:** * Competitive salary package and comprehensive benefits, including health, dental, and vision coverage. * Generous paid time off policy and paid holidays, allowing you to recharge and maintain a healthy work-life balance. * Hybrid work model, offering flexibility and the opportunity to work from both our Pittsburgh office and your home. * A dynamic and collaborative work environment where your contributions are valued and recognized. * Professional development opportunities to expand your skills and advance your career within our growing organization. Our focus is on personal development that empowers employees to deliver excellent work consistently. **Our Pledge to You:** We are deeply invested in building a diverse and inclusive workforce where everyone feels welcome and valued. We celebrate individual differences and actively seek to create an environment where everyone can thrive. To this end, we focus our training and activities on employee empowerment that translates into increased production and engagement, delivering benefits that exceed the norm in today's economic reality.Pittsburgh, PAHybrid or On-siteFreelance or Full-time$65,000 - $85,000 per yearTechnical Writing & Web Content13 days ago
- We are seeking a meticulous and resourceful Technical Writer to enhance our documentation suite, serving both internal teams and external users in the Durham, NC area and remotely. As our technical communicator, you will translate complex technical information into clear, concise, and user-friendly content. **Key Responsibilities** * Produce comprehensive documentation for software products, APIs, and internal tools. * Collaborate closely with engineers, product managers, and support staff to understand product details. * Maintain and update existing documentation to reflect product enhancements and corrections. * Create tutorials, user guides, and FAQs to aid end-users in navigating our products. * Ensure all documentation adheres to style guides and industry standards. * Design documentation layouts for optimal user experience. * Manage and organize the document repository. * Edit and proofread content created by other team members. * Analyze documentation effectiveness and solicit user feedback for continuous improvement. * Participate in product development meetings to provide input on document requirements. **Capabilities Needed** * An academic background demonstrating a command of technical subject matter and clear writing skills. * Proven career path with a history of creating and managing technical documentation. * Mastery of documentation tools, such as Confluence, Markdown, and Git. * Familiarity with software development methodologies (Agile, Scrum). * Outstanding writing, editing, and proofreading prowess. * Exceptional aptitude for synthesizing and simplifying intricate technical concepts. * Ability to work independently and collaboratively within a cross-functional environment. * Sharp awareness to detail. * Excellent communication abilities. * A continuous learning aptitude and penchant for technological literacy. **Rewards for Contributing** Our benefits package reflects our commitment to your well-being. We furnish comprehensive health coverage (medical, dental, vision), paid time off, and retirement plans. Additionally, we support professional growth through ongoing learning, access to industry conferences, and clear career trajectory pathways within a stable environment. But moreover, the real gain comes in terms of impact. We value innovation and are committed to empowering employees with autonomy and creative expression, making meaningful differences in our area of expertise, thus building a professional reputation to be extremely proud of. **Corporate Citizenship** We're a technology company driven by our environmental pledge and dedicated to revolutionizing how businesses operate responsibly. Our team, set amidst the dynamic backdrop of Durham, NC, boasts exceptional talent in renewable energy, sustainability and cloud-computing solutions. Join us as we continue to scale.Durham, NCRemoteFull-time and Part-time$60,000 - $80,000 per yearTechnical and Content Marketing15 days ago
- As a dynamic and rapidly expanding tech firm nestled in the heart of New York City's bustling financial district, we are currently on the lookout for a diligent and detail-oriented Technical Writer. This isn't just any technical writing position; it's an opportunity to shape the very foundation of our user experience and play a pivotal role in ensuring our sophisticated software solutions are accessible to users of all technical backgrounds. **Your Impact:** * **Documentation Development:** You will be the linchpin in crafting clear, concise, and comprehensive documentation, including user manuals, API documentation, and troubleshooting guides. Your writings will ensure our customers can independently and effectively use our products. * **Content Strategy:** Collaborate closely with our product development teams to pinpoint documentation requirements early in the software development lifecycle. This collaboration ensures that documentation is an integral part of our product launch, not an afterthought. * **Audience-Centric Writing:** Transform complex technical details into digestible, easy-to-understand content for varied audiences—from seasoned developers to end-users. * **Quality Assurance:** Rigorously review and update existing documentation to maintain accuracy and relevance. Staying ahead of the curve in our fast-paced development environment is key. * **Innovation & Efficiency:** Leverage cutting-edge tools and techniques to continuously improve our documentation processes and output quality. We want someone who is always looking for a better way. **Essential Qualifications:** * A bachelor's degree in English, Technical Writing, Computer Science, or a related field—a sturdy scholastic base is critical. * A proven background of at least three years in technical writing, particularly in a software or technology-centric setting. We need hands-on expertise, not just theory. * Exceptional command of the English language, accompanied by first-rate writing, editing, and proofreading prowess. * Proficiency in documentation tools and platforms, such as Confluence, Gitbook, or similar systems. Knowledge of industry-standard methodologies is a must. * Strong technical acumen with the knack for understanding intricate software concepts and translating them effectively for different user groups. * Excellent collaborative skills with the ability to work hand-in-glove with developers, product managers, and support staff. **What Sets You Apart:** * Certifications in technical communication or related areas—a sign of your commitment to professional development. * Familiarity with API documentation standards and tools like Swagger or Postman. * Prior exposure to working within an Agile/Scrum development framework. * Experience creating video tutorials or other multimedia content that enhances user understanding. **Rewards & Advantages:** * Competitive remuneration package that fairly rewards your abilities. * Comprehensive healthcare benefits, because we believe in holistic employee well-being. * Generous PTO policy, allowing you to recharge and maintain work-life equilibrium. * Prospects for professional growth within a stimulating and dynamic company setting. * A convenient workspace in the heart of NYC, near major transit routes. * The opportunity to truly impact a forward-thinking technology organization. **Join Our Team:** If you’re a meticulous Technical Writer eager to contribute your abilities to a burgeoning tech company, we encourage you to submit your application and a portfolio showcasing your technical writing works. Let’s build a future where technology is understood and loved by everyone, with your words leading the way. Seize this opportunity in New York City—we await your application!New York City, NYRemoteFull-time$70,000 - $90,000 per yearTechnical & Business Writing19 days ago