We are seeking a meticulous and resourceful Technical Writer to join our expanding team in Atlanta. As our company grows, the need for well-structured, easily accessible documentation has never been greater. In this position, you'll play a crucial role in shaping our user experience and ensuring the success of our products by creating guides, tutorials, and API documentation that speak directly to the needs of our diverse customer base. Think of it as crafting clear maps for complex software journeys.
Essential Functions
- Produce precise and comprehensive technical documentation for software products, including user manuals, installation guides, API references, and troubleshooting guides.
- Collaborate with developers, product managers, and support engineers to gather technical details and gain a deep understanding of our product offerings.
- Translate complex technical concepts into clear, concise, and easily digestible language for various audiences, including both technical and non-technical users.
- Maintain and update existing documentation to reflect product updates, enhancements, and bug fixes.
- Create visual aids such as diagrams, charts, and screenshots to supplement written documentation and enhance understanding.
- Adhere to style guides and maintain consistency in terminology and formatting across all documentation.
- Contribute to the development and maintenance of the company's knowledge base and documentation repository.
- Participate in code reviews to ensure documentation accuracy.
Required Abilities
- A history of experience in technical writing, ideally with a focus on software documentation, plus a strong grasp of modern software development methodologies.
- Proficiency in documenting REST APIs.
- The demonstrated ability to comprehend complex technical information and translate it into easily understandable documentation for a wide range of audiences.
- Superb written and verbal communication skills with an unwavering attention to detail.
- Familiarity with documentation tools such as Markdown, Gitbook, Confluence, or similar platforms.
- Basic knowledge of programming languages and software development concepts.
What We Offer We know our greatest asset is our people! We are dedicated to taking care of you both in and out of the workplace! Here are just some of the rewards that we provide to enhance your quality of life:
- Competitive salary and comprehensive benefits package, including health, dental, and vision insurance.
- Generous paid time off, including vacation, sick leave, and company holidays.
- Opportunities for professional development and skill enhancement through training programs, conferences, and workshops.
- A collaborative and supportive work environment where your ideas are valued and contributions are recognized.
- Employee stock options, so your success becomes our success.
Company Vitals At [Company Name], our foundation is based on innovation and teamwork. We strongly believe in our staff members and promote both personal and career enhancement. Here at our company, your job is more than a means to an end, but a place to flourish, grow, and find fulfillment!