1 job found
- We are a rapidly growing technology firm based in Tampa, Florida, and we are looking to augment our documentation team with a talented part-time or full-time Technical Writer. If you thrive in an environment that requires clear communication, attention to detail, and a passion for transforming complex information into easy-to-understand guides, this role could be for you. Our ideal candidate isn't just a writer; they're a problem-solver who's driven to improve user experiences through exceptional documentation. You'll be working closely with software engineers, product managers, and support teams, so a collaborative spirit is vital. **Role Essence** In this function, you will conceptualize, create, and uphold a variety of technical documentation, covering API documentation, user manuals, how-to guides, troubleshooting articles, and internal knowledge base entries. The focal point involves articulating intricate software features in a manner accessible to individuals possessing varying technical proficiencies. We anticipate you taking ownership of the documentation lifecycle, commencing from requirements gathering through authoring, publication, and subsequent maintenance. **Essential Functions** * Craft and refine technical documents, catering to both end-users and internal staff. * Collaborate closely with engineering and product teams to grasp system functionalities. * Create detailed API documentation with code samples and explanations. * Uphold documentation standards for consistency and clarity. * Solicit user feedback to pinpoint areas necessitating clarification or expansion. * Contribute to the structuring and updating of the information architecture of the documentation repository. * Participate in regular documentation reviews to ensure the highest quality of outputs. * Adapt to changes in software updates, implementing these adjustments accurately in new documentation. **Required Competencies** * A background in computer science, technical communications, or related disciplines provides a solid academic background. A portfolio that showcases exemplary communication skills and documentation management is essential. * Proven proficiency in writing and technical documentation, preferably in a SaaS setting, highlighting your practical knowledge. * Skill in utilizing markup languages (e.g., Markdown, reStructuredText) and documentation tools (e.g., Sphinx, Read the Docs), demonstrating your ability to generate precise outputs. * Competence in elucidating intricate technical notions succinctly, demonstrating your flair for explaining. * A flair for learning new technologies promptly and an approach of teamwork that will enable seamless cooperation within diverse environments. You need to showcase experience with code versioning programs, like Git. **Benefits of the Position** We present a complete benefits package that contains comprehensive medical, vision, and dental insurance to guarantee your well-being. Our commitment extends to financial welfare with a 401(k) strategy, matching contributions. We greatly promote learning and give an allowance annually dedicated to individual progression. Beyond concrete benefits, we offer an attractive atmosphere that includes hybrid employment models to permit a smooth blending of professional and private undertakings. We plan routine activities for employees to foster a lively workplace. **To Excel in the Role** Our preferred candidate values the challenges involved with conveying technical thoughts in an engaging, transparent format and has hands-on expertise with documentation repositories and style standards. Any familiarity using cloud platforms (AWS, Azure, Google Cloud) will markedly set apart applications.Tampa, FLOn-sitePart-time/Full-time$60,000 - $80,000 per yearTechnical Writingabout 1 month ago