2 jobs found
- We're a growing software company seeking a meticulous Technical Documentation Specialist to enhance our user experience through comprehensive and accurate product guides. As our new Technical Documentation Specialist in Orlando, FL, you'll play a crucial role in bridging the gap between complex software functionalities and our users' understanding. This role requires a passion for technology, excellent communication proficiency, and an ability to transform intricate technical details into easily digestible information. **Key Responsibilities** * Develop and maintain comprehensive documentation for our suite of software products, ensuring clarity and accuracy. * Collaborate closely with product managers, software engineers, and customer support teams to gather insights and understand user needs. * Create and update user manuals, API documentation, troubleshooting guides, and other technical resources. * Manage the entire documentation lifecycle, from planning and creation to review and publication. * Incorporate user feedback and insights to continually improve the quality and usefulness of our documentation. * Maintain style guidelines and documentation standards, ensuring consistency across all resources. * Explore and implement innovative approaches to technical documentation, leveraging tools and technologies to enhance the user experience. * Champion the importance of documentation within the organization, promoting best practices and standards. **Skills That Shine** * A foundation in technical communication, with a knack for explaining complicated software functionality. * Practical mastery of documentation tools, such as MadCap Flare, Confluence, or similar platforms. * A proven capacity to work independently and manage multiple documentation projects simultaneously. * Familiarity with software development methodologies, including Agile and Waterfall. * A deep understanding of information architecture and content management principles. * Knowledge of localization practices and considerations for international audiences. **Academic Credentials** * A bachelor's degree in technical writing, computer science, or a related field. Equivalent professional experience is also considered. **Compensation and Perks** We are proud to offer a range of benefits: * Competitive salary, with opportunities for bonuses based on performance. * Comprehensive health, dental, and vision insurance coverage. * Generous paid time off, including vacation, sick leave, and holidays. * Professional advancement programs, including conferences, workshops, and online courses. * A modern, remote-friendly office environment that promotes work-life balance. * Collaborative and supportive team culture that emphasizes continuous development. **Our Commitment to You** Our dedication to developing outstanding products is reflected in our approach to employee success. Your professional growth is a crucial aspect, so we help all of our employees build towards success in ways that help them professionally and personally.Orlando, FLRemoteFull-time$65,000 - $85,000 per yearTechnical & Content Marketing18 days ago
- Our rapidly growing engineering division seeks a dedicated Technical Writer near Orlando, FL, to document our innovative solutions for the aerospace industry. If you thrive on unraveling complex technical details and presenting them with precision and clarity, then we would be glad for you to read on. As the Technical Writer, your contributions will span software applications, hardware systems, and engineering protocols. You will create intuitive documentation for internal users, our customer base, and even assist our sales department with their outreach endeavors. In short, you will be essential in translating complicated ideas into clear and digestible resources for both technical and non-technical users. **Specific Accountabilities:** * Collaborating closely with subject matter experts (SMEs), including engineers, software developers, and product managers, to understand the underlying subject and distill that understanding for consumption. * Creating a variety of documents such as user manuals, installation guides, API documentation, training materials, and troubleshooting guides. * Editing and proofreading documentation for accuracy, consistency, and compliance with company standards and industry best practices. * Maintaining and updating existing documentation to reflect product updates, enhancements, and bug fixes. * Using various tools to create and format professional-quality documentation deliverables. * Adapting communication styles to meet the demands of specific target audiences, ensuring the highest degree of usability. * Working to establish and maintain standards of excellence across all technical communications. **Essential Credentials:** * A foundational background in technical communication, English, or a relevant field. * A demonstrably strong ability to synthesize and distill technical information for target demographics. * Proficiency in industry-standard documentation tools and formatting (Confluence, JIRA, MadCap Flare, RoboHelp, etc.). * An awareness of writing principles and their applications, especially with regard to content layout and visual appeal. * Prior involvement with the creation of engineering and hardware-oriented documentation. **Perks of Being a Part of Our Crew:** We recognize the value of our contributors. Therefore, in addition to a competitive compensation package, we provide a range of amenities, resources, and programs including but not limited to: * Coverage of medical, dental, and vision insurances. * Paid vacation and sick leave allotments. * Access to retirement savings plans. * Prospects for career growth and advancement within the company. * Professional development opportunities and skill-enhancement courses. * Wellness programs and company-sponsored initiatives. Our company is an Equal Opportunity Employer that celebrates workplace differences and remains dedicated to fair treatment, zero bias, and a welcoming atmosphere.Orlando, FLOn-siteFull-time and Freelance$60,000 - $80,000 per yearTechnical and Content Marketing3 months ago