2 jobs found
- Our team is looking for a dynamic technical writer in Dallas, TX, to bolster our documentation efforts surrounding our growing suite of cloud-based software tools. We're a software company experiencing rapid growth and are struggling to keep pace with the increasing demand for clear, concise user manuals, API references, and troubleshooting guides. Your impact will be immediately felt as you craft content that empowers our users and reduces the strain on our support staff. We believe technical writing is an art, a way of translating complex concepts into accessible language. You’ll work closely with our engineering and product teams, immersing yourself in the nitty-gritty details to produce documentation that truly resonates with our audience. **Responsibilities & Core Functions** * Develop and maintain user manuals, API documentation, and knowledge base articles. * Collaborate with engineers and product managers to understand software functionality. * Research and test software features to ensure accuracy of documentation. * Edit and proofread documentation for clarity, consistency, and grammar. * Create diagrams, flowcharts, and other visuals to enhance documentation. * Manage documentation projects from conception to completion. * Contribute to the development of style guides and documentation processes. * Participate in usability testing to identify areas for improvement in documentation. * Stay current on industry trends and best practices in technical communication. * Ensure documentation meets accessibility standards. **What You Bring To The Table** * A proven background in technical writing, with a portfolio that showcases your ability to explain complex topics clearly and concisely. * Solid comprehension of software development processes and methodologies. * Hands-on experience working with documentation tools, such as MadCap Flare, Confluence, or Git. * Exceptional written and verbal communication abilities, with a sharp eye for detail. * A knack for collaborating with cross-functional teams in a fast-paced setting. * An unwavering commitment to producing high-quality documentation that enhances the user experience. * Familiarity with content management systems (CMS). * A problem-solving aptitude and a willingness to tackle new challenges. * An adaptable mindset and a passion for continuous learning. * Bonus if you’ve worked on cloud platform documentation before. **Benefits & Perks** At [Company Name, not included], we highly appreciate our employees. We offer a complete benefits package including: * Flexible work arrangements, with the option to work remotely. * Generous paid time off, including vacation, sick leave, and holidays. * Comprehensive health, dental, and vision insurance plans. * A 401(k) retirement savings plan with company matching. * Professional development opportunities, including training courses and conferences. * A supportive and collaborative work environment. * Stock options for all full-time employees * Employee assistance program We foster a culture of innovation, collaboration, and continuous learning. If you are passionate about technical communication and want to make a tangible impact, we invite you to apply!Dallas, TXRemoteFull-time, Contractor$75,000 - $95,000 per yearTechnical Writing6 days ago
- Our rapidly expanding team in Dallas needs a meticulous and innovative Technical Content Specialist to bridge the gap between complex technical concepts and easily understandable documentation. We’re not just looking for someone who can write; we need a translator, a distiller of information, someone who can turn the intricate workings of our software into clear, concise guides and tutorials. This role offers the opportunity to shape how our users interact with our technology, ensuring a seamless and positive experience. You’ll collaborate with developers, product managers, and support staff to gather information, test documentation, and implement improvements based on user feedback. **Core Functions** * Craft and maintain comprehensive technical documentation, including user manuals, API guides, release notes, and troubleshooting articles. * Collaborate with software engineers and product managers to understand new features and functionalities. * Organize and synthesize intricate information to produce consumable training materials for end-users and internal stakeholders. * Develop and conduct peer reviews to guarantee the precision, coherency, and technical soundness of all content. * Employ screenshots, diagrams, and visual aids to enhance comprehension. * Manage documentation revisions and guarantee version control. * Champion and advocate for adherence to document standards and overall best practice. **Skillset & Credentials** * A bachelor's degree in a field showcasing your intellectual development such as Technical Communication, Computer Science, English, or a closely linked discipline. * Proven practical knowledge in technical writing, preferably within a software development environment. * Profound expertise in technical documentation tools and software (e.g., Confluence, Markdown, Git, Sphinx). * Uncommon aptitude for synthesizing and conveying complex technical information to a variety of audiences. * A firm grasp of programming languages, software development lifecycles, and agile development methodologies. * Exceptional verbal and written communication prowess. * Ability to thrive within a fast-paced, multifaceted team atmosphere. **Company Culture & Advantages** We prize transparency, open communication, and innovative thinking. You’ll become a part of a team committed to continuous learning and development, set against the backdrop of a rapidly-growing and ambitious organization. * Comprehensive healthcare plan (medical, dental, vision). * Generous paid time off, including holidays, vacation, and sick days. * Competitive salary commensurate with experience and qualifications. * 401(k) with employer matching program to bolster your future. * Flexible remote work options to strike the balance that's right for you. * Regular team-building activities and social events. * Professional development opportunities and tuition reimbursement. **Professional Trajectory** This position is tailor-made for an individual hungry for professional enhancement, opening gateways for career growth within our organization. As our Technical Content Specialist, your role is pivotal in establishing a comprehensive and first-rate set of resources for our users. You'll have significant influence on how our products are understood and adopted, further enhancing our company’s market leadership. This role is perfect for a meticulous individual seeking to contribute to the technological excellence of a world-class organization headquartered in Dallas.Dallas, TXRemoteFull-time$75,000 - $95,000 yearlyTechnical Content17 days ago