1 job found
- A cutting-edge, hybrid-work software development firm in Fort Worth needs a Technical Writer who can translate highly complex system operations and software functionality into crystal-clear user documentation. This isn't your typical "update the manual" role; we're looking for someone to craft documentation that anticipates user needs and actively minimizes support tickets. **Your Core Contributions** * **Clarity Architect:** Transform intricate code and software architecture into easily digestible, end-user guides, API documentation, and troubleshooting resources. * **Workflow Cartographer:** Map out typical user workflows within our software suite, then create corresponding training materials that accelerate user onboarding and boost proficiency. * **Content Navigator:** Develop a user-friendly content library, complete with advanced search functionalities, that will facilitate knowledge discovery. * **Version Vanguard:** Diligently update documentation with each new software release, guaranteeing that all information remains timely and precise. * **Data-Driven Documenter:** Monitor support tickets and user feedback, identifying knowledge gaps and producing content that addresses prevalent concerns. **Background That Matters** * A bachelor’s-level grounding in a tech-adjacent field, such as computer science or engineering, matched with phenomenal communication proficiencies. * Demonstrable history in composing technical documentation for software applications (a compelling portfolio is crucial). * Expert knowledge of document design methodologies and proficiency with software tools for tech writing (e.g., MadCap Flare, DITA). * An innate knack for decoding abstract technical data and re-framing it for consumption by non-technical audiences. * Experience working in an Agile environment and the ability to adapt rapidly to altering specifications and deadlines. * Ability to thrive independently while contributing effectively as part of a close-knit, high-performing tech team. **Perks of the Position** We know work-life balance is not just a buzz phrase; we value it. Enjoy a competitive salary paired with a comprehensive benefits package, plus generous PTO and ample opportunities for professional development. Enjoy the flexibility of our hybrid working environment and the support needed to elevate your technical communication craft. **Your Growth Trajectory** With our accelerated growth path and commitment to recognizing technical communication talent, expect to quickly develop the tools and access to expertise required to evolve into a Senior Technical Writer. We will mentor your efforts toward technical project ownership, potential people management pathways, and involvement in enterprise-level product lifecycle phases. We’re investing in you to deliver the content leadership our scaling efforts require.Fort Worth, TXHybrid/RemoteFull-time$75,000 - $95,000 yearlyTechnical Writing2 days ago