130 jobs found
- Our fast-growing engineering team needs a versatile technical documentation specialist. We're a SaaS company at the intersection of IoT and renewable energy, serving enterprise clients who rely on clear, accurate documentation to integrate our platform. As our initial technical communicator, you'll own the strategy and creation of user guides, API references, troubleshooting materials, and more. Think "engineer empathy" – translating complex technical concepts into accessible content for a range of users. **Responsibilities that Empower:** * Architect a comprehensive technical documentation strategy aligning with product roadmap and user feedback. * Author clear, concise documentation for APIs, SDKs, and other developer resources. Consider voice of customer and overall end-user needs. * Create engaging tutorials and guides to assist users in onboarding and utilizing our platform efficiently. * Maintain and update existing documentation to reflect new product features and improvements. * Collaborate with engineering, product management, and support teams to ensure content accuracy and completeness. * Conduct usability testing to validate documentation effectiveness. * Manage the documentation repository and implement a version control system. * Contribute to knowledge base articles and FAQs to address common user queries. * Explore and implement modern documentation tools and platforms. * Implement SEO optimization strategies in help content so it's easily findable. **Capabilities We Value:** * A track record of excelling in a technical communication environment. * Demonstrated aptitude in the landscape of SaaS and/or IoT arenas. * Familiarity with documentation authoring tools (e.g., Sphinx, DITA, Markdown). * Expertise in source control systems (e.g., Git). * Outstanding written and verbal communication skills. * A knack for explaining complex topics in simple, engaging language. * Proven ability to work independently and manage multiple priorities. * A Bachelor's degree in Technical Communication, English, Computer Science, or a related field is beneficial. Other academic pursuits will also be considered. * Capacity to quickly understand intricate technical environments. **Benefits Designed for You:** * Competitive compensation package, benchmarked in line with talent of your caliber and the current marketplace. We have salary bands and know where you need to land! * Comprehensive health, dental, and vision insurance. * Generous paid time off and flexible work arrangements. * Professional development budget to enhance your skills and knowledge. * Stock options in a rapidly growing company. * A collaborative, supportive work environment in the energetic community of Gilbert. * Opportunities for career advancement as we expand our documentation team. **Crafting Tomorrow's Communication:** We're not just building a company; we're shaping the future of sustainable energy. Join our mission in Gilbert, Arizona. As our Technical Documentation Specialist, you will play a vital role in helping our users harness the power of our platform.Gilbert, AZOn-siteFull-time$75,000 - $95,000 per yearTechnical Writing2 months ago
- Our growing Durham-based technology firm needs sharp technical documentation specialists to support the launch of our new AI-powered platform. This isn't just about explaining how software works; it's about crafting user experiences that make complex systems feel intuitive and approachable. We are looking for a contractor to assist us on-site. We need someone available to start ASAP to make sure our user guides and tutorials can get finished on time for launch! **Project Focus: Making AI User-Friendly** Your central task is to take complicated technical concepts and transform them into simple, clear, and engaging content for a diverse user base. We are hoping that you can produce developer resources, troubleshooting guides, API documentation, and on-screen help systems that empower our users to harness the full power of our software. **Key Contributions You'll Make:** 1. **Translate Technical Details:** Convert technical specifications, source code, and engineering notes into accessible, easy-to-understand documentation. 2. **Craft Tutorials & Guides:** Create step-by-step tutorials and user guides that walk users through key features and workflows. 3. **Maintain Content Quality:** Ensure documentation is accurate, up-to-date, and consistent across all platforms. 4. **Collaborate with Engineers:** Work closely with our engineering and product teams to understand new features and updates. 5. **Gather User Feedback:** Collect and incorporate user feedback to continuously improve our documentation. **Essential Capabilities & Know-How:** * Proven history in technical documentation, ideally in AI, machine learning, or related fields. * Superb written and verbal communication abilities, with an exceptional eye for detail. * Experience with documentation tools and platforms such as Git, Markdown, and content management systems. * A deep appreciation for UX and the ability to produce documentation that puts the user first. * A self-starter with the ability to work independently and manage your time effectively. **Bonus Points If You Have:** * Understanding of localization principles and experience with translating content for international audiences. * Experience creating video tutorials or other multimedia content. * Participation in open-source documentation projects or technical writing communities. **What You Get From Us:** * **Competitive Contractor Rates:** We value talent and provide fair compensation for your expertise. * **Flexible Project Timelines:** You can set your own pace to meet project deliverables. * **The Best Work Environment:** We want our people to enjoy what they are doing and want to keep growing and achieving. * **Opportunity to Learn & Grow:** Work on cutting-edge AI technologies and expand your skill set. * **Creative Independence:** You'll have the ability to take your own creative direction on projects and expand your horizons. This is an excellent contract opportunity for a freelance technical writer that knows how to make complicated technology fun and inviting!Durham, NCOn-siteContractor / Freelance$45 - $65 per hourTechnical & Web Content2 months ago
- We are seeking a versatile wordsmith to join our team as a Technical and Content Marketing Specialist in Santa Ana, CA. This hybrid role demands an individual skilled in translating complex technical details into accessible content, while also crafting compelling marketing narratives. You'll be at the intersection of our product development and marketing efforts, ensuring our message resonates clearly and effectively with diverse audiences. **Key Contributions** * Translate intricate technical product information into user-friendly documentation, guides, and tutorials. * Develop and execute content marketing strategies that align with business goals and elevate brand awareness. * Collaborate with engineering, product management, and marketing teams to create impactful campaigns. * Manage our content calendar and maintain content consistency across all platforms. * Monitor and analyze content performance metrics, making data-driven adjustments to improve effectiveness. * Optimize content for SEO to maximize organic reach and visibility in target markets. **Your Arsenal of Talents** * A background encompassing technical writing, content marketing, or related areas. * Experience explaining software concepts through well-organized docs and educational content. * Proficiency with content management systems (CMS) and SEO analytical tools. * Superb written communication capabilities and dedication to detail. * Creativity in approaching the subject and designing various campaign types. **Stand Out Qualities** * Experience in the software development industry, especially with cloud-based solutions. * Familiarity with digital marketing channels, social media, and customer engagement. * Project management and time-management excellence. * Eagerness to research technologies and describe functionality and usage. **Compensation & Privileges** * Competitive compensation, reflecting abilities and experience. * Comprehensive medical, vision, and dental insurance options. * Generous paid time off and company-observed holidays. * Ongoing career progression and skill development opportunities. * An inclusive and supportive workplace dedicated to collaboration and respect. * 401(k) with match **Work Culture** At our core, we emphasize trust, integrity, and mutual respect. We are driven by creative solutions, promote clear communication, and constantly strive for operational excellence. If you're eager to tackle real-world challenges in a collaborative setting, then apply now and contribute to our success story in Santa Ana, California!Santa Ana, CARemote, On-siteFull-time, Freelance$60,000 - $90,000 yearlyTechnical & Content Marketing2 months ago
- The healthcare industry is rapidly evolving, and we need sharp minds to help us communicate the vital role our technology plays in modern medicine. As a Technical Writer Contractor in Portland, OR, your mission is to transform complex technical data into clear, concise, and accessible documentation for our users, partners, and internal teams. We are seeking a contractor with a proven history of working with software documentation, API documentation, and knowledge base articles, preferably within the healthcare sector. **What You'll Do** * Craft comprehensive documentation suites for our existing and upcoming products. * Create detailed API documentation and developer tutorials, helping engineers build with our technologies. * Collaborate directly with subject matter experts, product managers, and engineers to grasp product features and functionalities deeply. * Turn detailed technical specifications into easy-to-understand guides. * Develop and maintain our online knowledge base, including FAQs, troubleshooting guides, and how-to articles. * Use data analytics to assess the effectiveness of documentation and refine strategies for enhancement. * Ensure adherence to document governance practices. * Perform testing on internal content and tools to highlight areas of concern and drive improvements in workflow and delivery. * Write software testing procedures, manage defects, and oversee QA activities across programs. * Act as a team lead in cross-functional efforts on testing and requirements definition. **Core Qualifications** * Professional journey in technical writing, information technology, or related field. * Practical mastery of document tools and content management systems. Experience with Confluence and other similar tools highly desirable. * Skill cultivation in creating API documentation and developer-focused content. * Familiarity with Agile or Scrum methodologies. * Remarkable critical thinking skills. * Excellent collaborative capabilities, working successfully with team members across departments. * An intellectual foundation built on communications or technology. * A detailed orientation towards data interpretation, and problem-solving. * The ability to explain complex topics simply. **Contract Perks & Compensation** As a Contractor, we provide access to numerous online resources, skill development classes, and opportunities to network with industry experts. * Comprehensive access to technical libraries and reference materials. * Opportunities for continual skills enhancement in emerging technologies. * A highly supportive, interdisciplinary team. * Compensation is between $45 and $65 per hour, dependent upon experience and qualifications. We look to hire contractors as soon as possible. * Fully remote option.Portland, OROn-site / RemoteContractor$45 - $65 per hourTechnical & Business Writing2 months ago
- We are looking for a tech-savvy and creative Technical Blog Writer to craft engaging and informative content about our cutting-edge technology and its applications. Our ideal candidate has a knack for taking complex technical jargon and making it accessible to a broader audience, especially potential clients in Tampa, FL. This is a unique opportunity to influence our brand voice and establish thought leadership in the tech space. We need a writer who understands the local landscape and can tailor content to resonate with Tampa's business community and its vibrant tech scene. **Your Mission:** * Create high-quality, SEO-optimized blog posts, white papers, and case studies about our software and services. * Collaborate with our product development and marketing teams to understand our products and their key benefits. * Transform technical specs and data into compelling stories that demonstrate the value of our solutions to potential clients. * Tailor content to the Tampa, FL market, including references to local industries and business trends. * Help grow our organic traffic and lead generation efforts through engaging content. **Attributes That Matter:** * A background that showcases experience as a technical writer, content creator, or blogger. * Proficiency in understanding and explaining complex technical concepts to non-technical audiences. * Proven success in producing high-quality content that drives engagement and conversions. * Excellent research and analytical abilities with focus on data gathering. * Knowledge of SEO best practices and keyword research for content optimization. **Tangible Skills** * Excellent writing, editing, and proofreading prowess. * Familiarity with content management systems (CMS) such as WordPress, Contentful and others. * Experience using SEO tools such as Google Analytics and Semrush. * Ability to work both independently and collaboratively in a fast-paced startup environment. * Understanding of HTML, CSS, and other web technologies. **Compensation & Perks** At [Company Name], we put team wellbeing first. As a full-time employee, you can expect: * A competitive compensation package that recognizes your expertise and contributions. * Health, dental, and vision coverage for you and your family. * Paid time off, including vacation, sick days, and holidays. * Opportunities for professional development and advancement within the company. * A collaborative and supportive work environment where you can make a real impact.Tampa, FLRemote/On-siteContractor$60,000 - $80,000 per yearTechnical Writing & Blogging2 months ago