62 jobs found
- We are seeking a skilled Technical Writer in Miami, FL to develop and maintain comprehensive documentation for our growing suite of AI-powered marketing tools. This hybrid position offers the opportunity to work both remotely and collaboratively in our Miami office, bridging the gap between our development team and our end-users. **Role Overview** As a Technical Writer, you'll play a crucial role in ensuring our users can effectively leverage our software. Your primary responsibilities will include creating user manuals, API documentation, troubleshooting guides, and training materials. We're looking for someone who can translate complex technical concepts into clear, concise, and user-friendly language. You will work closely with product managers, developers, and customer support teams to gather information and validate your documentation. This includes participating in sprint planning meetings and actively soliciting feedback from internal stakeholders. **Core Responsibilities** * Develop and maintain user manuals, API documentation, and troubleshooting guides. * Create training materials, including tutorials and video scripts. * Gather information through product specifications, design documents, and developer interviews. * Collaborate with product managers, developers, and customer support teams. * Ensure documentation adheres to style guidelines and quality standards. * Manage documentation version control. * Keep up to date with product updates and industry trends. * Optimize documentation for search engine visibility (SEO). * Participate in documentation reviews and testing. **Professional Requirements** * A bachelor's degree in technical writing, communications, or a related field. * 3+ years of experience in technical writing or documentation. * Strong understanding of software development lifecycle. * Proven ability to translate complex technical concepts into simple, accessible language. * Excellent writing, editing, and communication skills. * Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, or Sphinx. * Familiarity with version control systems such as Git. * Knowledge of SEO principles and best practices. * Ability to work independently and collaboratively. * A portfolio showcasing previous technical writing projects. **Institutional Benefits** We offer a comprehensive compensation and benefits package, including: * Competitive salary commensurate with experience. * Medical, dental, and vision insurance. * Paid time off and holidays. * Professional development opportunities. * Hybrid work environment. * Employee stock options. * 401(k) with company match. * Flexible spending account. * Employee assistance program. * Wellness programs. * On-site fitness center (Miami office). We encourage you to apply if you are passionate about simplifying technology and creating high-quality documentation that empowers our users. You'll be part of a collaborative team that values clear communication and innovation in Miami’s dynamic tech landscape.Miami, FLHybridFull-time, Part-time$70,000 - $90,000 per yearTechnical, Marketing3 days ago
- We are seeking a talented and experienced Technical Writer to join our expanding technology division in Atlanta, GA. This role is ideal for a detail-oriented individual who thrives on transforming complex technical concepts into clear, concise, and accessible documentation. We are open to both remote and hybrid work arrangements. **Your Mission** * Develop, write, and maintain comprehensive technical documentation, including user manuals, API documentation, and knowledge base articles. * Collaborate closely with engineers, product managers, and support teams to deeply understand product functionality and ensure documentation accuracy. * Create conceptual diagrams, workflows, and instructional videos to enhance the user experience and support self-service learning. * Consistently update existing documentation to reflect new feature releases and bug fixes. * Manage documentation repository and collaborate with different divisions. **Key Responsibilities** * Translate technical information into easy-to-understand language for both technical and non-technical audiences. * Work within established style guides and branding to maintain consistency across all documentation. * Conduct research and gather data from various sources to develop comprehensive and reliable content. * Implement feedback from internal and external users to continuously improve documentation quality. * Contribute to the overall documentation strategy and assist in identifying opportunities for improvement. **Professional Background** * A history of technical writing within a software development environment. * Hands-on experience developing user guides, API documentation, and knowledge base articles. * Skillful at learning complicated topics and communicating it well to your audience. * Proficiency with documentation tools and platforms. * Familiarity with software development lifecycles and agile methodologies. **Competencies** * Outstanding communication and interpersonal abilities, capable of engaging with colleagues across various functions. * Exceptional attention to detail and an obsession with accuracy. * Superior organizational capabilities and the capacity to manage multiple projects simultaneously. * Comfortable functioning in a dynamic, fast-paced setting with shifting priorities. * Capable of learning fast and independently as well as collaboratively in a squad. **The Perks** We provide a competitive contractor compensation. Beyond that, we encourage personal and professional development opportunities, coupled with flexible work schedules. You will be part of a team and work that helps to provide software documentation and product value. * Competitive compensation based on experience * Opportunities for professional growth and development * Flexible work options (remote or hybrid) * Access to training resources and mentorship * A collaborative and innovative work environmentAtlanta, GARemote or HybridContractor$40 - $60 per hourTechnical Writing4 days ago
- Our company is a pioneering force within the fintech landscape, creating innovative financial solutions for businesses of all sizes. As we continue to scale, the need for clear, concise, and technically accurate documentation is paramount. That's where you come in. We're seeking a detail-oriented technical writer to join our Newark, NJ, team. You'll translate complex technical concepts into easily digestible content for our users and internal teams. **Responsibilities of the Role** * Develop and maintain comprehensive documentation for our financial software products. * Collaborate closely with software developers, product managers, and support teams to understand features and functionalities. * Craft user manuals, API documentation, tutorials, and knowledge base articles. * Ensure documentation adheres to company standards and style guidelines. * Incorporate user feedback to continuously improve documentation quality. * Participate in code reviews to identify documentation needs. * Stay up-to-date with the latest technology trends and industry best practices. * Manage documentation version control and archiving. * Create visual aids such as diagrams and flowcharts to enhance understanding. * Contribute to the development of training materials for internal and external users. **Professional Background** * A Bachelor's degree in Technical Writing, Computer Science, or a related field. * Proven hands-on expertise in technical writing, with a portfolio showcasing your work. * Deep understanding of software development lifecycle and documentation processes. * Exceptional written and verbal communication skills. * Proficiency in documentation tools such as Confluence, Gitbook, or MadCap Flare. * Ability to work independently and as part of a collaborative team. * Familiarity with agile development methodologies. * Knowledge of financial software and terminology is a plus. * A knack for simplifying complex information and presenting it clearly. * A commitment to continuous learning and professional development. **Employee Perks and Compensation** We deeply appreciate the pivotal contribution our personnel makes. Our commitment is demonstrated by a total rewards package, designed for comprehensive wellness and professional development. * Competitive base salary commensurate with hands-on expertise. * Robust health, dental, and vision insurance plans. * Generous paid time off, encompassing vacation, sick leave, and holidays. * A 401(k) retirement plan with company match to safeguard your future. * Professional development reimbursements for courses, conferences, and certifications. * Opportunities for advancement within a rapidly growing fintech organization. * A modern, collaborative workspace in the heart of Newark’s business district. * Regular team-building activities and social events to foster a positive work environment. * Employee stock options, enabling you to share in our long-term success. * Flexible work arrangements, blending on-site presence with remote capabilities.Newark, NJOn-site/HybridFull-time$70,000 - $90,000 per yearTechnical & Financial6 days ago
- Our team needs a sharp technical blogger and content creator in Atlanta who can break down complicated tech topics for a non-technical audience. **The Mission** Our rapidly growing user base needs approachable, easily digestible explanations of our platform's capabilities and benefits. We are NOT looking for someone to just regurgitate product specs. We need someone who can translate those details into relatable, benefit-driven content that shows users exactly how our technology solves their problems. Think "explain it like I'm 5," but for software. **What You'll Do** * Craft 3-4 engaging, informative blog posts per week (600-800 words each) covering a variety of topics, including cloud computing, AI, data security, and industry trends. * Develop accompanying social media snippets to promote blog content and engage readers on LinkedIn, Twitter, and Facebook. * Produce short explainer videos or animated GIFs demonstrating key platform features and benefits. * Collaborate with our product and engineering teams to ensure accuracy and alignment of messaging. * Conduct keyword research and optimize all content for search engines (SEO best practices are critical). * Stay up-to-date on the latest technology trends and translate them into compelling content. **Practical Mastery & Requirements** * A portfolio showcasing your ability to write about technical topics for a general audience is a must. * Excellent written and verbal communication skills. * Solid understanding of SEO principles and content marketing strategies. * Proven ability to create engaging content across multiple formats (blog, social media, video). * A collaborative spirit and willingness to work closely with product and engineering teams. * A bachelor’s degree in journalism, communications, technical writing, or a related field. * Bonus points for experience in the cloud computing or SaaS industry. **Studio Culture & Perks** This is a freelance or contractor position with flexible hours. We are open to fully remote work, hybrid arrangements, or even someone who prefers to work from our office in midtown Atlanta. We offer competitive rates, opportunities for advancement, and the chance to make a real impact on a fast-growing company. Plus, free coffee and snacks! Our benefits focus on supporting your artistic journey. We believe that empowered contractors deliver their best work. Enjoy a flexible schedule that respects your creative flow. Get priority access to new technologies. And access professional development resources so that you constantly sharpen your writing and communications skill set.Atlanta, GARemote or HybridContractor, Freelance$45,000 - $65,000 per yearBlog Writing, Technical Writing10 days ago
- We're a burgeoning software company situated in the heart of Pittsburgh's tech corridor, and we are actively seeking a proficient Technical Writer to join our ranks. Our mission is to simplify intricate technological processes through lucid and comprehensive documentation. If you possess a knack for transforming complex concepts into easily digestible content, and you thrive in a fast-paced, hybrid work setting, this could be your next career pivot. **Your Impact:** * Crafting and maintaining comprehensive documentation for our suite of software products, ensuring accuracy and user-friendliness. * Collaborating closely with our software development, product management, and quality assurance teams to understand product functionalities and translate them into clear, concise instructions. * Creating tutorials, user manuals, API documentation, and troubleshooting guides that empower our users to maximize the potential of our software. * Participating in the software development lifecycle, offering valuable insights and feedback on documentation requirements and usability. * Maintaining a documentation repository, ensuring it's well-organized, up-to-date, and easily accessible to both internal and external users. * Contributing to the development of documentation standards, style guides, and best practices to ensure consistency and quality across all technical communication. * Evaluating and incorporating user feedback to continuously improve documentation and enhance the user experience. * Creating release notes that accurately reflect changes made to software, new features added, and known issues. These notes should be suitable for varying audiences, from technical professionals to end-users. * Assisting customer support with advanced technical assistance by delivering in-depth technical details needed for advanced issue resolution. **Skills That Shine:** * A background steeped in technical writing, ideally in the software or technology industry. A portfolio demonstrating the ability to transform technical content to user-friendly format is vital. * Unrivaled prowess in communicating complex information simply, concisely, and with impeccable clarity. * Working knowledge of documentation tools, style guides, and content management systems. This might include but is not limited to tools such as MadCap Flare, Confluence, and Git. * A degree focusing on a technology specialization, for example, Computer Science. The equivalent in professional practical hands-on skills will be also considered. * Exceptional analytical and problem-solving skills, coupled with a thirst for continuous learning and professional growth. * Solid skills in collaborating in team environments, being open minded to comments, criticisms, and new ideas. **The Perks:** * Competitive salary package and comprehensive benefits, including health, dental, and vision coverage. * Generous paid time off policy and paid holidays, allowing you to recharge and maintain a healthy work-life balance. * Hybrid work model, offering flexibility and the opportunity to work from both our Pittsburgh office and your home. * A dynamic and collaborative work environment where your contributions are valued and recognized. * Professional development opportunities to expand your skills and advance your career within our growing organization. Our focus is on personal development that empowers employees to deliver excellent work consistently. **Our Pledge to You:** We are deeply invested in building a diverse and inclusive workforce where everyone feels welcome and valued. We celebrate individual differences and actively seek to create an environment where everyone can thrive. To this end, we focus our training and activities on employee empowerment that translates into increased production and engagement, delivering benefits that exceed the norm in today's economic reality.Pittsburgh, PAHybrid or On-siteFreelance or Full-time$65,000 - $85,000 per yearTechnical Writing & Web Content15 days ago