Our growing Durham-based technology firm needs sharp technical documentation specialists to support the launch of our new AI-powered platform. This isn't just about explaining how software works; it's about crafting user experiences that make complex systems feel intuitive and approachable. We are looking for a contractor to assist us on-site. We need someone available to start ASAP to make sure our user guides and tutorials can get finished on time for launch!
Project Focus: Making AI User-Friendly Your central task is to take complicated technical concepts and transform them into simple, clear, and engaging content for a diverse user base. We are hoping that you can produce developer resources, troubleshooting guides, API documentation, and on-screen help systems that empower our users to harness the full power of our software.
Key Contributions You'll Make:
- Translate Technical Details: Convert technical specifications, source code, and engineering notes into accessible, easy-to-understand documentation.
- Craft Tutorials & Guides: Create step-by-step tutorials and user guides that walk users through key features and workflows.
- Maintain Content Quality: Ensure documentation is accurate, up-to-date, and consistent across all platforms.
- Collaborate with Engineers: Work closely with our engineering and product teams to understand new features and updates.
- Gather User Feedback: Collect and incorporate user feedback to continuously improve our documentation.
Essential Capabilities & Know-How:
- Proven history in technical documentation, ideally in AI, machine learning, or related fields.
- Superb written and verbal communication abilities, with an exceptional eye for detail.
- Experience with documentation tools and platforms such as Git, Markdown, and content management systems.
- A deep appreciation for UX and the ability to produce documentation that puts the user first.
- A self-starter with the ability to work independently and manage your time effectively.
Bonus Points If You Have:
- Understanding of localization principles and experience with translating content for international audiences.
- Experience creating video tutorials or other multimedia content.
- Participation in open-source documentation projects or technical writing communities.
What You Get From Us:
- Competitive Contractor Rates: We value talent and provide fair compensation for your expertise.
- Flexible Project Timelines: You can set your own pace to meet project deliverables.
- The Best Work Environment: We want our people to enjoy what they are doing and want to keep growing and achieving.
- Opportunity to Learn & Grow: Work on cutting-edge AI technologies and expand your skill set.
- Creative Independence: You'll have the ability to take your own creative direction on projects and expand your horizons.
This is an excellent contract opportunity for a freelance technical writer that knows how to make complicated technology fun and inviting!