60 jobs found
- Our established yet forward-thinking engineering team needs a meticulous and insightful freelance technical writer to enhance our knowledge base. We are searching for a specialist ready to tackle the critical documentation needed for our innovative platforms. You'll be responsible for delivering easy-to-understand guides, API documents, troubleshooting manuals, and platform deployment instructions to developers, system administrators, and end-users in Greensboro, NC. **Key Objectives:** * Construct and maintain clear, thorough technical documentation sets. * Partner with engineering and product teams to capture crucial functionality updates and feature releases. * Implement best practices in style, format, and governance for our documentation suite. * Develop video tutorials, diagrams, and supplementary material as relevant. * Continually improve our documentation by collecting and acting on user feedback. **Obligations of the Role:** * Transform complex details of platform operation into usable step-by-step guides. * Edit current content for accuracy, consistency, and clarity. * Guarantee adherence to style guidelines and branding guidelines. * Contribute to continuous enhancements and innovative solutions in documentation strategy. * Contemplate input from support engineers, customer experience experts, and product leadership in content development. **Essential Knowledge and Skills:** * Deep technical acumen, including but not limited to cloud services, APIs, cybersecurity, or database systems. * Prior expertise building and maintaining developer-oriented documentation or content in SaaS or PaaS organizations. * Outstanding communication capacity and passion for translating technical insights to broad audiences. * Familiarity with common developer workflows and methodologies in software production cycles. * Proficiency with software documentation resources, including content management systems, Git workflows, Markdown, Swagger, and relevant technologies. **Attributes We Appreciate:** * Deep comprehension of enterprise-level application architecture and workflow dynamics. * A background in building thorough knowledge-base repositories across technical product portfolios. * An innate desire to find, understand, and tackle challenging obstacles while delivering inventive results. * Experience in working within an agile setting, partnering with engineers, product experts, and customer support teams. **Compensations & Fringe Benefits:** * Flexibility and freedom in arranging your working schedules. * Competitive earnings for technical content contributors. * Possible opportunity to contribute to highly visible projects and gain exposure to new platforms and technologies. * Direct relationship and coordination with technical product specialists and leadership.Greensboro, NCOn-siteFreelance, Contractor$30 - $50 per hourTechnical Writing4 days ago
- Seeking a dedicated and skilled Technical Writer Contractor to produce clear, concise, and user-friendly documentation for our groundbreaking AI-powered marketing platform in Anchorage, Alaska. As a Technical Writer Contractor, you will bridge the gap between complex technological features and easily understandable user guides, API documentation, troubleshooting guides, and other forms of instructional content. The successful candidate must be adept at quickly grasping new technologies, possess superb writing and communication skills, and be comfortable working in a fast-paced, dynamic environment. Whether it's crafting onboarding material to familiarize new users or explaining the nuances of API integration for advanced developers, your words will serve as a pivotal conduit. **Areas of Responsibility** * Compose and maintain comprehensive documentation for our platform, including user manuals, developer guides, API references, and release notes. * Collaborate closely with engineers, product managers, and support staff to thoroughly understand product features and gather essential data for documentation. * Translate intricate technical concepts into simple, step-by-step instructions, ensuring readability for a diverse range of technical expertise. * Structure and organize documentation for ease of navigation, searchability, and updateability, keeping the needs of our customers at the forefront. * Participate in the testing process of documentation, ensuring the highest degree of accuracy and clarity prior to public release. * Adhere to company and industry-recognized standards for formatting and style, maintaining brand consistency. * Stay up-to-date with industry trends in technical writing, content development tools, and content distribution methods, suggesting improvement to documentation practices. * Continuously refine documentation based on user feedback and support data, striving to improve user satisfaction and reduce support needs. **Skills and Knowledge** * A background rooted in computer science, engineering, technical communication, or a closely related field. * A demonstrated history of producing top-tier technical documentation and related materials. * Comfort level with content management systems, markup languages (such as Markdown or HTML), and API documentation tools. * Unbeatable clarity in written and verbal communications. * Project management expertise, and the ability to juggle multiple simultaneous documentation assignments. * Resourcefulness, and the know-how to find answers when clarity is not immediately available. * An agile way of working, with the readiness to adjust to the evolving priorities of product development. **What’s On Offer** * A highly competitive contractor compensation rate. * Flexible, remote working arrangement (with possible short term visits to our Anchorage office). * Direct exposure to bleeding-edge technologies in AI-powered marketing. * A unique environment for ongoing skill-building and the professional enhancement of your documentation techniques. * The opportunity to be an impactful part of a small yet growing team dedicated to excellence.Anchorage, AKRemote or On-siteContractor$60,000 - $80,000 per yearTechnical4 days ago
- Our team is looking for a dynamic technical writer in Dallas, TX, to bolster our documentation efforts surrounding our growing suite of cloud-based software tools. We're a software company experiencing rapid growth and are struggling to keep pace with the increasing demand for clear, concise user manuals, API references, and troubleshooting guides. Your impact will be immediately felt as you craft content that empowers our users and reduces the strain on our support staff. We believe technical writing is an art, a way of translating complex concepts into accessible language. You’ll work closely with our engineering and product teams, immersing yourself in the nitty-gritty details to produce documentation that truly resonates with our audience. **Responsibilities & Core Functions** * Develop and maintain user manuals, API documentation, and knowledge base articles. * Collaborate with engineers and product managers to understand software functionality. * Research and test software features to ensure accuracy of documentation. * Edit and proofread documentation for clarity, consistency, and grammar. * Create diagrams, flowcharts, and other visuals to enhance documentation. * Manage documentation projects from conception to completion. * Contribute to the development of style guides and documentation processes. * Participate in usability testing to identify areas for improvement in documentation. * Stay current on industry trends and best practices in technical communication. * Ensure documentation meets accessibility standards. **What You Bring To The Table** * A proven background in technical writing, with a portfolio that showcases your ability to explain complex topics clearly and concisely. * Solid comprehension of software development processes and methodologies. * Hands-on experience working with documentation tools, such as MadCap Flare, Confluence, or Git. * Exceptional written and verbal communication abilities, with a sharp eye for detail. * A knack for collaborating with cross-functional teams in a fast-paced setting. * An unwavering commitment to producing high-quality documentation that enhances the user experience. * Familiarity with content management systems (CMS). * A problem-solving aptitude and a willingness to tackle new challenges. * An adaptable mindset and a passion for continuous learning. * Bonus if you’ve worked on cloud platform documentation before. **Benefits & Perks** At [Company Name, not included], we highly appreciate our employees. We offer a complete benefits package including: * Flexible work arrangements, with the option to work remotely. * Generous paid time off, including vacation, sick leave, and holidays. * Comprehensive health, dental, and vision insurance plans. * A 401(k) retirement savings plan with company matching. * Professional development opportunities, including training courses and conferences. * A supportive and collaborative work environment. * Stock options for all full-time employees * Employee assistance program We foster a culture of innovation, collaboration, and continuous learning. If you are passionate about technical communication and want to make a tangible impact, we invite you to apply!Dallas, TXRemoteFull-time, Contractor$75,000 - $95,000 per yearTechnical Writing6 days ago
- Our rapidly expanding technology firm in Plano, TX, requires a meticulous and innovative Technical Writer to produce superior documentation and training materials. If you're enthusiastic about clarifying sophisticated technical subjects and possess a talent for crafting user-centric content, this role is for you. **Key Responsibilities:** * **Creation of Technical Documents:** Develop precise and easy-to-understand user manuals, API documents, design specifications, and release notes. * **Partnerships with Technical Staff:** Work intimately with engineers, product managers, and support teams to gather insights and ensure accuracy in documentation. * **Iteration on Existing Content:** Assess and revise existing documentation to enhance its clarity and effectiveness. * **Adherence to Style Guidelines:** Follow designated style guides and company branding in all communications. * **User Focus:** Consider the perspective of diverse end-users to guarantee accessibility and usability of documentation. **What You’ll Contribute:** * A knack for simplifying multifaceted technical concepts for a range of audiences. * Strong capability in information architecture, content management systems, and version control. * Skills with documentation tools and software, such as MadCap Flare, Git, and the Adobe Creative Suite. * Awareness of the nuances of instructional design and a passion for user-centered design principles. **Personal Traits We Admire:** * A highly collaborative mindset and comfort working in a team setting. * Excellent time management skills and the ability to juggle multiple priorities. * Resourcefulness, an appetite for solving problems creatively, and a dedication to quality. **Professional Development & Enrichment:** Our Plano office offers abundant opportunities to engage with new technology and advance professionally. Expect continual learning through workshops, industry events, and access to leading industry minds. Our collaborative culture promotes teamwork, knowledge transfer, and continuous skills improvement. We commit to nurturing a workspace where ideas are embraced, contributions are valued, and every team member plays an important part. **Benefits Package:** * Competitive remuneration, reflecting expertise and responsibilities. * Comprehensive medical, dental, and vision coverage for individual and dependents. * Financial stability via a 401(k) plan with business contribution matching. * Generous allocation for personal time off to foster well-being and work-life integration. * Engagement in a collaborative setting with various engineering experts. * Clear trajectory and openings for personal advancement and promotion. * Opportunities to lead pioneering projects shaping the future of our product documentation. We recognize individuals who bring a mix of talent, commitment, and innovative vision. We foster a culture of recognition that rewards success. If you are passionate about technology and can communicate in a clear, concise style, apply and let’s discuss how your talent will help shape our technical landscape. We offer both Full-time and Contractor positions.Plano, TXOn-siteFull-time, Contractor$60,000 - $90,000 per yearTechnical7 days ago
- We're a SaaS company focused on revolutionizing the way businesses manage their marketing campaigns. Our user base is rapidly expanding, and we need a skilled technical writer in Tampa, FL, who can transform complex technical jargon into easily understandable guides and documentation. If you thrive in a fast-paced, innovative environment and have a knack for simplifying intricate concepts, this remote contractor role might be your perfect fit. **The Technical Writing Challenge** As our remote technical writer, your main challenge will involve creating clear and concise documentation for our software platform. This includes user manuals, API documentation, tutorials, and troubleshooting guides. Your work will directly impact user satisfaction and reduce the support burden on our customer service teams. You’ll be embedded within the product team, gaining firsthand insight into new features and updates. **What You'll Be Tackling:** * Crafting detailed user manuals and tutorials for both novice and advanced users. * Developing and maintaining API documentation for developers integrating with our platform. * Creating comprehensive troubleshooting guides and FAQs to address common user issues. * Collaborating with engineers and product managers to ensure accurate and up-to-date documentation. * Regularly updating existing documentation to reflect new features and bug fixes. * Optimizing documentation for search engines to improve discoverability. * Designing visual aids, such as diagrams and flowcharts, to enhance understanding. * Maintaining a consistent style and voice across all documentation. * Participating in product testing to identify areas needing clarification in the documentation. **Expertise We Value:** * A proven history in technical writing or a similar role, showcasing a deep comprehension of software documentation principles. * Strong proficiency in content management systems (CMS) and documentation tools (e.g., Confluence, Git). * An academic background, in computer science, engineering, or a related field, demonstrates your grasp of technical subjects. * A passion for technology and a commitment to continuous learning. * Exceptional communication and collaboration capabilities. * A dedication to delivering high-quality work, with careful attention to detail. **Perks of Joining Our Team:** * Competitive compensation package that rewards your expertise and contributions. * Opportunity to work remotely, providing flexibility and work-life balance. * Exposure to cutting-edge technologies and innovative projects. * Collaborative and supportive team environment that fosters professional growth. * Chance to make a significant impact on a rapidly growing company. * Access to professional development resources to enhance your skills. * Flexible work schedule, allowing you to manage your time effectively. * Regular team meetings and social events to build camaraderie. * Open communication channels to ensure your voice is heard. We’re keen on finding someone who isn’t just a writer, but also a proactive problem-solver and a critical thinker. If you are an avid learner with a flair for translating complexities, we invite you to introduce yourself. Help us transform the future of SaaS marketing!Tampa, FLRemoteContractor & Freelance$60,000 - $80,000 per yearTechnical & Web Content7 days ago