Our company is a pioneering force within the fintech landscape, creating innovative financial solutions for businesses of all sizes. As we continue to scale, the need for clear, concise, and technically accurate documentation is paramount. That's where you come in. We're seeking a detail-oriented technical writer to join our Newark, NJ, team. You'll translate complex technical concepts into easily digestible content for our users and internal teams.
Responsibilities of the Role
- Develop and maintain comprehensive documentation for our financial software products.
- Collaborate closely with software developers, product managers, and support teams to understand features and functionalities.
- Craft user manuals, API documentation, tutorials, and knowledge base articles.
- Ensure documentation adheres to company standards and style guidelines.
- Incorporate user feedback to continuously improve documentation quality.
- Participate in code reviews to identify documentation needs.
- Stay up-to-date with the latest technology trends and industry best practices.
- Manage documentation version control and archiving.
- Create visual aids such as diagrams and flowcharts to enhance understanding.
- Contribute to the development of training materials for internal and external users.
Professional Background
- A Bachelor's degree in Technical Writing, Computer Science, or a related field.
- Proven hands-on expertise in technical writing, with a portfolio showcasing your work.
- Deep understanding of software development lifecycle and documentation processes.
- Exceptional written and verbal communication skills.
- Proficiency in documentation tools such as Confluence, Gitbook, or MadCap Flare.
- Ability to work independently and as part of a collaborative team.
- Familiarity with agile development methodologies.
- Knowledge of financial software and terminology is a plus.
- A knack for simplifying complex information and presenting it clearly.
- A commitment to continuous learning and professional development.
Employee Perks and Compensation
We deeply appreciate the pivotal contribution our personnel makes. Our commitment is demonstrated by a total rewards package, designed for comprehensive wellness and professional development.
- Competitive base salary commensurate with hands-on expertise.
- Robust health, dental, and vision insurance plans.
- Generous paid time off, encompassing vacation, sick leave, and holidays.
- A 401(k) retirement plan with company match to safeguard your future.
- Professional development reimbursements for courses, conferences, and certifications.
- Opportunities for advancement within a rapidly growing fintech organization.
- A modern, collaborative workspace in the heart of Newark’s business district.
- Regular team-building activities and social events to foster a positive work environment.
- Employee stock options, enabling you to share in our long-term success.
- Flexible work arrangements, blending on-site presence with remote capabilities.