97 jobs found
- We're seeking a diligent and detail-oriented Technical Writer in the heart of New York City to bridge the gap between our complex engineering solutions and our diverse clientele. This hybrid role offers a unique opportunity to be at the forefront of innovation, collaborating with cross-functional teams to transform intricate technical specifications into easily digestible and user-friendly documentation. If you are a skilled communicator with a knack for demystifying complex concepts, this might be your ideal professional evolution. As our Technical Writer, you will immerse yourself in our product development lifecycle, working closely with engineers, product managers, and customer support teams to deeply understand the features, functionalities, and underlying logic of our software and hardware offerings. Your primary responsibility will be to craft comprehensive and accurate documentation that empowers our users to effectively leverage our technologies, minimize support inquiries, and maximize their overall satisfaction. This encompasses creating user manuals, API documentation, troubleshooting guides, installation instructions, and knowledge base articles tailored to varying levels of technical expertise. **Key Responsibilities** * Developing and maintaining high-quality technical documentation, including user manuals, API references, and knowledge base articles. * Collaborating with engineering and product teams to understand product functionality and translate complex information into clear and concise documentation. * Conducting thorough research on product features, specifications, and intended audience to ensure accurate and effective documentation. * Editing and proofreading documentation to ensure clarity, consistency, and grammatical accuracy. * Implementing and adhering to documentation standards and best practices. * Staying up-to-date with industry trends and technologies to continuously improve documentation quality and relevance. * Creating diagrams, illustrations, and other visual aids to enhance understanding. * Collecting and analyzing user feedback to identify areas for documentation improvement. * Managing documentation version control and ensuring that all documentation is up-to-date. * Contributing to the development of training materials for internal and external audiences. **Necessary Talents** * A background that displays a proficiency in technical writing, ideally within a software or hardware development environment. * Exceptional written and verbal communication skills, with a demonstrated ability to explain complex concepts simply and clearly. * A knack for attention to detail and commitment to accuracy. * Experience working with documentation tools and content management systems. * Familiarity with API documentation standards and best practices. * The capacity to work independently and collaboratively in a dynamic, fast-paced setting. * An aptitude for learning new technologies quickly. * Knowledge of industry standard writing styles like Chicago Manual and AP Style * Proficiency with documentation authoring software. **What Awaits You** * Competitive salary, commensurate with skill set and professional footprint. * A complete benefits package, including health, dental, and vision insurance. * Generous paid time off and sick leave accrual. * 401(k) plan with employer matching contributions. * Professional advancement potential within a fast-growing business. * A collaborative and innovative professional atmosphere. Enjoy the fast paced, always something new, NY work environment from our hybrid role.New York City, NYHybridContractor$80,000 - $100,000 yearlyTechnical Writing & Editing2 months ago
- We're looking for a versatile Technical Writer to join our growing team in Oklahoma City. This is not your average documentation role. We need someone who can translate highly complex technical jargon into easy-to-understand user guides, API documentation, and internal knowledge base articles. You'll be working closely with our software engineers, product managers, and customer support teams to ensure our users have the resources they need to succeed. The ideal candidate is detail-oriented, loves problem-solving, and thrives in a fast-paced environment. **Responsibilities:** * Develop and maintain comprehensive documentation for our software products, including user manuals, API references, and troubleshooting guides. * Collaborate with subject matter experts to gather technical information and translate it into clear, concise, and accurate content. * Write and edit various technical documents, such as release notes, installation guides, and white papers. * Maintain and improve the organization and structure of our existing documentation library. * Stay up-to-date on industry best practices and emerging trends in technical writing. * Participate in product design and development discussions to ensure documentation is created proactively. * Work with the customer support team to identify and address documentation gaps. * Create video tutorials and other multimedia content to enhance the user experience. * Conduct user research to understand documentation needs and preferences. * Ensure all documentation meets our quality standards and style guidelines. **Skills That Shine:** * A history in technical writing, ideally within the software industry. * Solid understanding of software development processes and methodologies. * Expertise with documentation tools, such as MadCap Flare, Confluence, and Git. * Superb communication and interpersonal skills. * Capability to work independently and collaboratively in a remote team setting. * Attention to detail and commitment to accuracy. * Capacity to quickly grasp technical concepts and explain them in a clear, concise manner. * Knowledge of API documentation standards (e.g., OpenAPI/Swagger). * Experience with creating video tutorials and multimedia content. * Familiarity with Agile development methodologies. **Benefits to Oklahoma City Employees:** We offer a hybrid work model, flexible hours, and a competitive compensation package. Additionally, we foster a culture of continuous learning and provide ample opportunities for professional development. Our office, located in the heart of Oklahoma City, is close to vibrant restaurants and cultural venues. Health, dental, and vision insurance are 100% covered. We match up to 6% on 401k contributions immediately and we supply employees with subscriptions to professional development and continuing education. The position can grow within our firm. We support ongoing personal and educational development. The PTO allowance is generous, and we give 12 observed holidays per year.Oklahoma City, OKRemote / On-siteContractor$60,000 - $80,000 per yearTechnical2 months ago
- Our team at Innovative Systems Integration (ISI), a leader in providing cutting-edge solutions for data infrastructure and optimization, seeks a meticulous and insightful Technical Writer in the dynamic heart of New York City. If you possess a knack for demystifying intricate information and translating it into clear, concise documentation, we invite you to explore this career-defining opportunity. As our Technical Writer, you will work within a collaborative environment where your aptitude for creating user-friendly guides, API documents, and software manuals is not just appreciated, but essential to our operational excellence. We need someone who appreciates the energy and tempo of the NYC technical scene and can leverage this knowledge to inform and elevate their writing. **Responsibilities:** * Develop and maintain comprehensive technical documentation, including user manuals, API documentation, and software release notes. * Collaborate with developers, engineers, and product managers to gain in-depth knowledge of our software and hardware products. * Translate complex technical concepts into easily understandable content for a variety of audiences, including end-users, developers, and internal teams. * Manage the technical documentation lifecycle, from initial concept to final publication. * Ensure all documentation adheres to established style guides and quality standards. * Contribute to the ongoing improvement of our documentation processes and tools. * Manage documentation projects from inception to completion. * Work alongside the training department to supplement training modules with documentation. **Preferred Background:** * Demonstrated aptitude for grasping complicated software systems * Excellent writing abilities and attention to detail. Ability to take ownership and improve existing documentation. * Proven ability to work both independently and collaboratively in a fast-paced environment. Startup experience a definite plus. * Comfortable in a remote position with robust communication platforms. * A portfolio that displays the ability to learn complex concepts quickly and simplify them for consumption by both technical and non-technical readers. * Proficiency with technical writing software and tools, such as MadCap Flare, Adobe FrameMaker, or similar. **The Edge You'll Gain:** * Competitive total rewards aligned to NYC industry standards * Remote work arrangements to accommodate the ever-changing environment. * Comprehensive health, dental, and vision insurance. * Generous paid time off and holidays. Invest your time in rest and renewal. * Professional development opportunities and tuition reimbursement. * A collaborative and inclusive work environment that values diversity and innovation. * Access to cutting-edge tools and technologies to support your work. * A company culture that promotes work-life balance and employee well-being. ISI promotes and commits to equal employment opportunity and prohibits any discrimination against any employee or applicant on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local laws.New York City, NYRemoteFull-time, Contractor$80,000 - $110,000 yearlyTechnical Documentation2 months ago
- We are expanding our team and searching for a seasoned Technical Blogger to help us deliver clear, concise, and compelling documentation and articles for our SaaS product. This is a fantastic opportunity to leverage your technical acumen and writing prowess to educate and engage our user base in Sacramento, CA. **Crafting Technical Narratives** As a Technical Blogger, you will translate complex software functionalities into easily digestible content, including how-to guides, troubleshooting articles, and detailed product descriptions. Your mission is to bridge the gap between our software's capabilities and our users' understanding, empowering them to maximize their experience. **Key Responsibilities** * Develop and maintain a content calendar to ensure a steady stream of fresh, engaging blog posts. * Collaborate with the engineering and product teams to stay abreast of new features and updates. * Write clear, accurate, and engaging technical blog posts that cater to both novice and expert users. * Create supporting visuals (screenshots, diagrams, videos) to enhance understanding and engagement. * Optimize content for search engines (SEO) to improve visibility and attract organic traffic. * Monitor blog performance metrics and iterate on content strategy based on user feedback and analytics. * Participate in community forums and respond to user queries to establish thought leadership. **Your Expertise Profile** * Proven experience in technical writing or a related field. * Solid grasp of SaaS products and technology. * Excellent written and verbal communication skills. * Familiarity with SEO best practices and content management systems (CMS). * Ability to explain intricate technical concepts in a simple, engaging manner. * A portfolio showcasing your technical writing skills and versatility. **Added Pluses** * Understanding of coding languages and software development workflows is a huge plus. * Active participation in technical writing communities is desired. **Compensation & Perks** This contract role offers competitive pay and the freedom to work remotely. We value our contractors and provide opportunities for learning and growth. Enjoy a collaborative environment where your contributions are valued. **Our Investment in You** We believe in investing in our team members' ongoing expertise. Benefit from resources and support for attending conferences, professional development courses, and workshops. Stay ahead in the ever-evolving SaaS space. **Commitment to Teamwork** Become part of a collaborative atmosphere where your insights are welcomed and your growth is supported. We promote a culture of ongoing feedback, celebrating victories, and learning from obstacles. **Community Focus** We actively engage with Sacramento's tech ecosystem and encourage our contractors to participate in local tech gatherings, seminars, and professional associations. We are deeply committed to giving back to the communities where we operate. **Remote Flexibility** Enjoy the adaptability of remote work with this contract opportunity. Work efficiently from the comfort of your home office and create a schedule that fits your lifestyle. **How to Stand Out** In your application, provide examples of your most effective technical writing projects, explaining the difficulties you addressed and the effect your articles had. Tell us about your proficiency with SEO strategies and your talent for engaging diverse user groups.Sacramento, CARemoteContractor$35 - $55 per hourTechnical & Blog Writing2 months ago
- We're on the hunt for a versatile Technical Writer to bolster our growing Fresno-based team. Our client base is rapidly expanding, leading to an increased demand for comprehensive and accessible documentation. If you're passionate about transforming complex technical information into user-friendly guides and tutorials, this could be your next career apex. **Essential Functions & Practical Duties** * Compose, revise, and oversee a variety of technical documentation, encompassing user guides, API documentation, and internal knowledge base articles. * Work hand-in-glove with our engineering and product development teams to fully grasp product functionalities and nuances. * Make complicated topics easier by using visual aids like diagrams, illustrations, and flowcharts. * Ensure consistency, accuracy, and adherence to the company's style guide across all documentation. * Routinely update and maintain existing documentation to reflect the latest software updates and feature enhancements. * Gather and assess user feedback to identify areas for improvement in our documentation resources. **Qualifications & Demonstrated Proficiencies** * A scholastic preparation in English, Technical Writing, Computer Science, or a closely related discipline. * Proven practical mastery in technical writing, particularly within a software development environment. * Familiarity with documentation tools and platforms, such as MadCap Flare, Confluence, and Git. * Proficiency in clarifying intricate technical concepts into digestible information for a broad audience. * Exceptional command of the English language, featuring polished written and verbal skills. * A penchant for independent work, time management, and collaborative project involvement. **Virtues We Value** * Genuine excitement for exploring new technologies and swiftly assimilating information. * Superb problem-solving skills and an eagle-eye for detail. * A desire to function well as part of a small team while upholding individual ownership of tasks. * Versatility in dealing with concurrent project requirements. **Perks of Joining Us** * Flexible scheduling options, including both remote and on-site opportunities in Fresno. * A competitive compensation package accompanied by complete health, vision, and dental coverage. * Substantial opportunities for professional development and career growth inside our thriving organization. * Generous paid time off, empowering you to sustain a healthy work-life dynamic. * A tight-knit, inclusive work culture that embraces creative concepts and ongoing learning. This position presents an opportunity to make a significant impact by shaping our technical content strategy and supporting our clients' success. We're looking for someone driven, insightful, and prepared to take on the challenges of our growing organization.Fresno, CARemote / On-siteContractor$65,000 - $85,000 per yearTechnical Writing & Copywriting2 months ago