We're on the hunt for a versatile Technical Writer to bolster our growing Fresno-based team. Our client base is rapidly expanding, leading to an increased demand for comprehensive and accessible documentation. If you're passionate about transforming complex technical information into user-friendly guides and tutorials, this could be your next career apex.
Essential Functions & Practical Duties
- Compose, revise, and oversee a variety of technical documentation, encompassing user guides, API documentation, and internal knowledge base articles.
- Work hand-in-glove with our engineering and product development teams to fully grasp product functionalities and nuances.
- Make complicated topics easier by using visual aids like diagrams, illustrations, and flowcharts.
- Ensure consistency, accuracy, and adherence to the company's style guide across all documentation.
- Routinely update and maintain existing documentation to reflect the latest software updates and feature enhancements.
- Gather and assess user feedback to identify areas for improvement in our documentation resources.
Qualifications & Demonstrated Proficiencies
- A scholastic preparation in English, Technical Writing, Computer Science, or a closely related discipline.
- Proven practical mastery in technical writing, particularly within a software development environment.
- Familiarity with documentation tools and platforms, such as MadCap Flare, Confluence, and Git.
- Proficiency in clarifying intricate technical concepts into digestible information for a broad audience.
- Exceptional command of the English language, featuring polished written and verbal skills.
- A penchant for independent work, time management, and collaborative project involvement.
Virtues We Value
- Genuine excitement for exploring new technologies and swiftly assimilating information.
- Superb problem-solving skills and an eagle-eye for detail.
- A desire to function well as part of a small team while upholding individual ownership of tasks.
- Versatility in dealing with concurrent project requirements.
Perks of Joining Us
- Flexible scheduling options, including both remote and on-site opportunities in Fresno.
- A competitive compensation package accompanied by complete health, vision, and dental coverage.
- Substantial opportunities for professional development and career growth inside our thriving organization.
- Generous paid time off, empowering you to sustain a healthy work-life dynamic.
- A tight-knit, inclusive work culture that embraces creative concepts and ongoing learning.
This position presents an opportunity to make a significant impact by shaping our technical content strategy and supporting our clients' success. We're looking for someone driven, insightful, and prepared to take on the challenges of our growing organization.