97 jobs found
- Our rapidly expanding SaaS company needs a skilled Technical Writer in Miami, FL, to create and maintain clear, concise, and accurate documentation for our diverse software products. As a core member of our documentation team, you'll be instrumental in making our products more user-friendly, intuitive, and accessible to both technical and non-technical audiences. You will collaborate closely with our engineering, product management, and customer support teams to ensure our documentation meets the highest standards and effectively addresses the needs of our user base. **Your Central Tasks** * Craft comprehensive user manuals, API documentation, release notes, and troubleshooting guides. * Maintain and update existing documentation to reflect software updates and new features. * Gather insights from product managers and software engineers to understand functionality and translate into easily understandable content. * Edit content from others in your peer group and provide useful and professional peer input. * Develop technical content in multiple formats (text, graphics, video, etc.) in support of a cohesive, well-integrated overall knowledge architecture. * Become a true expert user and SME in our SaaS product line. * Create robust FAQ responses to reduce support workloads. **Credentials Profile** * A bachelor's-level educational journey in computer science, engineering, or a closely related field. Other fields can be acceptable, provided candidate can demo core experience. * An industry background that shows several years of demonstrable technical writing or documentation experience, especially within SaaS organizations. * Exceptional writing, editing, and proofreading abilities with a keen eye for detail. * Proficiency in utilizing documentation tools, content management systems (CMS), and version control systems such as Git. * Capable of explaining technical concepts clearly and concisely to diverse audiences. * Familiarity with Agile development methodologies. **What We Bring to the Table** Our organization provides a dynamic and innovative work environment, competitive compensation, and comprehensive benefits, including: * Coverage for medical, dental, and vision issues. * Unlimited time off policies (within reason). * 401(k) matching and employee stock ownership options. * Opportunities for skill cultivation through corporate-sponsored training programs. * Company-sponsored team-building events and social gatherings in South Florida. * A commitment to work-life balance that includes flexible work arrangements.Miami, FLOn-siteContractor$45 - $60 per hourTechnical Writing2 months ago
- Our marketing group is seeking a seasoned technical writer in Atlanta, GA, to create and maintain in-depth documentation for our growing line of B2B software solutions. We need someone who can translate complex technical jargon into clear, concise, and actionable instructions for our diverse user base. As our go-to person for technical documentation, you will be a critical link between our development teams and our customers, ensuring that our products are not only powerful but also easily understandable and usable. The role involves creating a wide range of documentation, from user guides and API documentation to training materials and troubleshooting guides. **Key Responsibilities:** 1. Author, edit, and maintain comprehensive technical documentation, including user manuals, API documentation, release notes, and knowledge base articles. 2. Collaborate with software developers, product managers, and support engineers to understand product functionality and ensure accuracy of documentation. 3. Design and develop effective training materials, including online tutorials and video scripts, to help users learn our software. 4. Conduct research and analysis to gather technical information from subject matter experts. 5. Format and organize documentation in a clear, consistent, and accessible manner. 6. Ensure documentation adheres to company style guidelines and industry best practices. 7. Manage documentation projects to meet deadlines and deliver high-quality documentation. 8. Gather user feedback on documentation and make necessary revisions. **Preferred Candidate Profile:** * A professional history featuring expertise in technical writing, ideally in the software or technology sector. * A solid comprehension of software development lifecycles and methodologies. * Strong written and verbal communication proficiencies. * Ability to collaborate across multiple departments. * A proven track record of completing projects efficiently and accurately. * A technical writing certificate is an advantage. **Benefits Offered:** We offer a stimulating, growth-focused work atmosphere with comprehensive benefits and competitive wages. Our perks are designed to assist you maintain a well-balanced life and pursue your aspirations, and we provide flexible work hours, professional advancement chances, and resources. Included is a comprehensive medical plan, dental and vision coverage, a generous paid time off policy, a 401(k) retirement plan with matching contributions, and an annual education allowance to support your professional evolution. In addition, we pride ourselves on an inclusive environment in which every employee may succeed and contribute fully. **Company Vibe:** We are an agile tech enterprise situated in the energetic core of Atlanta, GA. As creators and thinkers, we love what we do and love helping our clients find the best in cloud infrastructure and business transformation. Our firm provides a flexible, innovative workplace that enables career development and provides possibilities for new ideas. Our firm maintains an active work atmosphere where creativity and collaboration are valued. Join our staff and share our excitement for innovation!Atlanta, GAOn-site, RemoteContractor, Part-time$60,000 - $80,000 per yearTechnical & Web Content2 months ago
- **Content Guru: Technical and Web Content Dynamo (Remote, Part-Time Contract)** Are you an Austinite at heart, drawn to the "Keep it Weird" mantra, with a passion for both intricate technical documentation and compelling web content? Do you thrive in a flexible, remote environment where your words can truly shape a user's understanding and engagement? Then let's connect! We're a rapidly growing tech startup in Austin, embarking on an ambitious new project that demands exceptional communication skills. Our existing content is functional, but it lacks the Austin flair we need. That's where you come in. We need a skilled individual who can bridge the gap between complex code and everyday users. Think of it as translating Klingon into plain English with a touch of Texas charm. **Your Mission as Our Content Creator:** * **Technical Deep Dives:** Transform complex software functionalities into easily digestible documentation, including user manuals, API guides, and troubleshooting guides. * **Web Content Wizardry:** Develop engaging web copy for our website, blog, and marketing materials, including product descriptions, landing pages, and social media posts. * **Content Strategy Collaboration:** Partner with our development and marketing teams to create a cohesive content strategy that resonates with our target audience. * **SEO Optimization Ace:** Implement SEO best practices across all content, including keyword research, meta descriptions, and link building. * **Voice Adaptation Chameleon:** Modify the voice in content to match different brand guidelines for varying project deliverables. **What You'll Need to Conquer This Challenge:** * Professional journey that includes prior exposure with SaaS companies (3+ years preferred). * Demonstrated excellence in web copy and translating technical concepts. * Proficiency in content management systems (CMS) like WordPress, Drupal, or Joomla. * A passion for continuous learning and the ability to adapt to new technologies and challenges. * Exceptional writing, editing, and proofreading skills. * Superb time management and organizational capabilities. **Bonus Points If You Can:** * Tell us your best story about keeping it weird in Austin. * Work on AI-driven products. * Prior technical writing experience. **The Perks (Besides the Awesome Work Itself):** * Flexibility: Set your own hours and work from anywhere (as long as you have a strong WiFi signal and can attend the virtual meetings.) * Growth Potential: Be a key player in a fast-growing startup, with opportunities to take on new challenges and advance your career. * Startup Vibe: Enjoy a casual, collaborative work environment where your ideas are valued and your contributions make a real difference. If you are the perfect fit, apply! Let's build the best documentation of any small SaaS start-up, keeping the Austin charm while we do so.Austin, TXRemotePart-time Contractor$30-$50 per hourTechnical & Web Content2 months ago
- We're on the hunt for a sharp, detail-oriented Technical Writer to join our engineering team in Irvine, CA on a contract basis. As a hybrid on-site role, you'll be expected to balance working from our Irvine office and remotely, giving you the flexibility and collaborative spirit we value here. Our growing user base demands meticulous and straightforward product documentation; that's where you come in. **The Mission: Clear and Concise Documentation** Your primary task will be transforming complex technical details into accessible and engaging content for our diverse audience. This involves: 1. Crafting and maintaining API documentation, ensuring clarity, accuracy, and completeness. 2. Developing user manuals, installation guides, and troubleshooting documents. 3. Collaborating closely with engineers, product managers, and support teams to gather information and validate content. 4. Implementing and upholding style guides and documentation standards. 5. Managing and organizing the documentation repository for easy accessibility and searchability. 6. Gathering user feedback on documentation and making continuous improvements based on user needs. 7. Creating tutorials and examples to help users get the most out of our products. **Ideal Candidate Attributes** * A bachelor's degree in a technical field such as computer science, engineering, or a related discipline is desirable. * Three to five years of field experience in technical writing, particularly in software documentation. * Proven ability to communicate complex information clearly and concisely, and explain technical topics to non-technical audiences. * Proficiency with documentation tools like Sphinx, Markdown, or similar. * Familiarity with software development methodologies, agile practices, and product lifecycle management. * A portfolio demonstrating outstanding technical writing skills and the ability to adapt to different subject matters and audience levels. * Experience in version control systems, such as Git, and a commitment to following documentation best practices. **Perks & Compensation** As a contract technical writer with our company, you will receive competitive pay rates along with some perks: * Contract position for optimal project focus and freedom. * A creative working environment that encourages out-of-the-box problem solving. * The latest technological and software resources to ensure high-quality writing. * Opportunities to enhance and update industry skills through our employee self-directed programs. * Full medical, dental, and vision plans with robust options. * Hybrid flexibility between working from home and the Irvine office to ensure peak performance levels. **Local Flair** We have our offices conveniently located in the heart of Irvine, so access to a range of eateries, coffee houses, and amenities are guaranteed. With convenient parking and walking distance from many locations in the area, there are always things to do during or after work hours. Help us keep growing and stay ahead with outstanding user resources and streamlined documentation.Irvine, CAHybrid, On-siteContractor$45-$65/hourTechnical2 months ago
- We're seeking a talented technical copywriter to join our expanding team in Indianapolis. Our firm provides cutting-edge software solutions to businesses across the Midwest, and clear, concise user documentation is a high priority for our success. If you possess a knack for simplifying sophisticated concepts and have a keen eye for detail, we want to hear from you. This is an on-site contractor position. We value consistent attendance and commitment to collaborative problem-solving in our shared workspace. **Key Responsibilities** * Create and revise technical documentation for our suite of software products, including user manuals, API documentation, and troubleshooting guides. * Collaborate closely with our engineering and product teams to gain a deep understanding of our products and new feature updates. * Translate complex technical jargon into clear, easily understood language for a diverse audience. * Ensure all documentation meets our high standards for accuracy, clarity, and consistency. * Work to improve the organization and accessibility of existing documentation based on user feedback and data analysis. * Maintain our style guide and other resources, guaranteeing uniformity in both terminology and tone across all documentation. * Proactively seek opportunities to refine processes and adopt best practices for the creation, delivery, and maintenance of our content. **Professional Qualifications** * Proven skill in technical writing, ideally showcased through a strong portfolio of sample documents. * Proficiency in documentation tools and software, such as MadCap Flare, Adobe FrameMaker, or similar platforms. * Solid background in understanding technical subjects and an aptitude to master new systems and workflows with ease. * Exceptional attention to detail, with a dedication to producing error-free content. * Excellent communication and interpersonal skills, essential for successful teamwork and cross-functional engagement. * Capability to manage numerous tasks simultaneously while meeting stringent deadlines. **Rewards for Your Contributions** At our company, we highly value the talent and dedication of our staff. For this contract role, we provide: * A competitive hourly rate, recognizing and valuing the expertise you will bring. * A unique chance to gain hands-on insight into an expanding and influential software sector. * Possibilities for learning new expertise and skill advancement, offering long-term gains in the fast-evolving landscape of tech documentation. * A team environment focused on collaborative teamwork and cross-functional partnerships, allowing you to deepen both interpersonal and specialist abilities. * Flexible scheduling choices intended to endorse the demands of life both at and away from the workplace. Indianapolis’s vibrant cultural scene, including a renowned culinary scene and significant historical locations, enriches its attractiveness. Conveniently located in the Midwest, Indianapolis also grants effortless travel to cities such as Chicago, Cincinnati, and Detroit, presenting a wide assortment of experiences and prospects.Indianapolis, INOn-siteContractor$45-$60 per hourCopywriting, Technical2 months ago