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- We are seeking a talented and experienced Technical Writer to join our expanding technology division in Atlanta, GA. This role is ideal for a detail-oriented individual who thrives on transforming complex technical concepts into clear, concise, and accessible documentation. We are open to both remote and hybrid work arrangements. **Your Mission** * Develop, write, and maintain comprehensive technical documentation, including user manuals, API documentation, and knowledge base articles. * Collaborate closely with engineers, product managers, and support teams to deeply understand product functionality and ensure documentation accuracy. * Create conceptual diagrams, workflows, and instructional videos to enhance the user experience and support self-service learning. * Consistently update existing documentation to reflect new feature releases and bug fixes. * Manage documentation repository and collaborate with different divisions. **Key Responsibilities** * Translate technical information into easy-to-understand language for both technical and non-technical audiences. * Work within established style guides and branding to maintain consistency across all documentation. * Conduct research and gather data from various sources to develop comprehensive and reliable content. * Implement feedback from internal and external users to continuously improve documentation quality. * Contribute to the overall documentation strategy and assist in identifying opportunities for improvement. **Professional Background** * A history of technical writing within a software development environment. * Hands-on experience developing user guides, API documentation, and knowledge base articles. * Skillful at learning complicated topics and communicating it well to your audience. * Proficiency with documentation tools and platforms. * Familiarity with software development lifecycles and agile methodologies. **Competencies** * Outstanding communication and interpersonal abilities, capable of engaging with colleagues across various functions. * Exceptional attention to detail and an obsession with accuracy. * Superior organizational capabilities and the capacity to manage multiple projects simultaneously. * Comfortable functioning in a dynamic, fast-paced setting with shifting priorities. * Capable of learning fast and independently as well as collaboratively in a squad. **The Perks** We provide a competitive contractor compensation. Beyond that, we encourage personal and professional development opportunities, coupled with flexible work schedules. You will be part of a team and work that helps to provide software documentation and product value. * Competitive compensation based on experience * Opportunities for professional growth and development * Flexible work options (remote or hybrid) * Access to training resources and mentorship * A collaborative and innovative work environmentAtlanta, GARemote or HybridContractor$40 - $60 per hourTechnical Writing5 days ago