57 jobs found
- Our product documentation team is on the hunt for a seasoned technical writer to help us make our cutting-edge AI platform crystal clear to developers, partners, and end-users alike. This isn't your run-of-the-mill technical writing gig; we're talking about crafting intuitive guides, detailed API references, and engaging tutorials that empower our global user base. We're a rapidly expanding technology company located in the heart of Boston's innovation district, and we're looking for someone who thrives in a dynamic environment. **Key Responsibilities:** * Develop and maintain comprehensive documentation for our AI platform, including API references, user guides, and troubleshooting FAQs. * Collaborate with product managers, engineers, and UX designers to understand product functionality and user needs. * Create clear, concise, and accurate documentation that adheres to our style guidelines. * Ensure documentation is accessible and easily discoverable through our online help center. * Stay up-to-date on the latest trends and best practices in technical writing and documentation. * Contribute to the improvement of our documentation processes and tools. * Participate in user testing to gather feedback on the effectiveness of our documentation. **Desired Expertise:** * Proven track record (at least 3 years) in technical writing, preferably in the software or technology industry. * Adept with content management systems (CMS) and documentation tools (e.g., Confluence, MadCap Flare, Git). * Comprehensive understanding of API documentation principles and practices. * Exceptional writing, editing, and proofreading skills. * Strong communication and collaboration abilities. * Ability to learn new technologies quickly. * Exposure to Agile development methodologies. * Background knowledge of AI or machine learning concepts a plus. **Contractor Perks:** * Competitive hourly rates. * Flexible work schedule and remote work options available. * Opportunity to work with a talented and passionate team. * Chance to contribute to a groundbreaking AI platform. * Access to company-sponsored training and development opportunities. * Exposure to cutting-edge technologies and innovative development practices. We pride ourselves on fostering a collaborative and inclusive work environment. As a key contributor, you'll play a pivotal role in shaping the success of our documentation efforts. You'll be a trusted partner to our development teams, ensuring that users can easily navigate and utilize our platform's capabilities. If you have a passion for clarity, a knack for simplifying complexity, and a drive to create world-class documentation, we encourage you to apply! Your intellectual prowess and hands-on expertise will be instrumental in driving product adoption and user satisfaction.Boston, MARemote/HybridContractor$45-$65/hourTechnical Writingabout 1 month ago
- Our creative content team needs a blog writing specialist to elevate our online presence and captivate our audience in sunny San Diego. We're looking for someone who thrives in the freelance writing world, enjoys collaborating, and brings a fresh perspective to blog posts. This role will involve brainstorming ideas, conducting research, crafting engaging content, and optimizing posts for search engines. **The Role: Crafting Compelling Content** As our freelance blog writer, your primary responsibility is to create high-quality blog content that aligns with our brand voice and objectives. We want informative articles that resonate with our target audience and drive traffic to our website. This role involves working closely with our content strategist and SEO team. **Key Areas of Focus** * Develop blog content based on keyword research and search intent. * Write and edit articles that follow SEO practices. * Collaborate with our graphic designer to create visual assets. * Promote blog posts across social media channels. * Analyze and report on blog performance. **What Makes You Stand Out?** We're seeking an individual with strong writing skills and a passion for creating online content. Someone detail-oriented and able to adhere to deadlines and stay creative. A firm understanding of SEO best practices. **Skills That Shine** * Proven blog writing background. * Ability to write across various topics and industries. * Search engine optimization background. * Strong communication skills to collaborate with our team. * Proficiency in content management systems (CMS). **Career Progression & Personal Development** We highly encourage continuous professional evolution. Through internal knowledge-sharing sessions, subscriptions to industry-related publications, and training programs, you'll be encouraged to deepen your knowledge. **Compensation Details** The position will pay between $25 and $45 per hour based on your qualifications. A contract will specify project scopes, terms, and compensation. **A Community-Oriented Company** Our commitment extends beyond business. We’re passionate about giving back to the local community. We focus on community engagement and encourage volunteering and community development activities. You'll get to collaborate on team-building exercises, participate in wellness initiatives, and build strong team relationships. We are committed to equality, diversity, and inclusion, which shapes our actions. We embrace diversity and create opportunities for learning and cultural awareness. We're constantly looking for new ways to broaden our DEI initiatives. We are passionate about diversity and value diverse viewpoints that lead to an environment that is enriching and collaborative.San Diego, CARemote/On-siteFreelance/Contractor$25 - $45 per hourBlog Writingabout 1 month ago
- **Technical Writer – Hardware Documentation in Durham, NC** Our engineering team in Durham is growing, and we need a technical writer to create clear and concise documentation for our cutting-edge hardware products. This role is vital for ensuring our customers, from engineers to end-users, understand and utilize our products effectively. We're looking for someone passionate about technology and skilled at translating complex concepts into user-friendly language. **The Core Challenge: Bridging Tech and User Understanding** You'll be responsible for producing a wide range of technical documentation, including user manuals, installation guides, troubleshooting guides, API documentation, and white papers. We’ll need your assistance with maintaining consistent style and adhering to documentation standards, collaborating closely with engineers and product managers to gather information, validating documentation with hands-on testing, and proactively identifying areas for improvement. **Day-to-Day Responsibilities:** 1. Authoring comprehensive user manuals for new hardware products. 2. Crafting step-by-step installation guides for seamless setup. 3. Developing in-depth troubleshooting guides to resolve common issues. 4. Creating clear and accurate API documentation for developers. 5. Writing engaging white papers on the technology behind our products. 6. Collaborating with engineering teams to understand technical details. 7. Ensuring accuracy through rigorous testing and validation. 8. Maintaining style guides and documentation standards. 9. Proactively identifying and addressing gaps in existing documentation. 10. Managing documentation updates and revisions. **Essential Expertise We're Looking For:** * A background in technical writing, journalism, or a related field. * Experience documenting hardware products. * Proficiency with documentation tools like MadCap Flare or similar. * A knack for translating technical jargon into plain English. * Strong communication and collaboration skills. * An intellectual curiosity for technology * A commitment to documentation accuracy and excellence. * Experience with version control systems (e.g., Git). * Knowledge of hardware testing and validation procedures. * A collaborative and inquisitive personality. **What Makes You a Perfect Fit?** You have a portfolio highlighting your knack for clear technical communication, proven expertise creating documentation for physical tech, possess a deep curiosity regarding new technologies, and you excel within collaborative team environments. **Compensation and Growth:** We offer competitive pay with excellent benefits including comprehensive healthcare, generous PTO, a 401(k) matching program, flexible work arrangements, professional development opportunities, stock options in a fast-growing company, team-building activities and social events, a modern office space in Durham, and a commitment to a supportive work environment. **Our Durham HQ Perks:** Our Durham office, located near the American Tobacco Campus, offers a collaborative work environment, flexible hours and remote work options, access to local eateries and cultural attractions, company-sponsored outings, and an environment that values work-life balance. We need a technically adept person to craft outstanding user documentation. If this describes you, apply now!Durham, NCOn-site / RemoteContractor / Part-time$60,000 - $80,000 per yearTechnical & Content Marketingabout 1 month ago
- Our team needs a highly skilled freelance technical writer to develop clear and concise documentation for our cutting-edge AI platform in Louisville, KY. As our freelance documentation expert, you will work closely with our engineering and product teams to create comprehensive user guides, API references, and troubleshooting manuals. If you possess exceptional writing skills and a passion for making complex technical information easy to understand, we want to hear from you! **Your Role in Deepening User Understanding:** * Craft detailed user manuals, ensuring users fully grasp platform functionality. * Design and develop API documentation, making integrations smooth for developers. * Create helpful FAQs and troubleshooting guides, to minimize user frustration. * Refine existing documentation to enhance user-friendliness and accuracy. * Keep abreast of AI trends and platform updates, to update documentation accordingly. * Create visual elements, diagrams and illustrations to enhance understanding of the more complex processes. **Experience & Skill Cultivation:** * Industry background in technical writing, with demonstrated success in AI or software documentation. * Professional development in explaining sophisticated technical concepts in a simplified manner. * A solid skill cultivation and understanding of documentation tools and platforms (e.g., Confluence, Markdown, Git). * The career progression to articulate complex APIs and software integrations. * Professional growth with a proven track record of delivering documentation projects on time and within budget. * Hands-on expertise with content management systems and version control. **Making an Impact Through Benefits:** * Freelance flexibility to balance work and personal life. * Opportunity to contribute to the advancement of AI technology in Louisville. * Access to advanced AI resources and support from top engineers. * Making a difference by seeing your work directly benefit users worldwide. * Our commitment to you includes being part of a supportive and collaborative environment. **Crafting Your Intellectual Foundation:** We seek a dedicated individual who is eager to work to expand on and show off their existing intellectual prowess with: * Academic background in technical communication, computer science, or a related field. * Exceptional writing and editorial skills, ensuring error-free and coherent content. * Scholarly preparation in capturing feedback and iterate on documentation based on user input. * Ability to collaborate effectively with cross-functional teams. * Deep intellectual foundation that will easily enable grasping complex technical concepts. Our innovative culture here in Louisville nurtures and rewards continuous learning and improvement. If you are keen to work with a world class team to help the rest of the world understand the most advanced AI solutions in the world, we want to talk to you!Louisville, KYRemoteFreelance, Contractor$40 - $60 per hourTechnical Writing, Content Marketingabout 1 month ago
- We are seeking a skilled and dedicated technical writer to create comprehensive and user-friendly documentation for our groundbreaking AI-powered cybersecurity platform. In this remote, contractor-based role, you'll translate complex technical concepts into clear, concise, and accessible materials that empower our users to maximize the value of our product. **Document Crafting Duties** * Author detailed API documentation, including sample code and use cases. * Produce engaging and intuitive user manuals for all platform features. * Develop comprehensive troubleshooting guides to address common user challenges. * Create clear and concise release notes for each software update. * Maintain and update existing documentation to reflect product changes and enhancements. * Collaborate with developers and product managers to gather technical information. * Participate in documentation reviews and incorporate feedback. * Design and implement a documentation style guide to ensure consistency across all materials. * Contribute to the development of training materials for internal teams and external users. * Utilize various media formats (e.g., text, images, videos) to enhance the learning experience. **Intellectual Requirements** * Proven track record in technical writing, with a portfolio of high-quality documentation samples. * Deep understanding of software development lifecycles and documentation processes. * Excellent communication and interpersonal abilities, with a talent for explaining complex topics simply. * Solid grasp of API documentation principles and tools. * Prior involvement in cybersecurity principles. * Comfort in a remote working environment, as this is a fully remote contracting opportunity. * Familiarity with documentation tools such as Confluence, Jekyll, or Read the Docs. * Experience working in an Agile development environment. * Knowledge of markup languages such as Markdown and reStructuredText. * Capable of operating both independently and collaboratively within a team setting. **Advantages & Enticements** * Competitive hourly rate commensurate with experience. * Flexible work schedule to accommodate your lifestyle. * Opportunity to work on cutting-edge technology in a fast-growing industry. * Collaborative and supportive team environment. * Professional development opportunities to enhance your skills. * Exposure to a variety of technical domains within the cybersecurity field. * Chance to make a significant impact on the success of our platform through clear and effective documentation. * Direct engagement with product development, shaping user guides to make things easier to comprehend. * The satisfaction of knowing that you have produced something worthwhile that the average end-user will easily be able to grasp. **Our Dedication to You** Our cybersecurity firm is dedicated to protecting businesses and organizations from cyber threats. Our platform uses AI-powered technology to identify and neutralize sophisticated attacks in real-time. As a growing organization in Washington, DC, we place emphasis on producing robust security, as well as having a culture where you will be valued, challenged, and supported in your professional growth. Be on the cutting-edge of documentation creation in the field of online defenses. Let us work together to create an ever safer online ecosystem!Washington, DCRemoteContractor$45 - $65 per hourTechnical Writingabout 1 month ago