57 jobs found
- Our Raleigh-based software firm seeks a dedicated Technical Writer to bridge the gap between our complex technology and our diverse user base. We’re not looking for someone who can just write – we need a communicator who understands technology deeply and can explain it clearly and concisely. This is more than a documentation role; it’s an opportunity to shape the user experience and contribute directly to customer satisfaction. **Primary Role Objectives** * Craft and maintain comprehensive technical documentation, including user manuals, API references, troubleshooting guides, and knowledge base articles. This involves understanding intricate software functionalities and converting them into easily digestible content. * Collaborate with software engineers, product managers, and support staff to gather information and ensure the accuracy of technical materials. This collaboration ensures our documentation accurately reflects the latest features and changes. * Develop training materials and tutorials for both internal teams and external users, empowering them to maximize the value of our software solutions. These training modules must be engaging and effective. * Continuously improve our documentation processes, style guidelines, and content strategy. We encourage innovation in how we approach technical communication. * Analyze user feedback and support requests to identify areas where documentation can be enhanced, reducing customer friction and improving overall product usability. Proactive documentation improves our customer experience. * Manage documentation version control and maintain a centralized repository of technical resources. Organization is key to accessibility. **Core Competencies** * A background in technical writing, ideally with experience in the software industry. Understanding software development lifecycles is a plus. * A proven ability to understand complex technical concepts and translate them into clear, concise, and user-friendly documentation. Clarity is the most critical skill. * Proficiency in documentation tools such as MadCap Flare, DITA, or similar platforms. We use industry-standard tools. * Exceptional writing, editing, and proofreading skills. Grammar and attention to detail are crucial. * Strong collaboration and communication skills. You'll work with various teams. * Familiarity with Agile development methodologies and continuous integration/continuous delivery (CI/CD) pipelines. Understanding agile processes enhances your collaboration. **Educational Journey & Relevant Background** * A bachelor’s degree in technical writing, computer science, or a related field. Formal education in technical communication is preferred. * A minimum of three years of hands-on expertise as a technical writer. Direct, relevant experience is essential. * A portfolio of technical writing samples that demonstrates your ability to create clear and effective documentation. We need to see your writing in action. **Employee Benefits Package** We offer a comprehensive benefits package designed to support your professional and personal well-being: * Competitive salary commensurate with experience. * Health, dental, and vision insurance. * Paid time off and holidays. * Professional development opportunities. * A collaborative and innovative work environment. **About Us** We are a Raleigh-based software firm committed to providing innovative solutions to our clients. We pride ourselves on our collaborative culture and our dedication to customer satisfaction. We’re seeking a Technical Writer who shares our passion for excellence and is eager to contribute to our continued success.Raleigh, NCOn-site or RemoteContractor or Full-Time$65,000 - $85,000 per yearTechnical & Content Marketingabout 1 month ago
- Due to an expansion of services, we're seeking a skilled Technical Content Specialist for a part-time, remote contractor position based in the Fort Worth area. If you have a passion for translating complex tech concepts into accessible documentation and enjoy the flexibility of a contract role, this could be your next professional opportunity. **The Core Assignment: Technical Documentation Refinement** Our mission involves producing highly understandable, actionable support resources. As a Technical Content Specialist, your principal mission is to assess our existing suite of support documentation, which encompasses user manuals, troubleshooting guides, and API references, identifying areas where comprehension and utility can be augmented. **Principal Activities & Deliverables** * Analyze existing documentation for accuracy, clarity, and completeness. * Restructure content for enhanced readability and ease of navigation. * Collaborate with engineering and product teams to capture precise technical specifications. * Generate updated or net-new content utilizing diverse mediums such as text, diagrams, and videos. * Employ SEO tactics to enhance the discoverability of documentation. **A Profile of Excellence** We anticipate that the right candidate will possess a blend of writing ability and technical acuity. Key traits we look for include: * Practical knowledge of technical documentation creation. Experience with creating user guides, API documentation, or troubleshooting content is highly desired. * Capability to promptly grasp technical ideas and convert them into simple language. * Proficiency with documentation tools like Confluence, ReadMe.io, or similar. * Superb communications abilities and collaboration spirit. * A background or relevant work experience related to the software development cycle **Academic Background** A Bachelor’s degree in a relevant field (technical communication, computer science, or engineering) is ideal but is outweighed by relevant industry exposure and practical mastery. **Contractual Terms & Benefits** This engagement is set as a part-time, remote contract position. Compensation is commensurate with ability, and a rate will be finalized during the hiring discussion. * Scheduling adaptability to synchronize with project milestones. * Scope to engage in different aspects of our technological services. * Possibility of expansion into subsequent assignments based upon demonstrated project successes. * Join an impactful company that strives to maintain the perfect blend of professionalism and innovation **Our Hiring Ideology** We believe that quality documentation is fundamental to the user experience and product performance. You will be directly involved in enabling users to realize the complete promise of our solutions. The atmosphere within our tech division encourages inventiveness, proactiveness, and a joint obligation to attaining exceptional documentation standards.Fort Worth, TXRemoteContractor, Part-time$45,000 - $60,000 per yearTechnical & Content Marketingabout 1 month ago
- We're seeking a skilled content strategist in Baltimore, MD, who can help us elevate our brand voice and expand our reach. Are you the type of individual who thrives on creating impactful narratives? If so, we need your content marketing expertise to tell the captivating stories that define our mission and resonate deeply with our audience. **Your Story Matters: Building the Narrative** This role is all about driving content strategy that resonates. Here, you'll be immersed in a dynamic environment where you can influence brand identity, engage with target audiences, and execute high-impact content strategies. **Key Responsibilities** * **Strategic Content Development**: Devise and execute effective content strategies tailored for diverse audiences. * **Editorial Planning**: Develop and manage a detailed editorial calendar that aligns with broader marketing goals. * **Cross-Functional Alignment**: Work closely with marketing, sales, and product teams to ensure consistent messaging and achieve synergy across departments. * **Performance Analytics**: Regularly analyze content performance, generating reports and refining strategies based on data insights. * **Voice & Tone Management**: Maintain a consistent and high-quality brand voice across all content channels. * **Audience Engagement**: Develop engaging content formats, including blog posts, whitepapers, case studies, social media updates, and email campaigns. * **Market Research**: Monitor industry trends and competitor activity to identify content opportunities. **Your Unique Skillset: What You Bring to the Table** We need someone whose skills align seamlessly with our requirements. Your experience will define your success: * **Demonstrable Professional History**: At least 5 years of related practical knowledge in content creation and strategy. * **Intellectual Foundation**: Bachelor's degree in marketing, communications, journalism, or a related area. * **Expert-Level Understanding**: Solid knowledge of SEO principles and digital marketing tactics. * **Versatility**: Comfort working across diverse content management systems and digital marketing tools. * **Project Management Expertise**: Exceptional time management skills with the ability to manage several projects at once. * **Strong Communication**: Superior writing, communication, and presentation skills. **Perks of Being Here** * **Comprehensive Healthcare**: Full health, dental, and vision insurance plans. * **Generous PTO**: Substantial vacation, sick leave, and company holidays. * **Professional Investment**: Tuition reimbursement programs for job-related educational pursuits. * **401(k) Matching**: Save smartly with our company's 401(k) matching program. * **Career Development**: Opportunities for ongoing training and career progression within the company. * **Flexible Work**: Blend remote and in-office options where feasible, with a culture designed for productivity and balance. We’re located in the vibrant heart of Baltimore and close to a ton of amazing restaurants and historical landmarks! Apply and see if this is the place for you.Baltimore, MDOn-site, RemoteFull-time, Contractor$75,000 - $95,000 yearlyContent Marketing, Copywritingabout 1 month ago
- Our rapidly growing digital presence requires dynamic content, and we need a sharp content marketer in Arlington, TX to spearhead the creation of engaging, informative, and persuasive content. This is a remote, contractor position perfect for someone passionate about building brand awareness and driving customer engagement through strategic content initiatives. **Your Role: Content Creation & Optimization** You will be responsible for developing and executing our content strategy, producing high-quality content across various formats – blog posts, articles, social media updates, email newsletters, and more. The focus is on establishing thought leadership and providing value to our target audience. *Content Strategy* - Conceptualize and implement content strategies aligned with marketing goals. - Conduct audience research to identify content needs and preferences. - Establish editorial calendars and workflows to ensure consistent content delivery. *Content Creation* - Craft engaging blog posts, articles, and thought leadership pieces. - Develop compelling social media updates and manage social media content calendar. - Produce email marketing campaigns and newsletters to nurture leads. *SEO Optimization* - Conduct keyword research and incorporate SEO best practices into content creation. - Optimize existing content for search engines to improve visibility and rankings. - Analyze content performance and make data-driven adjustments to strategy. *Collaboration* - Work with design, sales, and product teams to ensure consistent messaging. - Manage freelance writers and other content creators as needed. **Professional Background** *Content Marketing Expertise:* Several years in a content marketing role, building brands through written work, is very valuable. Demonstrated success in developing and executing content strategies that drive results will separate you from the other candidates. *Creative Content Chops:* Possession of exceptional writing, editing, and proofreading skills is key. A deep understanding of SEO principles and content optimization techniques is a must to get in the door. *Project Execution & Analytical Skills:* This position will be at its best for a professional demonstrating outstanding project management and organizational capabilities, as well as an analytical mindset, with the ability to track and measure content performance. **What’s In It for You** *Flexible Work:* The ability to work from anywhere means there will never be a rush hour. Make your hours to suit the demands of the role! *Creative Input:* In this role, you have direct influence on the company's voice. *Skill Enhancement:* Build your already great talents with this opportunity to hone the application of your marketing prowess. We believe in compensating fairly, promoting from within, and investing in our team's success. More than just a job, this is a chance to shape a growing company's voice and contribute to its future. If you have passion for content, a knack for storytelling, and a drive to make an impact, we encourage you to apply. The position is a contractor role and will offer between $35/hr and $45/hr depending on qualifications.Arlington, TXRemoteContractor$35-$45/hrContent Marketingabout 1 month ago
- Our team seeks a talented blog writer with a passion for creating engaging and informative content that resonates with a broad audience. If you're based near Nashville, TN, and want a hybrid arrangement with some days remote, this is an excellent opportunity. **The Opportunity:** We’re seeking someone ready to dive into diverse subject matter, adapt their writing style for varying audience levels, and ensure all content aligns seamlessly with our brand voice and style guidelines. **Key Deliverables:** * Conceptualize and draft engaging blog posts on a variety of industry-relevant topics. * Conduct comprehensive research to ensure accuracy and credibility of content. * Optimize each article for search engines, incorporating relevant keywords and metadata. * Collaborate closely with our marketing and editorial teams throughout the content creation process. * Adhere strictly to style guides, providing error-free drafts that require minimal editing. **Experience & Skills that Count:** * Proven history in crafting compelling blog posts and articles. * Outstanding writing, editing, and proofreading skills. The nuances of grammar and style should be natural for you. * Solid understanding of SEO best practices and keyword integration strategies. * The ability to thrive in a fast-paced, collaborative environment is crucial. * A knack for turning complex concepts into digestible, engaging content. **What sets you apart?** * Deep domain expertise in one of the fields that we cover (FinTech, SaaS, AI) * Established portfolio showing prior success in blog writing. * Hands-on experience working with content management systems (CMS) like WordPress or Contentful. * Innate understanding of diverse target audiences. * Experience in creating data-driven articles or thought-leadership content. **A Glimpse into Our Work Culture:** We foster an encouraging environment with possibilities for individual initiative and team collaboration. As a hybrid setup, we try to make collaboration days count! Team activities range from workshops and speaker series to fun social gatherings and charity events. **Compensation Highlights:** * Competitive wage based on qualifications and accomplishments. * Comprehensive benefits package, including medical, dental, and vision plans. * Generous paid time off policy. * Flexible working conditions in line with a hybrid framework. * Growth avenues via mentoring opportunities and advanced training courses.Nashville, TNHybridContractor, Full-time$45,000 - $65,000 per yearBlog Writingabout 1 month ago