We are seeking a skilled and dedicated technical writer to create comprehensive and user-friendly documentation for our groundbreaking AI-powered cybersecurity platform. In this remote, contractor-based role, you'll translate complex technical concepts into clear, concise, and accessible materials that empower our users to maximize the value of our product.
Document Crafting Duties
- Author detailed API documentation, including sample code and use cases.
- Produce engaging and intuitive user manuals for all platform features.
- Develop comprehensive troubleshooting guides to address common user challenges.
- Create clear and concise release notes for each software update.
- Maintain and update existing documentation to reflect product changes and enhancements.
- Collaborate with developers and product managers to gather technical information.
- Participate in documentation reviews and incorporate feedback.
- Design and implement a documentation style guide to ensure consistency across all materials.
- Contribute to the development of training materials for internal teams and external users.
- Utilize various media formats (e.g., text, images, videos) to enhance the learning experience.
Intellectual Requirements
- Proven track record in technical writing, with a portfolio of high-quality documentation samples.
- Deep understanding of software development lifecycles and documentation processes.
- Excellent communication and interpersonal abilities, with a talent for explaining complex topics simply.
- Solid grasp of API documentation principles and tools.
- Prior involvement in cybersecurity principles.
- Comfort in a remote working environment, as this is a fully remote contracting opportunity.
- Familiarity with documentation tools such as Confluence, Jekyll, or Read the Docs.
- Experience working in an Agile development environment.
- Knowledge of markup languages such as Markdown and reStructuredText.
- Capable of operating both independently and collaboratively within a team setting.
Advantages & Enticements
- Competitive hourly rate commensurate with experience.
- Flexible work schedule to accommodate your lifestyle.
- Opportunity to work on cutting-edge technology in a fast-growing industry.
- Collaborative and supportive team environment.
- Professional development opportunities to enhance your skills.
- Exposure to a variety of technical domains within the cybersecurity field.
- Chance to make a significant impact on the success of our platform through clear and effective documentation.
- Direct engagement with product development, shaping user guides to make things easier to comprehend.
- The satisfaction of knowing that you have produced something worthwhile that the average end-user will easily be able to grasp.
Our Dedication to You
Our cybersecurity firm is dedicated to protecting businesses and organizations from cyber threats. Our platform uses AI-powered technology to identify and neutralize sophisticated attacks in real-time. As a growing organization in Washington, DC, we place emphasis on producing robust security, as well as having a culture where you will be valued, challenged, and supported in your professional growth. Be on the cutting-edge of documentation creation in the field of online defenses. Let us work together to create an ever safer online ecosystem!