145 jobs found
- We're a leading provider of innovative technology solutions in the Atlanta metropolitan area, and we're looking for a talented freelance technical writer to join our growing team. Our clients across multiple sectors need clear, concise, and accurate documentation to leverage the power of our software. If you have a knack for transforming complex information into easy-to-understand content and a passion for technology, this remote freelance role in Atlanta, GA, could be your next professional opportunity. **The Assignment** In this role, your primary objective is to create high-quality documentation for our software products and services. This includes user manuals, API documentation, tutorials, and troubleshooting guides. You'll collaborate closely with our engineering, product management, and customer support teams to ensure that your content meets the needs of our users. *Document production* Developing comprehensive and user-friendly documentation for our software solutions, focusing on clarity and accessibility. *Information gathering* Collaborating with engineers and product managers to gather the technical data and details needed to accurately represent software functionality and implementation. *Formatting* Employing established formatting guidelines and style guides to maintain consistent document structure, appearance, and language across all output. *User Feedback Evaluation* Analysing feedback to identify areas where information delivery can be improved to enhance user knowledge transfer. Implementing corrections into further iterations of the documentation provided. **Professional Skillset** *Formal Learning* A bachelor's degree in technical communication, English, computer science, or a related field provides the required fundamental expertise for documentation creation and user understanding. *Industry history* A demonstrated career progression in technical writing, preferably with experience in the software or technology industry, is essential. *Proficiency* Exceptional ability to explain technical concepts clearly and concisely through written content. Expertise in authoring and documentation tools is very advantageous to improve formatting processes. *Soft Skills* High communicative abilities for stakeholder participation to collect details in areas where clarification is most beneficial. **Why Choose Us?** *Atlanta area appreciation*: We foster innovation through a commitment to Atlanta-centric tech projects and solutions. Take advantage of career development pathways while remaining at the hub of Georgia's innovation scene. *Remote Flexibility*: Work from your home office in the greater Atlanta region or anywhere else. With collaborative cloud capabilities and asynchronous support, you can work without the worries and stresses of office settings. *Competitive freelance rate*: We are prepared to offer an attractive hourly or project-based rate, corresponding with your experience and the assignment's scope, acknowledging your hard work and competence. **Next Steps** If you're a skilled technical writer with a dedication to clear and concise communication and a passion for working with cutting-edge technology in a freelance environment, we encourage you to apply. Please submit your resume, cover letter, and samples of your technical writing work. We're committed to making our technology available to the next generation of technology consumers in Atlanta, GA.Atlanta, GARemoteFreelance$35 - $55 per hourTechnical Writing, Content Marketing2 months ago
- We're looking for a versatile Technical Writer to join our growing team in Oklahoma City. This is not your average documentation role. We need someone who can translate highly complex technical jargon into easy-to-understand user guides, API documentation, and internal knowledge base articles. You'll be working closely with our software engineers, product managers, and customer support teams to ensure our users have the resources they need to succeed. The ideal candidate is detail-oriented, loves problem-solving, and thrives in a fast-paced environment. **Responsibilities:** * Develop and maintain comprehensive documentation for our software products, including user manuals, API references, and troubleshooting guides. * Collaborate with subject matter experts to gather technical information and translate it into clear, concise, and accurate content. * Write and edit various technical documents, such as release notes, installation guides, and white papers. * Maintain and improve the organization and structure of our existing documentation library. * Stay up-to-date on industry best practices and emerging trends in technical writing. * Participate in product design and development discussions to ensure documentation is created proactively. * Work with the customer support team to identify and address documentation gaps. * Create video tutorials and other multimedia content to enhance the user experience. * Conduct user research to understand documentation needs and preferences. * Ensure all documentation meets our quality standards and style guidelines. **Skills That Shine:** * A history in technical writing, ideally within the software industry. * Solid understanding of software development processes and methodologies. * Expertise with documentation tools, such as MadCap Flare, Confluence, and Git. * Superb communication and interpersonal skills. * Capability to work independently and collaboratively in a remote team setting. * Attention to detail and commitment to accuracy. * Capacity to quickly grasp technical concepts and explain them in a clear, concise manner. * Knowledge of API documentation standards (e.g., OpenAPI/Swagger). * Experience with creating video tutorials and multimedia content. * Familiarity with Agile development methodologies. **Benefits to Oklahoma City Employees:** We offer a hybrid work model, flexible hours, and a competitive compensation package. Additionally, we foster a culture of continuous learning and provide ample opportunities for professional development. Our office, located in the heart of Oklahoma City, is close to vibrant restaurants and cultural venues. Health, dental, and vision insurance are 100% covered. We match up to 6% on 401k contributions immediately and we supply employees with subscriptions to professional development and continuing education. The position can grow within our firm. We support ongoing personal and educational development. The PTO allowance is generous, and we give 12 observed holidays per year.Oklahoma City, OKRemote / On-siteContractor$60,000 - $80,000 per yearTechnical2 months ago
- Our team at Innovative Systems Integration (ISI), a leader in providing cutting-edge solutions for data infrastructure and optimization, seeks a meticulous and insightful Technical Writer in the dynamic heart of New York City. If you possess a knack for demystifying intricate information and translating it into clear, concise documentation, we invite you to explore this career-defining opportunity. As our Technical Writer, you will work within a collaborative environment where your aptitude for creating user-friendly guides, API documents, and software manuals is not just appreciated, but essential to our operational excellence. We need someone who appreciates the energy and tempo of the NYC technical scene and can leverage this knowledge to inform and elevate their writing. **Responsibilities:** * Develop and maintain comprehensive technical documentation, including user manuals, API documentation, and software release notes. * Collaborate with developers, engineers, and product managers to gain in-depth knowledge of our software and hardware products. * Translate complex technical concepts into easily understandable content for a variety of audiences, including end-users, developers, and internal teams. * Manage the technical documentation lifecycle, from initial concept to final publication. * Ensure all documentation adheres to established style guides and quality standards. * Contribute to the ongoing improvement of our documentation processes and tools. * Manage documentation projects from inception to completion. * Work alongside the training department to supplement training modules with documentation. **Preferred Background:** * Demonstrated aptitude for grasping complicated software systems * Excellent writing abilities and attention to detail. Ability to take ownership and improve existing documentation. * Proven ability to work both independently and collaboratively in a fast-paced environment. Startup experience a definite plus. * Comfortable in a remote position with robust communication platforms. * A portfolio that displays the ability to learn complex concepts quickly and simplify them for consumption by both technical and non-technical readers. * Proficiency with technical writing software and tools, such as MadCap Flare, Adobe FrameMaker, or similar. **The Edge You'll Gain:** * Competitive total rewards aligned to NYC industry standards * Remote work arrangements to accommodate the ever-changing environment. * Comprehensive health, dental, and vision insurance. * Generous paid time off and holidays. Invest your time in rest and renewal. * Professional development opportunities and tuition reimbursement. * A collaborative and inclusive work environment that values diversity and innovation. * Access to cutting-edge tools and technologies to support your work. * A company culture that promotes work-life balance and employee well-being. ISI promotes and commits to equal employment opportunity and prohibits any discrimination against any employee or applicant on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local laws.New York City, NYRemoteFull-time, Contractor$80,000 - $110,000 yearlyTechnical Documentation2 months ago
- Our company, a rapidly expanding technology firm based in the vibrant city of Miami, seeks a meticulous and insightful Technical Writer. With a robust increase in our user base and a commitment to providing clear, accessible documentation, we require a talented individual to transform complex software concepts into user-friendly guides and tutorials. As our new Technical Writer in Miami, your primary focus will involve crafting comprehensive documentation suites for our suite of SaaS products. You will collaborate directly with software developers, product managers, and user experience (UX) designers to ensure accuracy and clarity. This is an exciting opportunity to shape the user experience and help drive customer satisfaction through accessible technical communication. *Your day-to-day will include:* 1. *Documentation Creation:* Produce detailed user manuals, API documentation, installation guides, and troubleshooting resources. 2. *Content Updates:* Regularly update existing documentation to reflect changes in software functionality and user feedback. 3. *Collaboration:* Work closely with development teams to understand software functionalities and ensure technical accuracy. 4. *User Research:* Conduct user interviews and analyze feedback to improve documentation clarity and effectiveness. 5. *Style Guide Maintenance:* Adhere to and contribute to our internal style guide to maintain consistency across all documentation. 6. *Training Materials:* Develop and deliver training materials for internal teams and end-users. *Core requirements for this position include:* * A proven industry background in technical writing, ideally with a focus on SaaS or software products. * Mastery of technical writing principles, including information architecture and content structuring. * Proficiency in using documentation tools and platforms (e.g., Confluence, MadCap Flare, or similar). * A robust understanding of software development methodologies. * Excellent communication skills, with the ability to convey complex technical concepts to a diverse audience. * A collaborative spirit, with the ability to work effectively in a team environment. *Nice-to-haves:* * Experience in creating video tutorials and interactive documentation. * Familiarity with agile development methodologies. * Knowledge of localization best practices. *Benefits you'll enjoy:* * *Competitive Salary:* Attractive base pay commensurate with experience. * *Health & Wellness:* Comprehensive medical, dental, and vision coverage. * *Paid Time Off:* Generous vacation, sick leave, and holidays. * *Professional Development:* Opportunities for training and professional certifications. * *Remote Work Options:* Ability to work remotely, with occasional on-site meetings. * *Company Perks:* Team-building activities, company-sponsored lunches, and social events. At our company, we celebrate diversity and inclusivity. We are committed to providing an environment where every team member feels valued and supported. Our culture is centered around collaboration, continuous improvement, and customer satisfaction. Miami is not just our location; it's part of our identity, and we embrace the unique spirit of the city in our work and culture. The successful candidate will contribute to this positive atmosphere and play a vital role in enhancing our technical communications.Miami, FLRemote / HybridFull-time$70,000 - $90,000 yearlyTechnical Writing / Content Marketing2 months ago
- We are expanding our team and searching for a seasoned Technical Blogger to help us deliver clear, concise, and compelling documentation and articles for our SaaS product. This is a fantastic opportunity to leverage your technical acumen and writing prowess to educate and engage our user base in Sacramento, CA. **Crafting Technical Narratives** As a Technical Blogger, you will translate complex software functionalities into easily digestible content, including how-to guides, troubleshooting articles, and detailed product descriptions. Your mission is to bridge the gap between our software's capabilities and our users' understanding, empowering them to maximize their experience. **Key Responsibilities** * Develop and maintain a content calendar to ensure a steady stream of fresh, engaging blog posts. * Collaborate with the engineering and product teams to stay abreast of new features and updates. * Write clear, accurate, and engaging technical blog posts that cater to both novice and expert users. * Create supporting visuals (screenshots, diagrams, videos) to enhance understanding and engagement. * Optimize content for search engines (SEO) to improve visibility and attract organic traffic. * Monitor blog performance metrics and iterate on content strategy based on user feedback and analytics. * Participate in community forums and respond to user queries to establish thought leadership. **Your Expertise Profile** * Proven experience in technical writing or a related field. * Solid grasp of SaaS products and technology. * Excellent written and verbal communication skills. * Familiarity with SEO best practices and content management systems (CMS). * Ability to explain intricate technical concepts in a simple, engaging manner. * A portfolio showcasing your technical writing skills and versatility. **Added Pluses** * Understanding of coding languages and software development workflows is a huge plus. * Active participation in technical writing communities is desired. **Compensation & Perks** This contract role offers competitive pay and the freedom to work remotely. We value our contractors and provide opportunities for learning and growth. Enjoy a collaborative environment where your contributions are valued. **Our Investment in You** We believe in investing in our team members' ongoing expertise. Benefit from resources and support for attending conferences, professional development courses, and workshops. Stay ahead in the ever-evolving SaaS space. **Commitment to Teamwork** Become part of a collaborative atmosphere where your insights are welcomed and your growth is supported. We promote a culture of ongoing feedback, celebrating victories, and learning from obstacles. **Community Focus** We actively engage with Sacramento's tech ecosystem and encourage our contractors to participate in local tech gatherings, seminars, and professional associations. We are deeply committed to giving back to the communities where we operate. **Remote Flexibility** Enjoy the adaptability of remote work with this contract opportunity. Work efficiently from the comfort of your home office and create a schedule that fits your lifestyle. **How to Stand Out** In your application, provide examples of your most effective technical writing projects, explaining the difficulties you addressed and the effect your articles had. Tell us about your proficiency with SEO strategies and your talent for engaging diverse user groups.Sacramento, CARemoteContractor$35 - $55 per hourTechnical & Blog Writing2 months ago