145 jobs found
- Our growing New Orleans tech company seeks a seasoned technical scribe to bridge the gap between intricate software architecture and user comprehension. We aren't just documenting code; we're crafting user journeys. As our remote Technical Writer, you'll dissect complex functionalities and translate them into clear, concise, and accessible user guides, API documentation, and troubleshooting manuals. Imagine guiding a novice user through a labyrinthine system, making each turn intuitive and empowering. **Your Contributions:** * Collaborate with software engineers, product managers, and QA teams to grasp technical intricacies. * Design, develop, and maintain comprehensive technical documentation sets for our software products. * Transform dense technical specifications into easy-to-understand language suitable for varied audiences. * Orchestrate the production and updating of user manuals, online help systems, and training materials. * Conduct meticulous reviews of existing documentation, identifying areas for refinement and improvement. * Create and manage a centralized documentation repository, adhering to best practices for version control. * Contribute to the development of technical communication standards and style guides. * Develop sample code snippets and use case examples. * Craft FAQs and knowledge base articles to address common user inquiries. * Participate in agile sprint planning meetings, providing estimates for documentation tasks. **Essential Qualities:** You are a master of syntax, structure, and succinctness. The ideal candidate wields both a technical background (ideally in computer science or a related discipline) alongside potent storytelling prowess. You are innately driven to demystify jargon and champion a streamlined user experience. Bonus factors: proficiency in markup languages like Markdown or XML and familiarity with documentation tools such as Sphinx, or Git. **Benefits & Perks:** * Competitive salary aligned with experience. * Comprehensive healthcare package, including medical, dental, and vision. * Unlimited paid time off (PTO). * 401(k) with company matching. * Professional development budget to enrich your skillset. * Collaborative, flexible, remote-first workplace with a dynamic team. * Opportunity to make a substantial contribution to our software success and a lasting impact on our users. **Company Vibe:** Located in the vibrant city of New Orleans, our company cultivates a creative and collegial workspace, even in our remote setting. We embrace continuous growth, promote independent thought, and cherish the value of diverse viewpoints. Though geographically dispersed, we retain strong team bonds through routine online engagement and occasional in-person gatherings. Join us in demystifying technology, enhancing user contentment, and defining the parameters for superior technical conveyance. We value directness, an active approach, and above all, clear documentation that works as hard as our software does.New Orleans, LARemoteFull-time & Contractor$60,000 - $90,000 yearlyTechnical & Web Content20 days ago
- Our team needs a sharp technical blogger and content creator in Atlanta who can break down complicated tech topics for a non-technical audience. **The Mission** Our rapidly growing user base needs approachable, easily digestible explanations of our platform's capabilities and benefits. We are NOT looking for someone to just regurgitate product specs. We need someone who can translate those details into relatable, benefit-driven content that shows users exactly how our technology solves their problems. Think "explain it like I'm 5," but for software. **What You'll Do** * Craft 3-4 engaging, informative blog posts per week (600-800 words each) covering a variety of topics, including cloud computing, AI, data security, and industry trends. * Develop accompanying social media snippets to promote blog content and engage readers on LinkedIn, Twitter, and Facebook. * Produce short explainer videos or animated GIFs demonstrating key platform features and benefits. * Collaborate with our product and engineering teams to ensure accuracy and alignment of messaging. * Conduct keyword research and optimize all content for search engines (SEO best practices are critical). * Stay up-to-date on the latest technology trends and translate them into compelling content. **Practical Mastery & Requirements** * A portfolio showcasing your ability to write about technical topics for a general audience is a must. * Excellent written and verbal communication skills. * Solid understanding of SEO principles and content marketing strategies. * Proven ability to create engaging content across multiple formats (blog, social media, video). * A collaborative spirit and willingness to work closely with product and engineering teams. * A bachelor’s degree in journalism, communications, technical writing, or a related field. * Bonus points for experience in the cloud computing or SaaS industry. **Studio Culture & Perks** This is a freelance or contractor position with flexible hours. We are open to fully remote work, hybrid arrangements, or even someone who prefers to work from our office in midtown Atlanta. We offer competitive rates, opportunities for advancement, and the chance to make a real impact on a fast-growing company. Plus, free coffee and snacks! Our benefits focus on supporting your artistic journey. We believe that empowered contractors deliver their best work. Enjoy a flexible schedule that respects your creative flow. Get priority access to new technologies. And access professional development resources so that you constantly sharpen your writing and communications skill set.Atlanta, GARemote or HybridContractor, Freelance$45,000 - $65,000 per yearBlog Writing, Technical Writing24 days ago
- Seeking a seasoned technical writer in Boston to bridge the gap between complex technology and user understanding. As our Technical Content Specialist, you will transform intricate software functionalities into accessible, user-friendly documentation, API references, and engaging tutorials. Your Core Responsibilities: * Craft clear, concise documentation: Translate sophisticated software features into easy-to-understand user manuals, guides, and release notes. * Develop API documentation: Create detailed API documentation, SDK guides, and code samples to empower developers. This includes explaining authentication, methods, parameters, and error handling. * Produce tutorials: Develop engaging tutorials that guide users through common tasks and complex workflows using our software products. * Collaborate with engineers: Work closely with software developers, product managers, and QA engineers to gather information and ensure accuracy. * Maintain documentation: Keep existing documentation updated and accurate by incorporating updates, addressing user feedback, and revising content as needed. * Optimize content: Employ SEO best practices to enhance the visibility and searchability of our technical documentation. * Conduct user research: Analyze user feedback and usage data to pinpoint areas for improvement and create documentation that meets their needs. * Contribute to style guides: Assist in refining and enforcing our technical writing style guide to maintain consistency and quality across all documentation. * Participate in content planning: Collaborate with stakeholders to plan and prioritize documentation projects based on product roadmaps and user requirements. What You'll Bring to the Table: * Background in computer science, engineering, or a related technical field. * Practical mastery of technical writing, with a portfolio displaying your expertise in documenting software, APIs, or hardware. * Proficiency with documentation tools such as Sphinx, Doxygen, or similar. * Capacity to decipher and describe intricate technical concepts accurately. * Understanding of Markdown, reStructuredText, or similar markup languages. * Skill in producing diagrams, charts, and other visuals to enhance documentation. * Strong analytical skills to dissect user feedback and data, enhancing content relevance. * Detail-oriented to ensure impeccable documentation. * Effective communicator, bridging developers and end users seamlessly. The Perks: * Hybrid working model: Option for remote days each week * Health benefits: Coverage for dental, health, and vision * Professional growth: Sponsorships for professional workshops * Personal development: Courses for improving well-being * Team building: Regular team lunches at local spots, plus social events after work * Conveniently located: Right next to South Station in Downtown Boston, close to major highways Our Culture: Located in the heart of Boston, our engineering group fosters collaboration, innovation, and a commitment to user satisfaction. We recognize the pivotal role that documentation plays in enabling our users, and we prioritize technical writing in our product development efforts. Joining our ranks will grant you abundant opportunities for professional development, exposure to cutting-edge technology, and participation in an upbeat team environment.Boston, MAOn-site/RemoteFreelance/Contractor$70,000 - $90,000 per yearTechnical25 days ago
- We are on the lookout for a proficient technical ghostwriter to help develop our growing suite of white papers and eBooks. In this contractor role, you'll primarily be focused on producing clear and concise documentation targeted to IT managers and technology decision-makers. **Delivering Technical Content that Captures Attention** In this role, you'll collaborate closely with subject matter authorities, turning sophisticated concepts into easily understandable narratives. Our goal is to develop thought-provoking content that captivates our audience and highlights our expertise. This means delving deep into complex technologies, gathering information from diverse sources, and crafting engaging pieces that educate and inform. **Critical Responsibilities** * **Thorough Research**: Diving into the technical depths of the topic. Ensuring accuracy and completeness. * **Original Writing**: Producing high-quality, unique, and engaging articles for a broad readership. Bypassing fluff to hone in on meaningful content. * **SEO optimization**: Ensuring pieces are readily accessible via popular search engines. * **Adherence to Guidelines**: Adapting writing style to accommodate varying audiences and media platforms. **Core Proficiencies We Seek** * A robust professional journey writing technical documents and content. * An intellectual foundation in Computer Science, IT, or related technical domains. * Practical mastery of diverse writing methods. * Familiarity working with tight deadlines and agile production schedules. * Openness to revising work based on direction, edits and feedback. **Qualities that Set You Apart** * Experience in documenting Cloud technologies. * Prior field experience as a network or systems administrator. * Strong communication capabilities to relay complex technical topics simply and succinctly. **Compensation & Benefits** As a contractor, you will receive competitive pay based on deliverable and complexity, commensurate with experience and level of technical domain proficiency. Flexible working hours based on project deadlines. Reimbursement for subscriptions for access to resources needed for project completion. Potential for long-term engagement with new projects that come online. Opportunity to expand your portfolio writing on topics that influence the technological landscapes of tomorrow. Be part of a team dedicated to promoting creativity, collaboration, and professional advancement. As we grow, we know the importance of maintaining a creative, collaborative environment. Be a valued part of a forward-thinking company that believes its people are the key to its ongoing achievements. We are committed to giving you the right conditions, tools, and atmosphere to realize your full creative and professional potential while offering you attractive, carefully structured financial support.Santa Ana, CAOn-site, RemoteContractor$40 - $65 per hourGhostwriting, Technical25 days ago
- Our growing firm needs a contract Technical Writer in Winston-Salem, NC, to refine our existing documentation and create new materials as we roll out a series of crucial software updates. **What You'll Accomplish** * Overhaul existing software documentation for clarity, conciseness, and accuracy, targeting a wide range of user skill levels. * Develop entirely new documentation for our forthcoming API releases. Your experience in detailing API functionalities will be vital. * Compose user guides, training materials, and FAQs to enhance the user experience and lessen support ticket volume. * Collaborate closely with our engineering, product, and customer support teams to gather essential information and ensure all technical nuances are accurately captured. Communication is key! * Maintain an active repository of all documents, following our pre-established version control system. * Evaluate and incorporate user feedback into documentation improvements. Direct engagement and iteration are welcomed. * Maintain expert knowledge of all company software and associated workflows. * Potentially assist in the creation of training videos or interactive tutorials to enrich our learning center resources. **Your Skills that Shine** * A demonstrated history of crafting impactful and accessible technical documentation. Bonus points if you've worked on SaaS products. * Excellent command of the English language with superior writing and editorial capabilities. * Fluency in various documentation tools and formats (e.g., Markdown, HTML, PDF). Familiarity with Git is a plus. * Ability to thrive in a completely remote working arrangement while meeting all deadlines. * Self-motivation, coupled with an eagle eye for detail. * A passion for deciphering complex systems and explaining them simply. * Adaptability; projects and priorities can shift rapidly depending on project needs. * Knowledge of SEO best practices. **The Tech Side: Bonus Skills to Possess** * Deep familiarity with documenting APIs. Your mastery of related principles is invaluable. * Hands-on with documentation generation tools like Sphinx or Jekyll. * Understanding of software development lifecycles (SDLC). **A Bit About Us** We are a dynamic technology solutions provider dedicated to delivering streamlined project management workflows. Located in Winston-Salem, NC, and fully remote, we prioritize a collaborative, supportive culture. At [Company Name], we believe in fostering professional growth while honoring work-life equilibrium. Although this is a remote, contractor position, there could be potential opportunity to move to a Full-Time role in the future. **What We Offer** * A flexible and 100% remote work environment. * Contract-based rate commensurate with experience. * Opportunities for long-term collaboration. * A positive, team-centered approach focused on empowerment. * Project autonomy allowing you to take command of your role and work with confidence. * Growth potential as we continue to scale.Winston-Salem, NCRemoteContractor / Full-time$60,000 - $75,000Technical & Web Content28 days ago