242 jobs found
- We're a burgeoning software company situated in the heart of Pittsburgh's tech corridor, and we are actively seeking a proficient Technical Writer to join our ranks. Our mission is to simplify intricate technological processes through lucid and comprehensive documentation. If you possess a knack for transforming complex concepts into easily digestible content, and you thrive in a fast-paced, hybrid work setting, this could be your next career pivot. **Your Impact:** * Crafting and maintaining comprehensive documentation for our suite of software products, ensuring accuracy and user-friendliness. * Collaborating closely with our software development, product management, and quality assurance teams to understand product functionalities and translate them into clear, concise instructions. * Creating tutorials, user manuals, API documentation, and troubleshooting guides that empower our users to maximize the potential of our software. * Participating in the software development lifecycle, offering valuable insights and feedback on documentation requirements and usability. * Maintaining a documentation repository, ensuring it's well-organized, up-to-date, and easily accessible to both internal and external users. * Contributing to the development of documentation standards, style guides, and best practices to ensure consistency and quality across all technical communication. * Evaluating and incorporating user feedback to continuously improve documentation and enhance the user experience. * Creating release notes that accurately reflect changes made to software, new features added, and known issues. These notes should be suitable for varying audiences, from technical professionals to end-users. * Assisting customer support with advanced technical assistance by delivering in-depth technical details needed for advanced issue resolution. **Skills That Shine:** * A background steeped in technical writing, ideally in the software or technology industry. A portfolio demonstrating the ability to transform technical content to user-friendly format is vital. * Unrivaled prowess in communicating complex information simply, concisely, and with impeccable clarity. * Working knowledge of documentation tools, style guides, and content management systems. This might include but is not limited to tools such as MadCap Flare, Confluence, and Git. * A degree focusing on a technology specialization, for example, Computer Science. The equivalent in professional practical hands-on skills will be also considered. * Exceptional analytical and problem-solving skills, coupled with a thirst for continuous learning and professional growth. * Solid skills in collaborating in team environments, being open minded to comments, criticisms, and new ideas. **The Perks:** * Competitive salary package and comprehensive benefits, including health, dental, and vision coverage. * Generous paid time off policy and paid holidays, allowing you to recharge and maintain a healthy work-life balance. * Hybrid work model, offering flexibility and the opportunity to work from both our Pittsburgh office and your home. * A dynamic and collaborative work environment where your contributions are valued and recognized. * Professional development opportunities to expand your skills and advance your career within our growing organization. Our focus is on personal development that empowers employees to deliver excellent work consistently. **Our Pledge to You:** We are deeply invested in building a diverse and inclusive workforce where everyone feels welcome and valued. We celebrate individual differences and actively seek to create an environment where everyone can thrive. To this end, we focus our training and activities on employee empowerment that translates into increased production and engagement, delivering benefits that exceed the norm in today's economic reality.Pittsburgh, PAHybrid or On-siteFreelance or Full-time$65,000 - $85,000 per yearTechnical Writing & Web Contentabout 2 months ago
- As technology continues to evolve, the need for clear, concise, and accurate documentation becomes ever more critical. Our team is seeking a meticulous and driven Technical Writer to craft comprehensive documentation, guides, and tutorials for our cutting-edge software solutions in Anchorage, AK. Your work will directly impact our users' ability to seamlessly integrate and utilize our products, boosting customer satisfaction and enhancing our market position. **Essential Responsibilities:** * Develop and maintain user manuals, API documentation, and troubleshooting guides. * Collaborate closely with software engineers, product managers, and customer support teams to gather necessary information. * Create and update technical diagrams, flowcharts, and visual aids to support written documentation. * Ensure all documentation is consistent with company style guidelines and branding. * Participate in software testing to identify usability issues and documentation needs. * Translate complex technical concepts into easy-to-understand language for a diverse audience. * Maintain a centralized repository for all technical documentation. * Solicit and incorporate feedback from users and internal stakeholders to improve documentation quality. **Skills That Make an Impact:** * A background in computer science, engineering, or a related technical field. * Proven mastery in technical writing, with a portfolio demonstrating ability to produce high-quality documentation. * Expert-level experience with documentation tools such as Confluence, MadCap Flare, or similar. * Strong understanding of software development lifecycles and agile methodologies. * Exceptional attention to detail and commitment to accuracy. * Excellent communication and interpersonal skills for effective collaboration. * Capability to quickly learn and adapt to new technologies. * Experience creating documentation for APIs and cloud-based services is a major plus. * Familiarity with SEO best practices to improve content discoverability. **Perks of Working Here:** * Competitive salary and benefits package, including comprehensive health insurance and paid time off. * Flexible work arrangements, including remote work options, demonstrating value for work-life balance. * Opportunities for professional growth and development through training and mentorship programs. * A collaborative and supportive team environment that encourages innovation. * Access to cutting-edge technology and tools to enhance productivity. * The chance to make a significant impact on our products and user experience. * Regular team-building activities and social events to foster camaraderie. * Employee recognition programs that celebrate outstanding contributions. We believe that our employees are the core of our success, and as such are committed to creating a dynamic workplace where people can make a real difference. If you're enthusiastic about making technology understandable to a broader audience, then this is the place for you. Leverage your expertise by ensuring our clients know exactly how to put our offerings to best use, which ultimately results in both client and company success. Our expanding Alaskan division has an opening for someone with the skill set, motivation, and interest to ensure proper use of our products across multiple industries, including arctic shipping, construction, and more.Anchorage, AKRemoteFull-Time$70,000 - $90,000 per yearTechnical Writingabout 2 months ago
- We are seeking a meticulous and resourceful Technical Writer to enhance our documentation suite, serving both internal teams and external users in the Durham, NC area and remotely. As our technical communicator, you will translate complex technical information into clear, concise, and user-friendly content. **Key Responsibilities** * Produce comprehensive documentation for software products, APIs, and internal tools. * Collaborate closely with engineers, product managers, and support staff to understand product details. * Maintain and update existing documentation to reflect product enhancements and corrections. * Create tutorials, user guides, and FAQs to aid end-users in navigating our products. * Ensure all documentation adheres to style guides and industry standards. * Design documentation layouts for optimal user experience. * Manage and organize the document repository. * Edit and proofread content created by other team members. * Analyze documentation effectiveness and solicit user feedback for continuous improvement. * Participate in product development meetings to provide input on document requirements. **Capabilities Needed** * An academic background demonstrating a command of technical subject matter and clear writing skills. * Proven career path with a history of creating and managing technical documentation. * Mastery of documentation tools, such as Confluence, Markdown, and Git. * Familiarity with software development methodologies (Agile, Scrum). * Outstanding writing, editing, and proofreading prowess. * Exceptional aptitude for synthesizing and simplifying intricate technical concepts. * Ability to work independently and collaboratively within a cross-functional environment. * Sharp awareness to detail. * Excellent communication abilities. * A continuous learning aptitude and penchant for technological literacy. **Rewards for Contributing** Our benefits package reflects our commitment to your well-being. We furnish comprehensive health coverage (medical, dental, vision), paid time off, and retirement plans. Additionally, we support professional growth through ongoing learning, access to industry conferences, and clear career trajectory pathways within a stable environment. But moreover, the real gain comes in terms of impact. We value innovation and are committed to empowering employees with autonomy and creative expression, making meaningful differences in our area of expertise, thus building a professional reputation to be extremely proud of. **Corporate Citizenship** We're a technology company driven by our environmental pledge and dedicated to revolutionizing how businesses operate responsibly. Our team, set amidst the dynamic backdrop of Durham, NC, boasts exceptional talent in renewable energy, sustainability and cloud-computing solutions. Join us as we continue to scale.Durham, NCRemoteFull-time and Part-time$60,000 - $80,000 per yearTechnical and Content Marketing2 months ago
- We're a growing software company seeking a meticulous Technical Documentation Specialist to enhance our user experience through comprehensive and accurate product guides. As our new Technical Documentation Specialist in Orlando, FL, you'll play a crucial role in bridging the gap between complex software functionalities and our users' understanding. This role requires a passion for technology, excellent communication proficiency, and an ability to transform intricate technical details into easily digestible information. **Key Responsibilities** * Develop and maintain comprehensive documentation for our suite of software products, ensuring clarity and accuracy. * Collaborate closely with product managers, software engineers, and customer support teams to gather insights and understand user needs. * Create and update user manuals, API documentation, troubleshooting guides, and other technical resources. * Manage the entire documentation lifecycle, from planning and creation to review and publication. * Incorporate user feedback and insights to continually improve the quality and usefulness of our documentation. * Maintain style guidelines and documentation standards, ensuring consistency across all resources. * Explore and implement innovative approaches to technical documentation, leveraging tools and technologies to enhance the user experience. * Champion the importance of documentation within the organization, promoting best practices and standards. **Skills That Shine** * A foundation in technical communication, with a knack for explaining complicated software functionality. * Practical mastery of documentation tools, such as MadCap Flare, Confluence, or similar platforms. * A proven capacity to work independently and manage multiple documentation projects simultaneously. * Familiarity with software development methodologies, including Agile and Waterfall. * A deep understanding of information architecture and content management principles. * Knowledge of localization practices and considerations for international audiences. **Academic Credentials** * A bachelor's degree in technical writing, computer science, or a related field. Equivalent professional experience is also considered. **Compensation and Perks** We are proud to offer a range of benefits: * Competitive salary, with opportunities for bonuses based on performance. * Comprehensive health, dental, and vision insurance coverage. * Generous paid time off, including vacation, sick leave, and holidays. * Professional advancement programs, including conferences, workshops, and online courses. * A modern, remote-friendly office environment that promotes work-life balance. * Collaborative and supportive team culture that emphasizes continuous development. **Our Commitment to You** Our dedication to developing outstanding products is reflected in our approach to employee success. Your professional growth is a crucial aspect, so we help all of our employees build towards success in ways that help them professionally and personally.Orlando, FLRemoteFull-time$65,000 - $85,000 per yearTechnical & Content Marketing2 months ago
- As a dynamic and rapidly expanding tech firm nestled in the heart of New York City's bustling financial district, we are currently on the lookout for a diligent and detail-oriented Technical Writer. This isn't just any technical writing position; it's an opportunity to shape the very foundation of our user experience and play a pivotal role in ensuring our sophisticated software solutions are accessible to users of all technical backgrounds. **Your Impact:** * **Documentation Development:** You will be the linchpin in crafting clear, concise, and comprehensive documentation, including user manuals, API documentation, and troubleshooting guides. Your writings will ensure our customers can independently and effectively use our products. * **Content Strategy:** Collaborate closely with our product development teams to pinpoint documentation requirements early in the software development lifecycle. This collaboration ensures that documentation is an integral part of our product launch, not an afterthought. * **Audience-Centric Writing:** Transform complex technical details into digestible, easy-to-understand content for varied audiences—from seasoned developers to end-users. * **Quality Assurance:** Rigorously review and update existing documentation to maintain accuracy and relevance. Staying ahead of the curve in our fast-paced development environment is key. * **Innovation & Efficiency:** Leverage cutting-edge tools and techniques to continuously improve our documentation processes and output quality. We want someone who is always looking for a better way. **Essential Qualifications:** * A bachelor's degree in English, Technical Writing, Computer Science, or a related field—a sturdy scholastic base is critical. * A proven background of at least three years in technical writing, particularly in a software or technology-centric setting. We need hands-on expertise, not just theory. * Exceptional command of the English language, accompanied by first-rate writing, editing, and proofreading prowess. * Proficiency in documentation tools and platforms, such as Confluence, Gitbook, or similar systems. Knowledge of industry-standard methodologies is a must. * Strong technical acumen with the knack for understanding intricate software concepts and translating them effectively for different user groups. * Excellent collaborative skills with the ability to work hand-in-glove with developers, product managers, and support staff. **What Sets You Apart:** * Certifications in technical communication or related areas—a sign of your commitment to professional development. * Familiarity with API documentation standards and tools like Swagger or Postman. * Prior exposure to working within an Agile/Scrum development framework. * Experience creating video tutorials or other multimedia content that enhances user understanding. **Rewards & Advantages:** * Competitive remuneration package that fairly rewards your abilities. * Comprehensive healthcare benefits, because we believe in holistic employee well-being. * Generous PTO policy, allowing you to recharge and maintain work-life equilibrium. * Prospects for professional growth within a stimulating and dynamic company setting. * A convenient workspace in the heart of NYC, near major transit routes. * The opportunity to truly impact a forward-thinking technology organization. **Join Our Team:** If you’re a meticulous Technical Writer eager to contribute your abilities to a burgeoning tech company, we encourage you to submit your application and a portfolio showcasing your technical writing works. Let’s build a future where technology is understood and loved by everyone, with your words leading the way. Seize this opportunity in New York City—we await your application!New York City, NYRemoteFull-time$70,000 - $90,000 per yearTechnical & Business Writing2 months ago