151 jobs found
- Our engineering division seeks a diligent technical writer to bridge the gap between complex code and user understanding. We need a professional capable of articulating technical specifications into clear, concise documentation for diverse audiences. As a pivotal part of our development cycle, you will collaborate directly with engineers, product managers, and support teams. **Core Responsibilities Include:** * **Documenting Application Programming Interfaces (APIs):** Translating intricate code structures and functionalities into comprehensible guides and references, empowering developers to effectively integrate with our products. * **Crafting User Manuals and Tutorials:** Developing comprehensive user guides and interactive tutorials to ensure end-users can proficiently navigate and utilize our systems. These guides must cater to users with varying levels of technical expertise. * **Creating Internal Knowledge Base Articles:** Establishing a comprehensive internal documentation library. Collaborate with subject matter authorities (SMEs) to curate data, resolve known issues, and provide in-depth system walkthroughs. * **Editing & Improving Current Materials:** Evaluate, edit, and revise existing documentation and technical resources. Work to update the materials so that documentation accurately reflect current system behaviors. * **Collaborate to Define Documentation Standards:** Propose style guides and workflows, driving consistency and organization in all documentation deliverables. **Required Professional Attributes:** * A background in Computer Science, Technical Writing, or related discipline providing an appropriate base for understanding technical processes. * Proven experience writing API documentation, user guides, and internal knowledge base articles (3+ years). * Ability to read, interpret, and produce code examples (such as JavaScript, Python, or C++). * Familiarity with markup languages (e.g., Markdown, HTML) and documentation generation tools (e.g., Sphinx, JSDoc). * Ability to function cohesively with developers, product managers, and other teams within a fast-paced and dynamic technological setting. **The Culture & Opportunity:** We are invested in our employee community and pride ourselves on internal development opportunities. In St. Paul, we nurture a positive and inclusive workplace. Benefit options feature: comprehensive health coverage, vision/dental plans, matching 401K offerings, generous paid time-off programs (vacation & parental leave), wellness resources and tuition reimbursement for continuing education. If simplifying sophisticated concepts excites you, and you thrive in an innovation-driven atmosphere, we invite you to apply.St. Paul, MNOn-siteFull-time$75,000 - $95,000 yearlyTechnical Writing & Content25 days ago
- We're a leading provider of innovative technology solutions in the Atlanta metropolitan area, and we're looking for a talented freelance technical writer to join our growing team. Our clients across multiple sectors need clear, concise, and accurate documentation to leverage the power of our software. If you have a knack for transforming complex information into easy-to-understand content and a passion for technology, this remote freelance role in Atlanta, GA, could be your next professional opportunity. **The Assignment** In this role, your primary objective is to create high-quality documentation for our software products and services. This includes user manuals, API documentation, tutorials, and troubleshooting guides. You'll collaborate closely with our engineering, product management, and customer support teams to ensure that your content meets the needs of our users. *Document production* Developing comprehensive and user-friendly documentation for our software solutions, focusing on clarity and accessibility. *Information gathering* Collaborating with engineers and product managers to gather the technical data and details needed to accurately represent software functionality and implementation. *Formatting* Employing established formatting guidelines and style guides to maintain consistent document structure, appearance, and language across all output. *User Feedback Evaluation* Analysing feedback to identify areas where information delivery can be improved to enhance user knowledge transfer. Implementing corrections into further iterations of the documentation provided. **Professional Skillset** *Formal Learning* A bachelor's degree in technical communication, English, computer science, or a related field provides the required fundamental expertise for documentation creation and user understanding. *Industry history* A demonstrated career progression in technical writing, preferably with experience in the software or technology industry, is essential. *Proficiency* Exceptional ability to explain technical concepts clearly and concisely through written content. Expertise in authoring and documentation tools is very advantageous to improve formatting processes. *Soft Skills* High communicative abilities for stakeholder participation to collect details in areas where clarification is most beneficial. **Why Choose Us?** *Atlanta area appreciation*: We foster innovation through a commitment to Atlanta-centric tech projects and solutions. Take advantage of career development pathways while remaining at the hub of Georgia's innovation scene. *Remote Flexibility*: Work from your home office in the greater Atlanta region or anywhere else. With collaborative cloud capabilities and asynchronous support, you can work without the worries and stresses of office settings. *Competitive freelance rate*: We are prepared to offer an attractive hourly or project-based rate, corresponding with your experience and the assignment's scope, acknowledging your hard work and competence. **Next Steps** If you're a skilled technical writer with a dedication to clear and concise communication and a passion for working with cutting-edge technology in a freelance environment, we encourage you to apply. Please submit your resume, cover letter, and samples of your technical writing work. We're committed to making our technology available to the next generation of technology consumers in Atlanta, GA.Atlanta, GARemoteFreelance$35 - $55 per hourTechnical Writing, Content Marketing25 days ago
- Evolving systems demand crystal-clear communication. We seek a freelance technical writer in Durham, NC, to bridge the gap between code and comprehension. As our technical communications specialist, you will craft documentation that transforms complexity into accessibility, working in a hybrid environment to stay connected to the team while enjoying flexible working arrangements. **Responsibilities Include** * Creating concise user guides and manuals for our cloud-based applications * Collaborating with developers and product managers to gather accurate technical details * Developing and maintaining API documentation to support external integrations * Writing clear and effective release notes to inform users of new features and changes * Producing tutorial videos and knowledge base articles for self-service support * Ensuring all documentation adheres to established style guides and branding standards * Participating in peer reviews to improve the quality and consistency of documentation * Updating existing documentation to reflect software updates and enhancements * Contributing to the overall content strategy for technical communication **Desired Skills and Experience** * A proven background in technical writing, preferably within a SaaS environment * Exceptional written and verbal communication skills * Experience using documentation tools such as Confluence, DITA, or Markdown * Familiarity with software development processes and agile methodologies * Strong understanding of information architecture and content organization principles * Ability to work independently and manage multiple projects simultaneously * A proactive approach to identifying documentation needs and solving problems * Bachelor's degree in technical communication, English, or a related field * Portfolio demonstrating the ability to simplify complex topics for diverse audiences * Familiarity with version control systems like Git **The Perks of Freelancing with Us** * Competitive hourly rate with flexible payment options * Opportunities to expand your skillset and work on diverse projects * Collaborative work environment with experienced professionals * Autonomy to manage your own schedule and workload * Access to internal training and professional development resources * Remote work options with occasional on-site meetings in Durham * Exposure to cutting-edge technologies and industry best practices * A chance to make a real impact on our products and user experience * Supportive team culture that values creativity and innovation Our hybrid model provides the best of both worlds – the focused environment of working from home alongside valuable in-person collaboration in the Durham, NC, area. If you possess an innate ability to dissect intricate concepts and explain them simply, we want to hear from you! Your words can empower our users and drive adoption of our innovative solutions.Durham, NCHybridFreelance, Part-time$35 - $55 per hourTechnical Writing25 days ago
- We're looking for a versatile Technical Writer to join our growing team in Oklahoma City. This is not your average documentation role. We need someone who can translate highly complex technical jargon into easy-to-understand user guides, API documentation, and internal knowledge base articles. You'll be working closely with our software engineers, product managers, and customer support teams to ensure our users have the resources they need to succeed. The ideal candidate is detail-oriented, loves problem-solving, and thrives in a fast-paced environment. **Responsibilities:** * Develop and maintain comprehensive documentation for our software products, including user manuals, API references, and troubleshooting guides. * Collaborate with subject matter experts to gather technical information and translate it into clear, concise, and accurate content. * Write and edit various technical documents, such as release notes, installation guides, and white papers. * Maintain and improve the organization and structure of our existing documentation library. * Stay up-to-date on industry best practices and emerging trends in technical writing. * Participate in product design and development discussions to ensure documentation is created proactively. * Work with the customer support team to identify and address documentation gaps. * Create video tutorials and other multimedia content to enhance the user experience. * Conduct user research to understand documentation needs and preferences. * Ensure all documentation meets our quality standards and style guidelines. **Skills That Shine:** * A history in technical writing, ideally within the software industry. * Solid understanding of software development processes and methodologies. * Expertise with documentation tools, such as MadCap Flare, Confluence, and Git. * Superb communication and interpersonal skills. * Capability to work independently and collaboratively in a remote team setting. * Attention to detail and commitment to accuracy. * Capacity to quickly grasp technical concepts and explain them in a clear, concise manner. * Knowledge of API documentation standards (e.g., OpenAPI/Swagger). * Experience with creating video tutorials and multimedia content. * Familiarity with Agile development methodologies. **Benefits to Oklahoma City Employees:** We offer a hybrid work model, flexible hours, and a competitive compensation package. Additionally, we foster a culture of continuous learning and provide ample opportunities for professional development. Our office, located in the heart of Oklahoma City, is close to vibrant restaurants and cultural venues. Health, dental, and vision insurance are 100% covered. We match up to 6% on 401k contributions immediately and we supply employees with subscriptions to professional development and continuing education. The position can grow within our firm. We support ongoing personal and educational development. The PTO allowance is generous, and we give 12 observed holidays per year.Oklahoma City, OKRemote / On-siteContractor$60,000 - $80,000 per yearTechnical25 days ago
- Our team at Innovative Systems Integration (ISI), a leader in providing cutting-edge solutions for data infrastructure and optimization, seeks a meticulous and insightful Technical Writer in the dynamic heart of New York City. If you possess a knack for demystifying intricate information and translating it into clear, concise documentation, we invite you to explore this career-defining opportunity. As our Technical Writer, you will work within a collaborative environment where your aptitude for creating user-friendly guides, API documents, and software manuals is not just appreciated, but essential to our operational excellence. We need someone who appreciates the energy and tempo of the NYC technical scene and can leverage this knowledge to inform and elevate their writing. **Responsibilities:** * Develop and maintain comprehensive technical documentation, including user manuals, API documentation, and software release notes. * Collaborate with developers, engineers, and product managers to gain in-depth knowledge of our software and hardware products. * Translate complex technical concepts into easily understandable content for a variety of audiences, including end-users, developers, and internal teams. * Manage the technical documentation lifecycle, from initial concept to final publication. * Ensure all documentation adheres to established style guides and quality standards. * Contribute to the ongoing improvement of our documentation processes and tools. * Manage documentation projects from inception to completion. * Work alongside the training department to supplement training modules with documentation. **Preferred Background:** * Demonstrated aptitude for grasping complicated software systems * Excellent writing abilities and attention to detail. Ability to take ownership and improve existing documentation. * Proven ability to work both independently and collaboratively in a fast-paced environment. Startup experience a definite plus. * Comfortable in a remote position with robust communication platforms. * A portfolio that displays the ability to learn complex concepts quickly and simplify them for consumption by both technical and non-technical readers. * Proficiency with technical writing software and tools, such as MadCap Flare, Adobe FrameMaker, or similar. **The Edge You'll Gain:** * Competitive total rewards aligned to NYC industry standards * Remote work arrangements to accommodate the ever-changing environment. * Comprehensive health, dental, and vision insurance. * Generous paid time off and holidays. Invest your time in rest and renewal. * Professional development opportunities and tuition reimbursement. * A collaborative and inclusive work environment that values diversity and innovation. * Access to cutting-edge tools and technologies to support your work. * A company culture that promotes work-life balance and employee well-being. ISI promotes and commits to equal employment opportunity and prohibits any discrimination against any employee or applicant on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local laws.New York City, NYRemoteFull-time, Contractor$80,000 - $110,000 yearlyTechnical Documentation25 days ago