168 jobs found
- Our software documentation team needs a detail-oriented technical content writer to produce clear and concise documentation for our suite of applications. If you possess a knack for translating technical concepts into easily digestible user guides, API references, and troubleshooting articles, we want to hear from you. This position is remote, based in Memphis, TN. You will collaborate closely with our product managers, software developers, and support engineers to ensure accuracy and completeness. **Document Development Responsibilities** * Authoring comprehensive user manuals and API documentation. * Creating tutorial videos and knowledge base articles. * Maintaining and updating existing documentation to reflect product changes. * Gathering information from developers and product managers. * Formatting and publishing documentation to our online knowledge base. * Participating in the documentation review process. * Developing internal documentation for use by the support team. * Conducting usability testing of documentation. **Essential Qualifications** * A background in computer science, engineering, or a related field is highly advantageous. * Proficiency in documenting REST APIs and other software interfaces. * Demonstrated writing skill crafting accurate and thorough technical documents. * Familiarity with software development life cycles and processes. * Prior exposure to working with documentation tools such as Confluence, Git, and Swagger. * The capacity to learn new technologies rapidly. * Ability to work well as a member of a team. * Strong attention to detail. **Ideal Candidate Characteristics** * The ideal person is able to independently prioritize workload to deliver projects on time. * A passion for delivering technically accurate content. * Clear, proactive communication. * Proven ability to translate complex information into simple terms. * The capacity to work both independently and as part of a team. **Employee Compensation Package** We believe in compensating our employees fairly for their contributions. As a team member, you will gain the following: * Comprehensive health benefits including medical, dental, and vision coverage. * Company contributions to retirement accounts. * Generous paid time off policies, to include vacation, sick and personal days. * Ongoing learning and development opportunities. * Opportunities for professional growth. * A flexible remote work environment that supports work-life balance. * A commitment to work/life integration and personal wellness. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We strive to create an inclusive environment for all employees. Our company also provides equal opportunity to all qualified individuals with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us.Memphis, TNRemoteFull-time$60,000 - $75,000 per yearTechnical Writing, Content Marketing22 days ago
- We're on the lookout for a nimble, results-driven Email Marketing Specialist to elevate our outreach in Irving, TX. This isn't just another job; it's a freelance or contract role where you can truly make a significant impact on our business development efforts, crafting compelling narratives that speak directly to our audience's needs. We want someone to help us build long term relationships and enhance the customer journey. You'll become an essential member of our dynamic team, playing a pivotal role in shaping our brand's voice and reach. **What You'll Do** * Orchestrate dynamic email campaigns, turning prospects into engaged clients and supporters. * Maintain the brand consistency. You'll be a guardian of our messaging. * Collaborate across departments, transforming insights into actionable email strategies. * Perform constant analysis, constantly tweaking content based on open and click through rates. * Refine our email cadence. You'll enhance automated sequences with a touch of personalization. * Oversee subscriber list integrity. * Test new subject lines and calls to action. See which methods resonate most effectively. * Bring fresh strategies to improve ROI through effective campaigns. * Contribute new ideas in campaign development **You're Right for the Role If** * You have proven expertise in driving email strategies in either contract or freelance positions. * Hands on familiarity with email marketing platforms like Mailchimp, Klaviyo, or similar. * Knowledge of A/B testing techniques. * Deep familiarity with CAN-SPAM rules, keeping our campaigns ethical and compliant. * A passion for improving communication and customer relationships. * Bonus: Knowledge of SEO and web content **What We Offer** We’re not just offering a job; we’re inviting you to grow with us. Freelance and contractor benefits can be tricky. So, let's be clear on what we provide: * A compensation package that truly reflects the work and quality you bring. * An environment of professional development where your ideas and voice are not only heard but are essential. * True independence: you set your own working hours and manage projects as you see fit, within set parameters. * Potential for expansion: excel and show your skills and there might be full time opportunities for you * Growth: contribute to campaigns with a team of specialists. If you’re passionate about developing email marketing programs in a team with a growth-focused approach, let's talk. We see ourselves as one of the top innovative marketing firms and want individuals that see themselves the same way. Dive into our unique working environment and see where your expertise can take us! With Irving situated in the Dallas–Fort Worth metroplex, there are many potential partners, so your work is that much more important.Irving, TXRemoteFreelance, Contractor$45,000 - $65,000 per yearEmail Marketing, Technical22 days ago
- The healthcare industry is rapidly evolving, and we need sharp minds to help us communicate the vital role our technology plays in modern medicine. As a Technical Writer Contractor in Portland, OR, your mission is to transform complex technical data into clear, concise, and accessible documentation for our users, partners, and internal teams. We are seeking a contractor with a proven history of working with software documentation, API documentation, and knowledge base articles, preferably within the healthcare sector. **What You'll Do** * Craft comprehensive documentation suites for our existing and upcoming products. * Create detailed API documentation and developer tutorials, helping engineers build with our technologies. * Collaborate directly with subject matter experts, product managers, and engineers to grasp product features and functionalities deeply. * Turn detailed technical specifications into easy-to-understand guides. * Develop and maintain our online knowledge base, including FAQs, troubleshooting guides, and how-to articles. * Use data analytics to assess the effectiveness of documentation and refine strategies for enhancement. * Ensure adherence to document governance practices. * Perform testing on internal content and tools to highlight areas of concern and drive improvements in workflow and delivery. * Write software testing procedures, manage defects, and oversee QA activities across programs. * Act as a team lead in cross-functional efforts on testing and requirements definition. **Core Qualifications** * Professional journey in technical writing, information technology, or related field. * Practical mastery of document tools and content management systems. Experience with Confluence and other similar tools highly desirable. * Skill cultivation in creating API documentation and developer-focused content. * Familiarity with Agile or Scrum methodologies. * Remarkable critical thinking skills. * Excellent collaborative capabilities, working successfully with team members across departments. * An intellectual foundation built on communications or technology. * A detailed orientation towards data interpretation, and problem-solving. * The ability to explain complex topics simply. **Contract Perks & Compensation** As a Contractor, we provide access to numerous online resources, skill development classes, and opportunities to network with industry experts. * Comprehensive access to technical libraries and reference materials. * Opportunities for continual skills enhancement in emerging technologies. * A highly supportive, interdisciplinary team. * Compensation is between $45 and $65 per hour, dependent upon experience and qualifications. We look to hire contractors as soon as possible. * Fully remote option.Portland, OROn-site / RemoteContractor$45 - $65 per hourTechnical & Business Writing22 days ago
- Our rapidly expanding team in Dallas needs a meticulous and innovative Technical Content Specialist to bridge the gap between complex technical concepts and easily understandable documentation. We’re not just looking for someone who can write; we need a translator, a distiller of information, someone who can turn the intricate workings of our software into clear, concise guides and tutorials. This role offers the opportunity to shape how our users interact with our technology, ensuring a seamless and positive experience. You’ll collaborate with developers, product managers, and support staff to gather information, test documentation, and implement improvements based on user feedback. **Core Functions** * Craft and maintain comprehensive technical documentation, including user manuals, API guides, release notes, and troubleshooting articles. * Collaborate with software engineers and product managers to understand new features and functionalities. * Organize and synthesize intricate information to produce consumable training materials for end-users and internal stakeholders. * Develop and conduct peer reviews to guarantee the precision, coherency, and technical soundness of all content. * Employ screenshots, diagrams, and visual aids to enhance comprehension. * Manage documentation revisions and guarantee version control. * Champion and advocate for adherence to document standards and overall best practice. **Skillset & Credentials** * A bachelor's degree in a field showcasing your intellectual development such as Technical Communication, Computer Science, English, or a closely linked discipline. * Proven practical knowledge in technical writing, preferably within a software development environment. * Profound expertise in technical documentation tools and software (e.g., Confluence, Markdown, Git, Sphinx). * Uncommon aptitude for synthesizing and conveying complex technical information to a variety of audiences. * A firm grasp of programming languages, software development lifecycles, and agile development methodologies. * Exceptional verbal and written communication prowess. * Ability to thrive within a fast-paced, multifaceted team atmosphere. **Company Culture & Advantages** We prize transparency, open communication, and innovative thinking. You’ll become a part of a team committed to continuous learning and development, set against the backdrop of a rapidly-growing and ambitious organization. * Comprehensive healthcare plan (medical, dental, vision). * Generous paid time off, including holidays, vacation, and sick days. * Competitive salary commensurate with experience and qualifications. * 401(k) with employer matching program to bolster your future. * Flexible remote work options to strike the balance that's right for you. * Regular team-building activities and social events. * Professional development opportunities and tuition reimbursement. **Professional Trajectory** This position is tailor-made for an individual hungry for professional enhancement, opening gateways for career growth within our organization. As our Technical Content Specialist, your role is pivotal in establishing a comprehensive and first-rate set of resources for our users. You'll have significant influence on how our products are understood and adopted, further enhancing our company’s market leadership. This role is perfect for a meticulous individual seeking to contribute to the technological excellence of a world-class organization headquartered in Dallas.Dallas, TXRemoteFull-time$75,000 - $95,000 yearlyTechnical Content22 days ago
- We're a dynamic tech firm in Portland, OR, committed to revolutionizing urban transportation through cutting-edge software. Our success hinges on the clarity and accessibility of our technical documentation. We are seeking a part-time, remote Technical Writer to help us produce top-notch user manuals, API documentation, and developer guides. This is a remote opportunity, allowing you to work from anywhere while contributing to a rapidly growing company. **The Task at Hand** As our remote, part-time Technical Writer, your primary function will involve transforming complex software functionalities into easy-to-understand content for both technical and non-technical audiences. You'll collaborate closely with our engineering and product teams to grasp the intricacies of our systems and translate that knowledge into clear, concise documentation. Your responsibilities will include: 1. Creating and updating user manuals, online help systems, and API documentation. 2. Developing tutorials, FAQs, and other support content to assist users. 3. Working with subject matter experts to gain an understanding of our products and services. 4. Ensuring all documentation meets our established standards for clarity, accuracy, and consistency. 5. Incorporating user feedback to continuously improve our documentation. 6. Maintaining a library of technical information and documentation. **Traits for Success** We're looking for someone who can thrive in a fast-paced environment and enjoys breaking down complex topics into digestible pieces. The ideal candidate will have a solid technical aptitude, excellent writing skills, and the ability to work independently. Our ideal technical writer likely has experience in software documentation, API documentation, or technical content creation. You will thrive in this role if: * You possess exceptional writing, editing, and proofreading abilities. * You are adept at explaining technical topics in a clear, concise, and accessible manner. * You have a strong understanding of software development and documentation processes. * You are proficient in using documentation tools such as MadCap Flare, Oxygen XML Editor, or similar. * You are organized, detail-oriented, and able to manage multiple projects simultaneously. * You are a self-starter who can work independently and take initiative. **What We Offer** At [Company Name], we understand the importance of work-life balance, especially in remote roles. Our commitment goes beyond just offering a job; it's about investing in your overall wellness. We're committed to fostering a supportive and collaborative work atmosphere where your efforts and accomplishments are celebrated. * Competitive hourly rate, commensurate with your background and relevant experience. * Comprehensive health, dental, and vision coverage. * Flexible working hours to accommodate your lifestyle. * Paid time off and company holidays. * Opportunities for professional development and skill enhancement. * A dynamic and collaborative work environment. * The chance to make a real impact in a fast-growing company in the heart of Portland’s tech scene. This position represents an amazing prospect for an innovative Technical Writer looking to make a direct effect on user comprehension and happiness. If you're a great technical writer with experience providing exceptional customer service through clear, concise information, we urge you to send us your resume and cover letter. Help us build our vision in Portland's vibrant tech ecosystem.Portland, ORRemotePart-Time$25 - $40 per hourTechnical & Content Marketing22 days ago