130 jobs found
- Seeking a seasoned technical writer in Boston to bridge the gap between complex technology and user understanding. As our Technical Content Specialist, you will transform intricate software functionalities into accessible, user-friendly documentation, API references, and engaging tutorials. Your Core Responsibilities: * Craft clear, concise documentation: Translate sophisticated software features into easy-to-understand user manuals, guides, and release notes. * Develop API documentation: Create detailed API documentation, SDK guides, and code samples to empower developers. This includes explaining authentication, methods, parameters, and error handling. * Produce tutorials: Develop engaging tutorials that guide users through common tasks and complex workflows using our software products. * Collaborate with engineers: Work closely with software developers, product managers, and QA engineers to gather information and ensure accuracy. * Maintain documentation: Keep existing documentation updated and accurate by incorporating updates, addressing user feedback, and revising content as needed. * Optimize content: Employ SEO best practices to enhance the visibility and searchability of our technical documentation. * Conduct user research: Analyze user feedback and usage data to pinpoint areas for improvement and create documentation that meets their needs. * Contribute to style guides: Assist in refining and enforcing our technical writing style guide to maintain consistency and quality across all documentation. * Participate in content planning: Collaborate with stakeholders to plan and prioritize documentation projects based on product roadmaps and user requirements. What You'll Bring to the Table: * Background in computer science, engineering, or a related technical field. * Practical mastery of technical writing, with a portfolio displaying your expertise in documenting software, APIs, or hardware. * Proficiency with documentation tools such as Sphinx, Doxygen, or similar. * Capacity to decipher and describe intricate technical concepts accurately. * Understanding of Markdown, reStructuredText, or similar markup languages. * Skill in producing diagrams, charts, and other visuals to enhance documentation. * Strong analytical skills to dissect user feedback and data, enhancing content relevance. * Detail-oriented to ensure impeccable documentation. * Effective communicator, bridging developers and end users seamlessly. The Perks: * Hybrid working model: Option for remote days each week * Health benefits: Coverage for dental, health, and vision * Professional growth: Sponsorships for professional workshops * Personal development: Courses for improving well-being * Team building: Regular team lunches at local spots, plus social events after work * Conveniently located: Right next to South Station in Downtown Boston, close to major highways Our Culture: Located in the heart of Boston, our engineering group fosters collaboration, innovation, and a commitment to user satisfaction. We recognize the pivotal role that documentation plays in enabling our users, and we prioritize technical writing in our product development efforts. Joining our ranks will grant you abundant opportunities for professional development, exposure to cutting-edge technology, and participation in an upbeat team environment.Boston, MAOn-site/RemoteFreelance/Contractor$70,000 - $90,000 per yearTechnical11 days ago
- We are on the lookout for a proficient technical ghostwriter to help develop our growing suite of white papers and eBooks. In this contractor role, you'll primarily be focused on producing clear and concise documentation targeted to IT managers and technology decision-makers. **Delivering Technical Content that Captures Attention** In this role, you'll collaborate closely with subject matter authorities, turning sophisticated concepts into easily understandable narratives. Our goal is to develop thought-provoking content that captivates our audience and highlights our expertise. This means delving deep into complex technologies, gathering information from diverse sources, and crafting engaging pieces that educate and inform. **Critical Responsibilities** * **Thorough Research**: Diving into the technical depths of the topic. Ensuring accuracy and completeness. * **Original Writing**: Producing high-quality, unique, and engaging articles for a broad readership. Bypassing fluff to hone in on meaningful content. * **SEO optimization**: Ensuring pieces are readily accessible via popular search engines. * **Adherence to Guidelines**: Adapting writing style to accommodate varying audiences and media platforms. **Core Proficiencies We Seek** * A robust professional journey writing technical documents and content. * An intellectual foundation in Computer Science, IT, or related technical domains. * Practical mastery of diverse writing methods. * Familiarity working with tight deadlines and agile production schedules. * Openness to revising work based on direction, edits and feedback. **Qualities that Set You Apart** * Experience in documenting Cloud technologies. * Prior field experience as a network or systems administrator. * Strong communication capabilities to relay complex technical topics simply and succinctly. **Compensation & Benefits** As a contractor, you will receive competitive pay based on deliverable and complexity, commensurate with experience and level of technical domain proficiency. Flexible working hours based on project deadlines. Reimbursement for subscriptions for access to resources needed for project completion. Potential for long-term engagement with new projects that come online. Opportunity to expand your portfolio writing on topics that influence the technological landscapes of tomorrow. Be part of a team dedicated to promoting creativity, collaboration, and professional advancement. As we grow, we know the importance of maintaining a creative, collaborative environment. Be a valued part of a forward-thinking company that believes its people are the key to its ongoing achievements. We are committed to giving you the right conditions, tools, and atmosphere to realize your full creative and professional potential while offering you attractive, carefully structured financial support.Santa Ana, CAOn-site, RemoteContractor$40 - $65 per hourGhostwriting, Technical12 days ago
- Join our tech-savvy team in Glendale, Arizona, as a Technical Writer! We're seeking a skilled individual to craft crystal-clear documentation for our cutting-edge software solutions. Your expertise will directly impact our users' understanding and adoption of our products. As a burgeoning force in the tech space, we're serious about high quality documentation for our cloud based application. **Role Essentials** * You'll be the primary creator of our user manuals, API documentation, and troubleshooting guides. * You'll collaborate closely with our development and product teams to gather insights and ensure accuracy. * Transform complex technical concepts into easy-to-understand language, complete with visuals. * Maintain and update existing documentation to reflect changes in our software releases. * Participate in the planning and execution of user feedback sessions to drive the evolution of our documentation. **Desired Abilities** * Demonstrated experience in writing technical documentation for software or hardware products. * Proficiency in using documentation tools such as MadCap Flare, or similar * Strong communication and collaboration abilities to partner with the development team to accurately capture the software functionality * A genuine curiosity about technology and a knack for simplifying complex concepts. * Familiarity with agile development methodologies * An eye for clarity of documentations and a willingness to perform reviews and revisions to help improve accuracy and readability. **What sets you apart?** * Showcase a portfolio of your work that displays your mastery of simplifying complex subjects and your capacity for providing understandable documents. * Possess in-depth technical writing capabilities and the acumen to master a novel subject matter within weeks. * Demonstrate aptitude at technical details, paired with the talent of creating informative graphics and visual aids. * Experience working in cloud infrastructure or with SaaS applications. The current offering is on AWS, so any familiarity with those services would be a huge plus. **Elevate Your Career:** We value our team's dedication by providing highly desirable benefits. We help grow your academic skillset with access to online training courses, workshops, and educational opportunities. * Excellent health, dental, and vision coverage, including options for dependent coverage. * Paid time off, including vacation, sick leave, and company holidays. * A retirement savings plan with company matching contributions, securing your financial future. * Flexible working arrangements where available to help to reach a healthy work and personal life balance. * Professional development and training opportunities to sharpen your technical writing toolkit. * We strive to foster a supportive culture where diversity, respect, and individual contributions are appreciated and acknowledged. We are deeply invested in nurturing a fair and respectful workplace, with regular opportunities to engage with leadership, offering a forum for dialogue and cultivating continuous improvements. **Local Flavor, Global Impact** Glendale offers a vibrant blend of urban amenities and outdoor adventures. From the excitement of State Farm Stadium (home of the Arizona Cardinals) to the charm of the Westgate Entertainment District, you'll find plenty to explore in your free time. With us, you're not just joining a job but investing in the future of innovation where you and our team will leave a positive mark.Glendale, AZOn-siteFull-time, Freelance$60,000 - $80,000 per yearTechnical Writing13 days ago
- We're a burgeoning software company situated in the heart of Pittsburgh's tech corridor, and we are actively seeking a proficient Technical Writer to join our ranks. Our mission is to simplify intricate technological processes through lucid and comprehensive documentation. If you possess a knack for transforming complex concepts into easily digestible content, and you thrive in a fast-paced, hybrid work setting, this could be your next career pivot. **Your Impact:** * Crafting and maintaining comprehensive documentation for our suite of software products, ensuring accuracy and user-friendliness. * Collaborating closely with our software development, product management, and quality assurance teams to understand product functionalities and translate them into clear, concise instructions. * Creating tutorials, user manuals, API documentation, and troubleshooting guides that empower our users to maximize the potential of our software. * Participating in the software development lifecycle, offering valuable insights and feedback on documentation requirements and usability. * Maintaining a documentation repository, ensuring it's well-organized, up-to-date, and easily accessible to both internal and external users. * Contributing to the development of documentation standards, style guides, and best practices to ensure consistency and quality across all technical communication. * Evaluating and incorporating user feedback to continuously improve documentation and enhance the user experience. * Creating release notes that accurately reflect changes made to software, new features added, and known issues. These notes should be suitable for varying audiences, from technical professionals to end-users. * Assisting customer support with advanced technical assistance by delivering in-depth technical details needed for advanced issue resolution. **Skills That Shine:** * A background steeped in technical writing, ideally in the software or technology industry. A portfolio demonstrating the ability to transform technical content to user-friendly format is vital. * Unrivaled prowess in communicating complex information simply, concisely, and with impeccable clarity. * Working knowledge of documentation tools, style guides, and content management systems. This might include but is not limited to tools such as MadCap Flare, Confluence, and Git. * A degree focusing on a technology specialization, for example, Computer Science. The equivalent in professional practical hands-on skills will be also considered. * Exceptional analytical and problem-solving skills, coupled with a thirst for continuous learning and professional growth. * Solid skills in collaborating in team environments, being open minded to comments, criticisms, and new ideas. **The Perks:** * Competitive salary package and comprehensive benefits, including health, dental, and vision coverage. * Generous paid time off policy and paid holidays, allowing you to recharge and maintain a healthy work-life balance. * Hybrid work model, offering flexibility and the opportunity to work from both our Pittsburgh office and your home. * A dynamic and collaborative work environment where your contributions are valued and recognized. * Professional development opportunities to expand your skills and advance your career within our growing organization. Our focus is on personal development that empowers employees to deliver excellent work consistently. **Our Pledge to You:** We are deeply invested in building a diverse and inclusive workforce where everyone feels welcome and valued. We celebrate individual differences and actively seek to create an environment where everyone can thrive. To this end, we focus our training and activities on employee empowerment that translates into increased production and engagement, delivering benefits that exceed the norm in today's economic reality.Pittsburgh, PAHybrid or On-siteFreelance or Full-time$65,000 - $85,000 per yearTechnical Writing & Web Content15 days ago
- We're a Minneapolis-based creative agency seeking a detail-oriented and experienced Part-Time Technical Writer to join our growing team. Our clients are clamoring for high-quality documentation and support materials. As the Technical Writer, you’ll translate complex technical information into clear, concise, and user-friendly content for various audiences, including developers, end-users, and internal staff. This is a partially remote, but also an on-site position requiring at least two days a week in our downtown Minneapolis office. If you have a flair for breaking down technical jargon and a passion for making information accessible, we encourage you to apply. **Your Impact** * Develop, write, and maintain comprehensive technical documentation, including user manuals, API documentation, FAQs, and troubleshooting guides. * Collaborate closely with software developers, product managers, and support teams to understand product functionality and document features accurately. * Conduct thorough research on technical subjects and products to ensure accuracy and completeness of documentation. * Edit and proofread documentation for clarity, grammar, and consistency, adhering to company style guidelines. * Organize and manage documentation libraries, ensuring easy access and retrieval of information. * Participate in the development of documentation standards and processes. * Stay up-to-date with the latest trends in technical communication and documentation tools. * Revise documents as new issues arise. * Use your creativity to assist in the creation of visual aids and video tutorials. **Skills That Shine** * Proven professional journey as a Technical Writer or related field, with a strong portfolio of technical documentation samples. * Outstanding scholarly preparation in technical writing, communications, computer science, or a related field. * Deep familiarity with documentation tools and technologies, such as Markdown, HTML, XML, Confluence, and MadCap Flare. * Solid grasp of software development methodologies and technical concepts. * Stellar written and verbal communication prowess, with the ability to explain technical information clearly and concisely. * Exceptional attention to detail and accuracy. * Ability to work independently and as part of a collaborative team. * Capacity to manage multiple projects and prioritize tasks effectively. * Ability to see issues ahead and resolve with effective and creative processes. **Agency Life Perks** * Competitive compensation package. * Flexible work arrangements, including partial remote work options. * Comprehensive benefits package, including health, dental, and vision insurance. * Generous paid time off and holiday policy. * Professional development opportunities and training programs. * Collaborative and supportive work environment. * Opportunities to work on a variety of challenging and rewarding projects. * Fun and engaging company culture with team-building events and social activities. * Modern office space in the heart of downtown Minneapolis, close to public transportation and amenities. Grab a tasty lunch in the Skyway! * Company provided parking or metro passes. **Our Commitment to You** Our firm emphasizes employee growth and wellness. We believe in a solid work-life balance that includes a highly collaborative environment that promotes personal development.Minneapolis, MNRemote & On-sitePart-time$50,000 - $65,000 per yearTechnical & Web Content22 days ago