77 jobs found
- Our team is looking for a dynamic technical writer in Dallas, TX, to bolster our documentation efforts surrounding our growing suite of cloud-based software tools. We're a software company experiencing rapid growth and are struggling to keep pace with the increasing demand for clear, concise user manuals, API references, and troubleshooting guides. Your impact will be immediately felt as you craft content that empowers our users and reduces the strain on our support staff. We believe technical writing is an art, a way of translating complex concepts into accessible language. You’ll work closely with our engineering and product teams, immersing yourself in the nitty-gritty details to produce documentation that truly resonates with our audience. **Responsibilities & Core Functions** * Develop and maintain user manuals, API documentation, and knowledge base articles. * Collaborate with engineers and product managers to understand software functionality. * Research and test software features to ensure accuracy of documentation. * Edit and proofread documentation for clarity, consistency, and grammar. * Create diagrams, flowcharts, and other visuals to enhance documentation. * Manage documentation projects from conception to completion. * Contribute to the development of style guides and documentation processes. * Participate in usability testing to identify areas for improvement in documentation. * Stay current on industry trends and best practices in technical communication. * Ensure documentation meets accessibility standards. **What You Bring To The Table** * A proven background in technical writing, with a portfolio that showcases your ability to explain complex topics clearly and concisely. * Solid comprehension of software development processes and methodologies. * Hands-on experience working with documentation tools, such as MadCap Flare, Confluence, or Git. * Exceptional written and verbal communication abilities, with a sharp eye for detail. * A knack for collaborating with cross-functional teams in a fast-paced setting. * An unwavering commitment to producing high-quality documentation that enhances the user experience. * Familiarity with content management systems (CMS). * A problem-solving aptitude and a willingness to tackle new challenges. * An adaptable mindset and a passion for continuous learning. * Bonus if you’ve worked on cloud platform documentation before. **Benefits & Perks** At [Company Name, not included], we highly appreciate our employees. We offer a complete benefits package including: * Flexible work arrangements, with the option to work remotely. * Generous paid time off, including vacation, sick leave, and holidays. * Comprehensive health, dental, and vision insurance plans. * A 401(k) retirement savings plan with company matching. * Professional development opportunities, including training courses and conferences. * A supportive and collaborative work environment. * Stock options for all full-time employees * Employee assistance program We foster a culture of innovation, collaboration, and continuous learning. If you are passionate about technical communication and want to make a tangible impact, we invite you to apply!Dallas, TXRemoteFull-time, Contractor$75,000 - $95,000 per yearTechnical Writing6 days ago
- Are you passionate about transforming intricate technical details into easily digestible documentation? Our software firm in Oakland is seeking a meticulous Technical Writer to produce high-quality documentation that contributes to the overall success of our products. This is a unique opening to join a dedicated team committed to simplifying user experiences through clarity and precision. As our Technical Writer, your main objective involves creating, updating, and maintaining documentation for our suite of software offerings. You'll work closely with product managers, developers, and support staff to gather vital data, ensuring our technical documentation is both comprehensive and accurate. This role demands a highly skilled communicator capable of converting complex concepts into user-friendly materials, accessible to a broad audience ranging from novice users to seasoned experts. **Key Responsibilities** * Author and maintain comprehensive documentation, including user manuals, API guides, and troubleshooting guides. * Collaborate with developers and product managers to deeply understand product features and capabilities. * Create clear and concise diagrams, illustrations, and flowcharts to visually support documentation. * Ensure all documentation aligns with brand guidelines and style standards. * Conduct thorough reviews of existing documentation to identify areas for improvement and updates. * Manage and maintain the documentation repository, ensuring organization and easy access. * Participate in the software development lifecycle, offering documentation feedback at each stage. * Contribute to the creation of training materials and knowledge base articles. * Stay current with industry trends and technical writing best practices. **Professional Qualifications** * A solid academic background in technical communication, computer science, or a related field. * Proven experience (3+ years) in technical writing, preferably in a software development environment. * Exceptional writing and communication abilities, with a knack for translating technical information into simple terms. * Proficiency in documentation tools like MadCap Flare, Confluence, or similar. * Knowledge of software development processes and methodologies (e.g., Agile). * Ability to work both independently and collaboratively in a fast-paced setting. * Familiarity with API documentation standards and tools (e.g., Swagger). * Strong attention to detail and a commitment to accuracy. * Portfolio of technical writing samples showcasing your ability to document complex software. **What We Offer** We present a competitive benefits package, including comprehensive health insurance, a 401(k) plan with company match, and generous paid time off. Additionally, we support ongoing professional advancement through training opportunities and career growth plans. At our core, we recognize the importance of work/life balance and support a remote-first workplace, giving our team members the versatility and independence they crave. Join a team that values innovation, professional development, and employee well-being. This position is based in the vibrant city of Oakland, where tech meets culture, offering a stimulating environment for both work and leisure.Oakland, CAOn-site/RemoteFull-time$80,000 - $100,000 per yearTechnical Writing6 days ago
- **Content Alchemist – Transform Data into Engaging Narratives** Are you the type of wordsmith who can conjure compelling stories from complex information? Do you thrive in the exciting, ever-evolving tech landscape? If you're nodding enthusiastically, our data solutions firm in St. Petersburg, FL, needs your unique talents. We're seeking a Technical Content Creator to transform technical specifications, use cases, and API documentation into captivating narratives that resonate with both technical and non-technical audiences. If you live and breathe creating crystal-clear documentation that users genuinely enjoy interacting with, this is the role for you. Our rapidly growing team is ready to empower your content wizardry. **Your Daily Incantations (Responsibilities):** 1. Translate intricate technical details into user-friendly guides, tutorials, and FAQs. 2. Create compelling case studies that showcase the tangible benefits of our data solutions. 3. Develop engaging video scripts for product demos and training modules. 4. Collaborate with our product development and engineering teams to ensure the accuracy and clarity of all content. 5. Maintain and update existing documentation to reflect the latest product updates and improvements. 6. Craft internal knowledge base articles to help our support teams assist clients efficiently. 7. Design interactive training materials using various e-learning platforms. 8. Optimize content for search engines (SEO) to improve discoverability. 9. Analyze content performance metrics and implement improvements based on data insights. 10. Contribute to the development of our overall content strategy. **What Spells You Must Know (Qualifications):** * A portfolio brimming with compelling examples of your content creation prowess. * Proven talent in unraveling complexity and transforming it into clear, concise communication. * Working experience in API documentation, SDKs, and other developer-focused content * Deep knowledge of SEO writing techniques. * Familiarity with content management systems (CMS). * Ability to flourish in an exciting team and manage multiple projects simultaneously. * Comfort collaborating with multiple stakeholders, including developers, product managers, and sales. **Bonus Charms (Nice-to-Haves):** * Hands-on experience creating documentation for the financial tech sector. * Proficiency with video editing and motion graphics tools. * Experience building interactive learning modules using tools like Articulate Storyline or Adobe Captivate. **The Perks of Joining Our Coven:** * Competitive salary, recognizing your alchemical abilities. * Comprehensive healthcare, dental, and vision plans to keep your mind and body in tip-top shape. * A flexible remote work policy, allowing you to practice your craft from anywhere. * Unlimited PTO because work-life balance isn't a myth. * A clear path for professional growth, with opportunities to expand your magical repertoire. * Access to the latest tools and technology to support your work. **About Us:** We are an inventive data solutions firm with a lively team based in St. Petersburg, Florida, crafting custom tech tools for leading fintech organizations. Our goal is to unleash the potential of complex data through intuitive design and clever execution. With a hybrid approach to work, we embrace collaboration and creativity. We celebrate each other's wins while taking time for wellness breaks during the day. With an emphasis on professional development opportunities and an exciting environment for ingenuity, we enable our team to thrive. Our dynamic team celebrates personal and professional wins weekly with an all-hands session that ends the week on a positive note.St. Petersburg, FLRemote & On-siteFull-time$60,000 - $80,000 per yearTechnical & Creative Writing6 days ago
- Our rapidly expanding technology firm in Plano, TX, requires a meticulous and innovative Technical Writer to produce superior documentation and training materials. If you're enthusiastic about clarifying sophisticated technical subjects and possess a talent for crafting user-centric content, this role is for you. **Key Responsibilities:** * **Creation of Technical Documents:** Develop precise and easy-to-understand user manuals, API documents, design specifications, and release notes. * **Partnerships with Technical Staff:** Work intimately with engineers, product managers, and support teams to gather insights and ensure accuracy in documentation. * **Iteration on Existing Content:** Assess and revise existing documentation to enhance its clarity and effectiveness. * **Adherence to Style Guidelines:** Follow designated style guides and company branding in all communications. * **User Focus:** Consider the perspective of diverse end-users to guarantee accessibility and usability of documentation. **What You’ll Contribute:** * A knack for simplifying multifaceted technical concepts for a range of audiences. * Strong capability in information architecture, content management systems, and version control. * Skills with documentation tools and software, such as MadCap Flare, Git, and the Adobe Creative Suite. * Awareness of the nuances of instructional design and a passion for user-centered design principles. **Personal Traits We Admire:** * A highly collaborative mindset and comfort working in a team setting. * Excellent time management skills and the ability to juggle multiple priorities. * Resourcefulness, an appetite for solving problems creatively, and a dedication to quality. **Professional Development & Enrichment:** Our Plano office offers abundant opportunities to engage with new technology and advance professionally. Expect continual learning through workshops, industry events, and access to leading industry minds. Our collaborative culture promotes teamwork, knowledge transfer, and continuous skills improvement. We commit to nurturing a workspace where ideas are embraced, contributions are valued, and every team member plays an important part. **Benefits Package:** * Competitive remuneration, reflecting expertise and responsibilities. * Comprehensive medical, dental, and vision coverage for individual and dependents. * Financial stability via a 401(k) plan with business contribution matching. * Generous allocation for personal time off to foster well-being and work-life integration. * Engagement in a collaborative setting with various engineering experts. * Clear trajectory and openings for personal advancement and promotion. * Opportunities to lead pioneering projects shaping the future of our product documentation. We recognize individuals who bring a mix of talent, commitment, and innovative vision. We foster a culture of recognition that rewards success. If you are passionate about technology and can communicate in a clear, concise style, apply and let’s discuss how your talent will help shape our technical landscape. We offer both Full-time and Contractor positions.Plano, TXOn-siteFull-time, Contractor$60,000 - $90,000 per yearTechnical7 days ago
- We're a forward-thinking technology company situated right in the heart of Greensboro's burgeoning tech scene. Our dedication is focused on delivering cutting-edge solutions to our clients, and to make that happen, we're looking to expand our team of skilled technical communicators. As our new **Technical Writer Greensboro NC**, you'll play a crucial role in crafting clear and concise documentation that empowers users and facilitates seamless interaction with our complex systems. We need someone who understands the nuances of technical writing and can translate complicated technical details into user-friendly instructions. If you're detail-oriented, have a knack for understanding complex systems, and love helping people learn, we'd like to hear from you! **Your Contributions: Essential Functions** * Development and maintenance of comprehensive documentation for our suite of software products, covering user manuals, API documentation, release notes, and knowledge base articles. * Collaboration with software engineers, product managers, and QA testers to gather information and gain a profound understanding of our technologies. * Organization and restructuring of pre-existing documentation to improve clarity and readability. * Creation of supporting materials, like diagrams, flowcharts, and instructional videos, to better support the content. * Adherence to established documentation standards and style guides to ensure consistency across all our communications. * Participation in the planning and scheduling of documentation projects, meeting all given deadlines. * Solicitation of user feedback and iterative revision of documentation to optimize its accuracy and usefulness. * Maintenance of the documentation repository to ensure effortless access and efficient version control. **Needed Talents & Background** * Background in Technical Communication, English, Computer Science, or a related field. * Demonstrated experience in writing and editing technical documentation, with a strong portfolio of relevant samples. * Familiarity with software development methodologies, including Agile and Waterfall. * Familiarity with documentation tools such as Confluence, MadCap Flare, or similar systems. * Strong proficiency in creating illustrations and graphics to supplement technical content. * Excellent grasp of grammar, spelling, and punctuation. * Exceptional communication and interpersonal capabilities, allowing seamless integration with diverse teams. * Experience with source code management and version control systems, such as Git. * A proactive mindset focused on continuous improvement and learning new technologies quickly. **What We Offer: Professional Advantages** * Competitive salary and benefits package including healthcare, dental, and vision insurance. * Significant paid time off to support work/life balance. * Opportunities for professional development and career advancement within a growing tech company. * A collaborative and inclusive work environment that values creativity and innovation. * The chance to work on projects that make a real difference to our users and to Greensboro’s growing technical landscape. * Flexible work arrangements, including remote work options, to accommodate your needs. **Be Part of Our Tech Expansion!** This is more than a technical writing job. It’s a chance to contribute to a leading company within Greensboro’s rapidly evolving technical field. It's also an opportunity to use your skill cultivation to impact real users around the world. With significant opportunities for personal growth, an ideal professional journey, and an encouraging company culture, there is a path to a future for you, here. Join us!Greensboro, NCOn-site, RemoteContractor, Full-time$60,000 - $85,000 yearlyTechnical Writing7 days ago