97 jobs found
- Our team needs a highly skilled freelance technical writer to develop clear and concise documentation for our cutting-edge AI platform in Louisville, KY. As our freelance documentation expert, you will work closely with our engineering and product teams to create comprehensive user guides, API references, and troubleshooting manuals. If you possess exceptional writing skills and a passion for making complex technical information easy to understand, we want to hear from you! **Your Role in Deepening User Understanding:** * Craft detailed user manuals, ensuring users fully grasp platform functionality. * Design and develop API documentation, making integrations smooth for developers. * Create helpful FAQs and troubleshooting guides, to minimize user frustration. * Refine existing documentation to enhance user-friendliness and accuracy. * Keep abreast of AI trends and platform updates, to update documentation accordingly. * Create visual elements, diagrams and illustrations to enhance understanding of the more complex processes. **Experience & Skill Cultivation:** * Industry background in technical writing, with demonstrated success in AI or software documentation. * Professional development in explaining sophisticated technical concepts in a simplified manner. * A solid skill cultivation and understanding of documentation tools and platforms (e.g., Confluence, Markdown, Git). * The career progression to articulate complex APIs and software integrations. * Professional growth with a proven track record of delivering documentation projects on time and within budget. * Hands-on expertise with content management systems and version control. **Making an Impact Through Benefits:** * Freelance flexibility to balance work and personal life. * Opportunity to contribute to the advancement of AI technology in Louisville. * Access to advanced AI resources and support from top engineers. * Making a difference by seeing your work directly benefit users worldwide. * Our commitment to you includes being part of a supportive and collaborative environment. **Crafting Your Intellectual Foundation:** We seek a dedicated individual who is eager to work to expand on and show off their existing intellectual prowess with: * Academic background in technical communication, computer science, or a related field. * Exceptional writing and editorial skills, ensuring error-free and coherent content. * Scholarly preparation in capturing feedback and iterate on documentation based on user input. * Ability to collaborate effectively with cross-functional teams. * Deep intellectual foundation that will easily enable grasping complex technical concepts. Our innovative culture here in Louisville nurtures and rewards continuous learning and improvement. If you are keen to work with a world class team to help the rest of the world understand the most advanced AI solutions in the world, we want to talk to you!Louisville, KYRemoteFreelance, Contractor$40 - $60 per hourTechnical Writing, Content Marketingabout 2 months ago
- We are seeking a skilled and dedicated technical writer to create comprehensive and user-friendly documentation for our groundbreaking AI-powered cybersecurity platform. In this remote, contractor-based role, you'll translate complex technical concepts into clear, concise, and accessible materials that empower our users to maximize the value of our product. **Document Crafting Duties** * Author detailed API documentation, including sample code and use cases. * Produce engaging and intuitive user manuals for all platform features. * Develop comprehensive troubleshooting guides to address common user challenges. * Create clear and concise release notes for each software update. * Maintain and update existing documentation to reflect product changes and enhancements. * Collaborate with developers and product managers to gather technical information. * Participate in documentation reviews and incorporate feedback. * Design and implement a documentation style guide to ensure consistency across all materials. * Contribute to the development of training materials for internal teams and external users. * Utilize various media formats (e.g., text, images, videos) to enhance the learning experience. **Intellectual Requirements** * Proven track record in technical writing, with a portfolio of high-quality documentation samples. * Deep understanding of software development lifecycles and documentation processes. * Excellent communication and interpersonal abilities, with a talent for explaining complex topics simply. * Solid grasp of API documentation principles and tools. * Prior involvement in cybersecurity principles. * Comfort in a remote working environment, as this is a fully remote contracting opportunity. * Familiarity with documentation tools such as Confluence, Jekyll, or Read the Docs. * Experience working in an Agile development environment. * Knowledge of markup languages such as Markdown and reStructuredText. * Capable of operating both independently and collaboratively within a team setting. **Advantages & Enticements** * Competitive hourly rate commensurate with experience. * Flexible work schedule to accommodate your lifestyle. * Opportunity to work on cutting-edge technology in a fast-growing industry. * Collaborative and supportive team environment. * Professional development opportunities to enhance your skills. * Exposure to a variety of technical domains within the cybersecurity field. * Chance to make a significant impact on the success of our platform through clear and effective documentation. * Direct engagement with product development, shaping user guides to make things easier to comprehend. * The satisfaction of knowing that you have produced something worthwhile that the average end-user will easily be able to grasp. **Our Dedication to You** Our cybersecurity firm is dedicated to protecting businesses and organizations from cyber threats. Our platform uses AI-powered technology to identify and neutralize sophisticated attacks in real-time. As a growing organization in Washington, DC, we place emphasis on producing robust security, as well as having a culture where you will be valued, challenged, and supported in your professional growth. Be on the cutting-edge of documentation creation in the field of online defenses. Let us work together to create an ever safer online ecosystem!Washington, DCRemoteContractor$45 - $65 per hourTechnical Writingabout 2 months ago
- Our Raleigh-based software firm seeks a dedicated Technical Writer to bridge the gap between our complex technology and our diverse user base. We’re not looking for someone who can just write – we need a communicator who understands technology deeply and can explain it clearly and concisely. This is more than a documentation role; it’s an opportunity to shape the user experience and contribute directly to customer satisfaction. **Primary Role Objectives** * Craft and maintain comprehensive technical documentation, including user manuals, API references, troubleshooting guides, and knowledge base articles. This involves understanding intricate software functionalities and converting them into easily digestible content. * Collaborate with software engineers, product managers, and support staff to gather information and ensure the accuracy of technical materials. This collaboration ensures our documentation accurately reflects the latest features and changes. * Develop training materials and tutorials for both internal teams and external users, empowering them to maximize the value of our software solutions. These training modules must be engaging and effective. * Continuously improve our documentation processes, style guidelines, and content strategy. We encourage innovation in how we approach technical communication. * Analyze user feedback and support requests to identify areas where documentation can be enhanced, reducing customer friction and improving overall product usability. Proactive documentation improves our customer experience. * Manage documentation version control and maintain a centralized repository of technical resources. Organization is key to accessibility. **Core Competencies** * A background in technical writing, ideally with experience in the software industry. Understanding software development lifecycles is a plus. * A proven ability to understand complex technical concepts and translate them into clear, concise, and user-friendly documentation. Clarity is the most critical skill. * Proficiency in documentation tools such as MadCap Flare, DITA, or similar platforms. We use industry-standard tools. * Exceptional writing, editing, and proofreading skills. Grammar and attention to detail are crucial. * Strong collaboration and communication skills. You'll work with various teams. * Familiarity with Agile development methodologies and continuous integration/continuous delivery (CI/CD) pipelines. Understanding agile processes enhances your collaboration. **Educational Journey & Relevant Background** * A bachelor’s degree in technical writing, computer science, or a related field. Formal education in technical communication is preferred. * A minimum of three years of hands-on expertise as a technical writer. Direct, relevant experience is essential. * A portfolio of technical writing samples that demonstrates your ability to create clear and effective documentation. We need to see your writing in action. **Employee Benefits Package** We offer a comprehensive benefits package designed to support your professional and personal well-being: * Competitive salary commensurate with experience. * Health, dental, and vision insurance. * Paid time off and holidays. * Professional development opportunities. * A collaborative and innovative work environment. **About Us** We are a Raleigh-based software firm committed to providing innovative solutions to our clients. We pride ourselves on our collaborative culture and our dedication to customer satisfaction. We’re seeking a Technical Writer who shares our passion for excellence and is eager to contribute to our continued success.Raleigh, NCOn-site or RemoteContractor or Full-Time$65,000 - $85,000 per yearTechnical & Content Marketingabout 2 months ago
- Due to an expansion of services, we're seeking a skilled Technical Content Specialist for a part-time, remote contractor position based in the Fort Worth area. If you have a passion for translating complex tech concepts into accessible documentation and enjoy the flexibility of a contract role, this could be your next professional opportunity. **The Core Assignment: Technical Documentation Refinement** Our mission involves producing highly understandable, actionable support resources. As a Technical Content Specialist, your principal mission is to assess our existing suite of support documentation, which encompasses user manuals, troubleshooting guides, and API references, identifying areas where comprehension and utility can be augmented. **Principal Activities & Deliverables** * Analyze existing documentation for accuracy, clarity, and completeness. * Restructure content for enhanced readability and ease of navigation. * Collaborate with engineering and product teams to capture precise technical specifications. * Generate updated or net-new content utilizing diverse mediums such as text, diagrams, and videos. * Employ SEO tactics to enhance the discoverability of documentation. **A Profile of Excellence** We anticipate that the right candidate will possess a blend of writing ability and technical acuity. Key traits we look for include: * Practical knowledge of technical documentation creation. Experience with creating user guides, API documentation, or troubleshooting content is highly desired. * Capability to promptly grasp technical ideas and convert them into simple language. * Proficiency with documentation tools like Confluence, ReadMe.io, or similar. * Superb communications abilities and collaboration spirit. * A background or relevant work experience related to the software development cycle **Academic Background** A Bachelor’s degree in a relevant field (technical communication, computer science, or engineering) is ideal but is outweighed by relevant industry exposure and practical mastery. **Contractual Terms & Benefits** This engagement is set as a part-time, remote contract position. Compensation is commensurate with ability, and a rate will be finalized during the hiring discussion. * Scheduling adaptability to synchronize with project milestones. * Scope to engage in different aspects of our technological services. * Possibility of expansion into subsequent assignments based upon demonstrated project successes. * Join an impactful company that strives to maintain the perfect blend of professionalism and innovation **Our Hiring Ideology** We believe that quality documentation is fundamental to the user experience and product performance. You will be directly involved in enabling users to realize the complete promise of our solutions. The atmosphere within our tech division encourages inventiveness, proactiveness, and a joint obligation to attaining exceptional documentation standards.Fort Worth, TXRemoteContractor, Part-time$45,000 - $60,000 per yearTechnical & Content Marketingabout 2 months ago
- Our expanding firm needs a Technical Copywriter situated in Kansas City, MO, to translate complex concepts into easily digestible documentation. Our product roadmap is ambitious, and we need someone who can jump in and immediately contribute to its success. This isn't about just writing, it's about being the critical bridge between our engineering feats and our users' understanding. **Project Contributions** * **Documentation Development:** Translate product features into user manuals, tutorials, and API documentation. * **Content Editing:** Refine existing content for clarity and accuracy. * **Cross-functional Collaboration:** Work with engineers, product managers, and support staff to gain insight on product updates and user needs. * **Content Management:** Organize documentation in an accessible manner on our knowledge base. * **Stay Informed:** Keep abreast of technical advancements and emerging documentation practices. **Expertise Profile** * **Technical Background:** Proven experience in technical communication or a related field. An education in computer science is helpful, but practical experience trumps theoretical knowledge. * **Copywriting Prowess:** Superb writing and editing skills. * **Problem-Solving Acumen:** Ability to analyze intricate systems and simplify explanations. * **Independent Worker:** Capability to thrive in a self-directed, autonomous atmosphere. * **Attention to Detail:** Unwavering commitment to producing faultless content. **Why You'll Enjoy This Position** We appreciate the talent that you possess and are pleased to provide an enticing total rewards plan. This includes * Comprehensive medical, dental, and vision insurance, securing you and your family’s health needs. * Robust retirement savings plans including a generous matching system, guaranteeing a steady financial outlook. * Numerous opportunities for professional advancement and upskilling programs to improve your skill sets. * Flexible and generous vacation and personal days. This allows you to efficiently manage your responsibilities. This results in excellent life satisfaction. And productivity. And the best personal life As a company in Kansas City, we embrace a work-hard, play-hard mentality. If you are a seasoned Technical Copywriter ready to take the reins and produce game-changing content, then this is for you. Apply now!Kansas City, MOHybrid & On-siteFull-time & Contractor$65,000 - $85,000 yearlyTechnical & Copywritingabout 2 months ago