Due to an expansion of services, we're seeking a skilled Technical Content Specialist for a part-time, remote contractor position based in the Fort Worth area. If you have a passion for translating complex tech concepts into accessible documentation and enjoy the flexibility of a contract role, this could be your next professional opportunity.
The Core Assignment: Technical Documentation Refinement Our mission involves producing highly understandable, actionable support resources. As a Technical Content Specialist, your principal mission is to assess our existing suite of support documentation, which encompasses user manuals, troubleshooting guides, and API references, identifying areas where comprehension and utility can be augmented.
Principal Activities & Deliverables
- Analyze existing documentation for accuracy, clarity, and completeness.
- Restructure content for enhanced readability and ease of navigation.
- Collaborate with engineering and product teams to capture precise technical specifications.
- Generate updated or net-new content utilizing diverse mediums such as text, diagrams, and videos.
- Employ SEO tactics to enhance the discoverability of documentation.
A Profile of Excellence We anticipate that the right candidate will possess a blend of writing ability and technical acuity. Key traits we look for include:
- Practical knowledge of technical documentation creation. Experience with creating user guides, API documentation, or troubleshooting content is highly desired.
- Capability to promptly grasp technical ideas and convert them into simple language.
- Proficiency with documentation tools like Confluence, ReadMe.io, or similar.
- Superb communications abilities and collaboration spirit.
- A background or relevant work experience related to the software development cycle
Academic Background A Bachelor’s degree in a relevant field (technical communication, computer science, or engineering) is ideal but is outweighed by relevant industry exposure and practical mastery.
Contractual Terms & Benefits This engagement is set as a part-time, remote contract position. Compensation is commensurate with ability, and a rate will be finalized during the hiring discussion.
- Scheduling adaptability to synchronize with project milestones.
- Scope to engage in different aspects of our technological services.
- Possibility of expansion into subsequent assignments based upon demonstrated project successes.
- Join an impactful company that strives to maintain the perfect blend of professionalism and innovation
Our Hiring Ideology We believe that quality documentation is fundamental to the user experience and product performance. You will be directly involved in enabling users to realize the complete promise of our solutions. The atmosphere within our tech division encourages inventiveness, proactiveness, and a joint obligation to attaining exceptional documentation standards.