2 jobs found
- Our growing Durham-based technology firm needs sharp technical documentation specialists to support the launch of our new AI-powered platform. This isn't just about explaining how software works; it's about crafting user experiences that make complex systems feel intuitive and approachable. We are looking for a contractor to assist us on-site. We need someone available to start ASAP to make sure our user guides and tutorials can get finished on time for launch! **Project Focus: Making AI User-Friendly** Your central task is to take complicated technical concepts and transform them into simple, clear, and engaging content for a diverse user base. We are hoping that you can produce developer resources, troubleshooting guides, API documentation, and on-screen help systems that empower our users to harness the full power of our software. **Key Contributions You'll Make:** 1. **Translate Technical Details:** Convert technical specifications, source code, and engineering notes into accessible, easy-to-understand documentation. 2. **Craft Tutorials & Guides:** Create step-by-step tutorials and user guides that walk users through key features and workflows. 3. **Maintain Content Quality:** Ensure documentation is accurate, up-to-date, and consistent across all platforms. 4. **Collaborate with Engineers:** Work closely with our engineering and product teams to understand new features and updates. 5. **Gather User Feedback:** Collect and incorporate user feedback to continuously improve our documentation. **Essential Capabilities & Know-How:** * Proven history in technical documentation, ideally in AI, machine learning, or related fields. * Superb written and verbal communication abilities, with an exceptional eye for detail. * Experience with documentation tools and platforms such as Git, Markdown, and content management systems. * A deep appreciation for UX and the ability to produce documentation that puts the user first. * A self-starter with the ability to work independently and manage your time effectively. **Bonus Points If You Have:** * Understanding of localization principles and experience with translating content for international audiences. * Experience creating video tutorials or other multimedia content. * Participation in open-source documentation projects or technical writing communities. **What You Get From Us:** * **Competitive Contractor Rates:** We value talent and provide fair compensation for your expertise. * **Flexible Project Timelines:** You can set your own pace to meet project deliverables. * **The Best Work Environment:** We want our people to enjoy what they are doing and want to keep growing and achieving. * **Opportunity to Learn & Grow:** Work on cutting-edge AI technologies and expand your skill set. * **Creative Independence:** You'll have the ability to take your own creative direction on projects and expand your horizons. This is an excellent contract opportunity for a freelance technical writer that knows how to make complicated technology fun and inviting!Durham, NCOn-siteContractor / Freelance$45 - $65 per hourTechnical & Web Content15 days ago
- We're a nimble, Durham-based software company looking for a contractor who can blog for us and take our content game to the next level. Not vaporware blog posts filled with fluff, but real, deep dives on the ins and outs of enterprise-level cybersecurity solutions. This position is perfect for the tech-savvy writer who also has a knack for translating complex jargon into something readable. Think about a post that'll actually help someone struggling with multi-factor authentication set up! That's what we're after. **Core Objectives: Making Cyber Easy** * **Produce weekly content:** You'll need to create roughly 2-3 engaging, authoritative articles per week related to cybersecurity, cloud computing, and network infrastructure for publication on our corporate blog. * **Distill tech-heavy ideas:** We expect you to take extremely complex technical ideas and boil them down to simple, engaging takeaways suitable for non-technical business leaders. * **Amp up that organic traction:** Execute SEO strategy, identifying keywords and topics for blog posts that drive targeted traffic, enhance brand authority, and generate qualified leads from the Durham area and beyond. * **Become a community player:** Be open to interacting with other leaders in our field, cross-linking with their sites, and incorporating community-focused narratives into our posts. **You're probably our type if:** * You're a true digital content strategist with a clear understanding of organic growth and user acquisition tactics. * Your professional trajectory displays significant success building audiences for B2B companies through blogging. * You have a high level of technical fluency with cybersecurity topics such as network security, data encryption, and endpoint protection, etc. * You feel confident taking ownership of key performance indicators (KPIs), such as keyword rankings, bounce rates, conversion volume, and time-on-page metrics. **A background that gets our attention:** * A formal learning foundation in journalism, communications, information technology, or a closely related area. * At least three years showing real-world expertise writing and managing high-visibility blogs for cybersecurity companies. * Proven abilities performing rigorous keyword research to guide editorial decision-making. * A mastery level awareness of all modern best practices related to SEO, content strategy, and conversion rate optimization. **Agency Life Perks – Here’s what makes us, us!** * **Durham Focused**: Yes, we're a Durham, NC shop, and we like to work with local businesses. * **Flex-First Workplace**: A relaxed environment where great work can happen from anywhere. We encourage remote and hybrid opportunities to promote work/life balance. * **Competitive Compensation**: Top-tier salaries commensurate with experience. We appreciate top talent! * **Training Funds**: Personal training is valued. Your growth is a team win! (Think courses at NCCU). * **Uncapped Bonus Plan**: Generous commissions and performance-based bonuses for outstanding achievement, innovation, and leadership. * **Health/Dental/Vision Insurance**: Comprehensive health, dental, and vision benefits packages including prescription drug coverage and mental wellness. * **Generous Vacation & Holiday Policy**: You'll receive ample PTO and paid holidays to spend time with family and friends. * **401(k) Retirement Plan**: We help secure your financial future through our retirement plan with company match.Durham, NCRemote/On-siteFull-time/Contractor$60,000 - $90,000 per yearBlog & Technical Writingabout 1 month ago