1 job found
- Our growing Durham-based technology firm needs sharp technical documentation specialists to support the launch of our new AI-powered platform. This isn't just about explaining how software works; it's about crafting user experiences that make complex systems feel intuitive and approachable. We are looking for a contractor to assist us on-site. We need someone available to start ASAP to make sure our user guides and tutorials can get finished on time for launch! **Project Focus: Making AI User-Friendly** Your central task is to take complicated technical concepts and transform them into simple, clear, and engaging content for a diverse user base. We are hoping that you can produce developer resources, troubleshooting guides, API documentation, and on-screen help systems that empower our users to harness the full power of our software. **Key Contributions You'll Make:** 1. **Translate Technical Details:** Convert technical specifications, source code, and engineering notes into accessible, easy-to-understand documentation. 2. **Craft Tutorials & Guides:** Create step-by-step tutorials and user guides that walk users through key features and workflows. 3. **Maintain Content Quality:** Ensure documentation is accurate, up-to-date, and consistent across all platforms. 4. **Collaborate with Engineers:** Work closely with our engineering and product teams to understand new features and updates. 5. **Gather User Feedback:** Collect and incorporate user feedback to continuously improve our documentation. **Essential Capabilities & Know-How:** * Proven history in technical documentation, ideally in AI, machine learning, or related fields. * Superb written and verbal communication abilities, with an exceptional eye for detail. * Experience with documentation tools and platforms such as Git, Markdown, and content management systems. * A deep appreciation for UX and the ability to produce documentation that puts the user first. * A self-starter with the ability to work independently and manage your time effectively. **Bonus Points If You Have:** * Understanding of localization principles and experience with translating content for international audiences. * Experience creating video tutorials or other multimedia content. * Participation in open-source documentation projects or technical writing communities. **What You Get From Us:** * **Competitive Contractor Rates:** We value talent and provide fair compensation for your expertise. * **Flexible Project Timelines:** You can set your own pace to meet project deliverables. * **The Best Work Environment:** We want our people to enjoy what they are doing and want to keep growing and achieving. * **Opportunity to Learn & Grow:** Work on cutting-edge AI technologies and expand your skill set. * **Creative Independence:** You'll have the ability to take your own creative direction on projects and expand your horizons. This is an excellent contract opportunity for a freelance technical writer that knows how to make complicated technology fun and inviting!Durham, NCOn-siteContractor / Freelance$45 - $65 per hourTechnical & Web Content15 days ago