2 jobs found
- Our growing firm needs a contract Technical Writer in Winston-Salem, NC, to refine our existing documentation and create new materials as we roll out a series of crucial software updates. **What You'll Accomplish** * Overhaul existing software documentation for clarity, conciseness, and accuracy, targeting a wide range of user skill levels. * Develop entirely new documentation for our forthcoming API releases. Your experience in detailing API functionalities will be vital. * Compose user guides, training materials, and FAQs to enhance the user experience and lessen support ticket volume. * Collaborate closely with our engineering, product, and customer support teams to gather essential information and ensure all technical nuances are accurately captured. Communication is key! * Maintain an active repository of all documents, following our pre-established version control system. * Evaluate and incorporate user feedback into documentation improvements. Direct engagement and iteration are welcomed. * Maintain expert knowledge of all company software and associated workflows. * Potentially assist in the creation of training videos or interactive tutorials to enrich our learning center resources. **Your Skills that Shine** * A demonstrated history of crafting impactful and accessible technical documentation. Bonus points if you've worked on SaaS products. * Excellent command of the English language with superior writing and editorial capabilities. * Fluency in various documentation tools and formats (e.g., Markdown, HTML, PDF). Familiarity with Git is a plus. * Ability to thrive in a completely remote working arrangement while meeting all deadlines. * Self-motivation, coupled with an eagle eye for detail. * A passion for deciphering complex systems and explaining them simply. * Adaptability; projects and priorities can shift rapidly depending on project needs. * Knowledge of SEO best practices. **The Tech Side: Bonus Skills to Possess** * Deep familiarity with documenting APIs. Your mastery of related principles is invaluable. * Hands-on with documentation generation tools like Sphinx or Jekyll. * Understanding of software development lifecycles (SDLC). **A Bit About Us** We are a dynamic technology solutions provider dedicated to delivering streamlined project management workflows. Located in Winston-Salem, NC, and fully remote, we prioritize a collaborative, supportive culture. At [Company Name], we believe in fostering professional growth while honoring work-life equilibrium. Although this is a remote, contractor position, there could be potential opportunity to move to a Full-Time role in the future. **What We Offer** * A flexible and 100% remote work environment. * Contract-based rate commensurate with experience. * Opportunities for long-term collaboration. * A positive, team-centered approach focused on empowerment. * Project autonomy allowing you to take command of your role and work with confidence. * Growth potential as we continue to scale.Winston-Salem, NCRemoteContractor / Full-time$60,000 - $75,000Technical & Web Content14 days ago
- Our established marketing group seeks a skilled wordsmith to enhance our online presence and drive customer engagement. We are in need of a Web Content Copywriter who can create compelling and persuasive content that speaks directly to our target demographic and communicates our brand values. Your words will be the bridge that connects our services to our customers' needs. This is a hybrid role based in Winston-Salem, NC, requiring a blend of remote work and in-office collaboration. This is a chance to directly impact our online marketing success. **Core Responsibilities** * Develop original, high-quality website copy that reflects our brand's voice and identity. * Craft engaging blog posts, articles, and news items to attract and retain website visitors. * Write compelling product descriptions that highlight key features and benefits, optimized for SEO. * Create persuasive call-to-actions that encourage user interaction and conversions. * Edit and proofread all web content to ensure accuracy, clarity, and consistency. * Collaborate with marketing and design teams to develop cohesive content strategies. * Conduct keyword research and integrate SEO best practices into all content. * Monitor website traffic and analyze content performance to identify areas for improvement. * Stay up-to-date with the latest trends in web content, SEO, and digital marketing. * Revise website content based on performance metrics and user feedback. **Desired Traits** * An intellectual curiosity and a passion for writing exceptional content. You can write about complex ideas in an engaging way. * Adaptability in producing a variety of styles – from snappy marketing copy to in-depth reporting on company initiatives. * Expertise in crafting copy that converts. * Capability to manage workload and maintain timelines. * You love seeing your words contribute to real-world marketing impact. * Understanding of SEO principles and how to apply them in content creation. **Your Background & Education** * A background in journalism, marketing, communications, or a related field. * A portfolio of exceptional web content samples that demonstrate writing ability. * Experience with Content Management Systems (CMS) such as WordPress or Drupal. * Solid foundation in SEO optimization practices and tools. * Proficiency in using web analytics tools to track content performance. * A knack for grasping technical or intricate subjects and writing about them clearly and efficiently. * Familiarity with digital marketing concepts, social media marketing, and online advertising. **Why Join Our Marketing Team?** * Opportunity to contribute creatively and leave a visible imprint on a quickly growing brand. Your ideas are valued and implemented. * Team-based collaborative approach to marketing, working across silos to deliver impactful campaigns. * Growth opportunities through mentorship and formal training. We want you to build new skill sets. * An inviting and exciting creative environment. * Health, dental, and vision insurance coverage options. * Paid time off, including holidays, vacation time, and sick days. Rest and rejuvenation are priorities. * Opportunities to participate in company events and team-building activities. Camaraderie is important. * We invest in you, providing resources for personal and professional growth.Winston-Salem, NCHybridFull-time$45,000 - $60,000 per yearWeb Content, Marketing2 months ago