46 jobs found
- We're a dynamic tech firm in Portland, OR, committed to revolutionizing urban transportation through cutting-edge software. Our success hinges on the clarity and accessibility of our technical documentation. We are seeking a part-time, remote Technical Writer to help us produce top-notch user manuals, API documentation, and developer guides. This is a remote opportunity, allowing you to work from anywhere while contributing to a rapidly growing company. **The Task at Hand** As our remote, part-time Technical Writer, your primary function will involve transforming complex software functionalities into easy-to-understand content for both technical and non-technical audiences. You'll collaborate closely with our engineering and product teams to grasp the intricacies of our systems and translate that knowledge into clear, concise documentation. Your responsibilities will include: 1. Creating and updating user manuals, online help systems, and API documentation. 2. Developing tutorials, FAQs, and other support content to assist users. 3. Working with subject matter experts to gain an understanding of our products and services. 4. Ensuring all documentation meets our established standards for clarity, accuracy, and consistency. 5. Incorporating user feedback to continuously improve our documentation. 6. Maintaining a library of technical information and documentation. **Traits for Success** We're looking for someone who can thrive in a fast-paced environment and enjoys breaking down complex topics into digestible pieces. The ideal candidate will have a solid technical aptitude, excellent writing skills, and the ability to work independently. Our ideal technical writer likely has experience in software documentation, API documentation, or technical content creation. You will thrive in this role if: * You possess exceptional writing, editing, and proofreading abilities. * You are adept at explaining technical topics in a clear, concise, and accessible manner. * You have a strong understanding of software development and documentation processes. * You are proficient in using documentation tools such as MadCap Flare, Oxygen XML Editor, or similar. * You are organized, detail-oriented, and able to manage multiple projects simultaneously. * You are a self-starter who can work independently and take initiative. **What We Offer** At [Company Name], we understand the importance of work-life balance, especially in remote roles. Our commitment goes beyond just offering a job; it's about investing in your overall wellness. We're committed to fostering a supportive and collaborative work atmosphere where your efforts and accomplishments are celebrated. * Competitive hourly rate, commensurate with your background and relevant experience. * Comprehensive health, dental, and vision coverage. * Flexible working hours to accommodate your lifestyle. * Paid time off and company holidays. * Opportunities for professional development and skill enhancement. * A dynamic and collaborative work environment. * The chance to make a real impact in a fast-growing company in the heart of Portland’s tech scene. This position represents an amazing prospect for an innovative Technical Writer looking to make a direct effect on user comprehension and happiness. If you're a great technical writer with experience providing exceptional customer service through clear, concise information, we urge you to send us your resume and cover letter. Help us build our vision in Portland's vibrant tech ecosystem.Portland, ORRemotePart-Time$25 - $40 per hourTechnical & Content Marketing2 months ago
- Our company, a dynamic tech innovator nestled in the heart of Memphis, seeks a highly motivated and skilled Technical Writer to join our expanding team. As a Technical Writer, you'll be instrumental in bridging the gap between complex technology and user comprehension. Memphis is becoming quite a tech hub, and we're looking for someone who's excited to build something meaningful here. Your mission: crafting clear, concise, and accurate documentation that empowers our users to seamlessly navigate our innovative products. **Core Responsibilities:** * Develop and maintain a comprehensive suite of technical documentation, encompassing user manuals, API guides, troubleshooting guides, and release notes. * Collaborate closely with engineers, product managers, and support teams to deeply understand product functionalities and translate them into easily digestible information. * Master our established style guidelines and contribute to refining and enhancing documentation processes. * Conduct thorough reviews and edits of existing documentation to ensure accuracy, consistency, and clarity. * Stay abreast of the latest industry trends and technologies to ensure documentation remains current and relevant. * Manage documentation version control and ensure accessibility across relevant platforms. **Ideal Professional Background:** * Proven expertise in technical writing, specifically with a focus on software or technology products. Portfolio demonstrating clarity, organization, and a keen eye for detail is crucial. * Exceptional command of written English, encompassing grammar, punctuation, and style. Experience in adapting writing style to diverse audiences. * Proficiency with documentation tools such as Confluence, MadCap Flare, or similar platforms. Familiarity with markup languages like Markdown and HTML. * Robust analytical and problem-solving skills, coupled with the aptitude to comprehend intricate technical concepts. * Excellent interpersonal and communication prowess, facilitating effective collaboration within cross-functional teams. * Genuine passion for technology and a commitment to delivering exceptional user experiences through outstanding documentation. **What We Offer:** * **Competitive Compensation:** We acknowledge that talent deserves recognition. We offer a competitive salary aligned with your proficiency. * **Comprehensive Health Benefits:** We cover medical, dental, and vision coverage to ensure your well-being. * **Generous Paid Time Off:** Ample time for vacations, sick leave, and personal pursuits. * **Professional Growth Opportunities:** We champion ongoing training, conferences, and certifications. * **Vibrant Company Culture:** We pride ourselves on fostering a fun, collaborative, and supportive work environment. Regular team events and social gatherings included. * **Stock Options:** You'll have a direct stake in the success of the company. Let’s build something exceptional in Memphis. **Our Ethos** We're not just building great software; we're building a company that cares. We deeply believe in the transformative power of technology and actively contribute to our community's well-being. We're an equal opportunity employer, committed to fostering diversity and inclusivity within our workplace. Join our mission to empower our users with the knowledge they need to thrive! If you are a technically inclined writer that believes in making things easier for the user, we want to speak to you!Memphis, TNRemote/On-sitePart-time$40,000 - $60,000 per yearTechnical and Content Marketing2 months ago
- Evolving systems demand crystal-clear communication. We seek a freelance technical writer in Durham, NC, to bridge the gap between code and comprehension. As our technical communications specialist, you will craft documentation that transforms complexity into accessibility, working in a hybrid environment to stay connected to the team while enjoying flexible working arrangements. **Responsibilities Include** * Creating concise user guides and manuals for our cloud-based applications * Collaborating with developers and product managers to gather accurate technical details * Developing and maintaining API documentation to support external integrations * Writing clear and effective release notes to inform users of new features and changes * Producing tutorial videos and knowledge base articles for self-service support * Ensuring all documentation adheres to established style guides and branding standards * Participating in peer reviews to improve the quality and consistency of documentation * Updating existing documentation to reflect software updates and enhancements * Contributing to the overall content strategy for technical communication **Desired Skills and Experience** * A proven background in technical writing, preferably within a SaaS environment * Exceptional written and verbal communication skills * Experience using documentation tools such as Confluence, DITA, or Markdown * Familiarity with software development processes and agile methodologies * Strong understanding of information architecture and content organization principles * Ability to work independently and manage multiple projects simultaneously * A proactive approach to identifying documentation needs and solving problems * Bachelor's degree in technical communication, English, or a related field * Portfolio demonstrating the ability to simplify complex topics for diverse audiences * Familiarity with version control systems like Git **The Perks of Freelancing with Us** * Competitive hourly rate with flexible payment options * Opportunities to expand your skillset and work on diverse projects * Collaborative work environment with experienced professionals * Autonomy to manage your own schedule and workload * Access to internal training and professional development resources * Remote work options with occasional on-site meetings in Durham * Exposure to cutting-edge technologies and industry best practices * A chance to make a real impact on our products and user experience * Supportive team culture that values creativity and innovation Our hybrid model provides the best of both worlds – the focused environment of working from home alongside valuable in-person collaboration in the Durham, NC, area. If you possess an innate ability to dissect intricate concepts and explain them simply, we want to hear from you! Your words can empower our users and drive adoption of our innovative solutions.Durham, NCHybridFreelance, Part-time$35 - $55 per hourTechnical Writing2 months ago
- Our team needs a detail-oriented technical communicator in the heart of New York City! As a technical writer on our team, you'll transform complex information into easily digestible content, focusing on user guides, API documentation, and developer tutorials. This role, with its remote-first flexibility, allows you to live and work where you feel most productive, embodying a true work-life balance in a dynamic landscape. Join our ranks as we enhance the clarity and usability of our technical offerings. **Primary Tasks & Responsibilities** * Develop comprehensive documentation: Produce API documentation, user manuals, and developer tutorials. Every piece should address real user scenarios. * Collaborate across teams: Work closely with software engineers, product managers, and support staff to understand technical details. * Refine existing content: Continuously review and improve the existing knowledge base for accuracy and usability. * Maintain document standards: Ensure all documents comply with established style guides and formatting standards. * Engage in usability testing: Facilitate usability testing sessions and apply the feedback to document improvements. **Skills We Prize** * Scholarly preparation in technical communication, English, or a related field. A robust learning foundation can substitute formal education. * A career path exhibiting at least 2 years of direct experience in technical writing, specifically around API documentation or software user guides. * Practical knowledge of document management systems and version control tools. We love specialists with experience using tools like Git or Confluence. * Exceptional prowess in writing and editorial processes, with a keen attention to detail. * An intellectual foundation built on technical competence. We need someone who's familiar with coding principles and API structures. **Cultural Resonance** At our firm, we champion innovation through a lens of inclusivity. Every squad member’s contribution echoes throughout the company, from refining strategies to amplifying our collective insights. We're building a collaborative and communicative environment where individuals are empowered and originality flourishes. **Elegible Compensation** * Remote work: Freedom to collaborate effectively, no matter where life takes you. * Premium Health: Coverage starts from your first day. * Continuous Development: Gain unlimited access to thousands of courses and educational materials that support your professional evolution. * Vigorous PTO: A generous PTO plan including holidays, personal time, and vacation, promoting relaxation, recuperation, and enrichment.New York City, NYRemoteFull-time, Part-time$60,000 - $80,000 per yearTechnical and Blog Writing2 months ago
- Our growing engineering team in Lubbock, TX, is seeking a meticulous and insightful part-time Technical Documentation Specialist. The need stems from a rapid expansion of our software suite, requiring up-to-date and easily digestible documentation for both internal staff and external clients. This isn't simply about recording information; it's about creating a learning ecosystem that allows our users to fully utilize our powerful software solutions. **Key Activities** * Convert complex software processes into clear, concise, and accessible user manuals and API documentation. * Collaborate with software developers, QA testers, and product managers to grasp the underlying function and rationale behind new features and upgrades. * Maintain and update existing documentation to ensure relevance and accuracy. * Generate instructional videos and interactive tutorials to further enhance the user's educational journey. * Develop and manage a content calendar for scheduled documentation releases. * Implement and uphold documentation standards and best practices across the team. * Solicit and act upon user feedback to continuously enhance documentation quality. * Organize and maintain a repository of all documentation materials. **Skills & Experience to Succeed** * An academic background in technical writing, computer science, or a closely related field is helpful. * A solid understanding of software development life cycle (SDLC). * Proficiency with documentation tools such as Confluence, Gitbook, or similar platforms. * Familiarity with API documentation generation using tools like Swagger or Postman. * Exceptional written and verbal communication capabilities. * Capability to work independently and manage priorities effectively. * A proactive approach to problem-solving and a love of intellectual curiosity. * Comfort communicating with various internal teams, as well as some direct client engagement, when necessary. **What Makes this Opportunity Special** This part-time position provides a fantastic opportunity to play a pivotal role in the evolution of our software platform. You will collaborate closely with the core engineering team and have a significant impact on customer satisfaction and product adoption. The role also presents an outstanding opportunity to hone your expertise in technical communication and learn new skills as our product suite continues to grow. We offer a competitive hourly rate, flexible working hours to fit around your other commitments, and the chance to work within a supportive and innovation-focused atmosphere. We are committed to professional growth, and provide funds for your education and industry certifications. Our Lubbock headquarters boasts a collaborative, open-plan workspace that encourages brainstorming and cross-functional collaboration. Our company is deeply rooted in the local community and we participate regularly in local tech meetups and events.Lubbock, TXOn-sitePart-time$25 - $35 per hourTechnical2 months ago