Our team needs a detail-oriented technical communicator in the heart of New York City! As a technical writer on our team, you'll transform complex information into easily digestible content, focusing on user guides, API documentation, and developer tutorials. This role, with its remote-first flexibility, allows you to live and work where you feel most productive, embodying a true work-life balance in a dynamic landscape. Join our ranks as we enhance the clarity and usability of our technical offerings.
Primary Tasks & Responsibilities
- Develop comprehensive documentation: Produce API documentation, user manuals, and developer tutorials. Every piece should address real user scenarios.
- Collaborate across teams: Work closely with software engineers, product managers, and support staff to understand technical details.
- Refine existing content: Continuously review and improve the existing knowledge base for accuracy and usability.
- Maintain document standards: Ensure all documents comply with established style guides and formatting standards.
- Engage in usability testing: Facilitate usability testing sessions and apply the feedback to document improvements.
Skills We Prize
- Scholarly preparation in technical communication, English, or a related field. A robust learning foundation can substitute formal education.
- A career path exhibiting at least 2 years of direct experience in technical writing, specifically around API documentation or software user guides.
- Practical knowledge of document management systems and version control tools. We love specialists with experience using tools like Git or Confluence.
- Exceptional prowess in writing and editorial processes, with a keen attention to detail.
- An intellectual foundation built on technical competence. We need someone who's familiar with coding principles and API structures.
Cultural Resonance
At our firm, we champion innovation through a lens of inclusivity. Every squad member’s contribution echoes throughout the company, from refining strategies to amplifying our collective insights. We're building a collaborative and communicative environment where individuals are empowered and originality flourishes.
Elegible Compensation
- Remote work: Freedom to collaborate effectively, no matter where life takes you.
- Premium Health: Coverage starts from your first day.
- Continuous Development: Gain unlimited access to thousands of courses and educational materials that support your professional evolution.
- Vigorous PTO: A generous PTO plan including holidays, personal time, and vacation, promoting relaxation, recuperation, and enrichment.