130 jobs found
- Gilbert, Arizona is rapidly becoming a tech hub, and we're riding that wave! Our organization is seeking a talented and versatile Technical Content Specialist to bridge the gap between our complex software and our user base. If you thrive on demystifying intricate systems and crafting clear, concise documentation, this opportunity is tailor-made for you. **The Challenge Ahead** As our Technical Content Specialist, you'll dive headfirst into the world of our groundbreaking platform. Your mission: to transform complex code and technical jargon into user-friendly guides, tutorials, and FAQs. You will partner with product managers, engineers, and support staff to grasp the nuances of new features and translate them into comprehensive content that empowers our customers. **Responsibilities Include** * Create and maintain comprehensive user manuals, API documentation, and troubleshooting guides. * Develop engaging tutorial videos and interactive learning modules. * Collaborate with engineering teams to understand new features and updates. * Revise existing content for clarity, accuracy, and search engine optimization. * Track content performance and identify areas for improvement. * Stay abreast of industry best practices in technical communication and instructional design. * Participate in usability testing to ensure content effectiveness. * Champion a consistent voice and style across all technical content. **What Makes You an Ideal Candidate?** * A learning foundation in English, journalism, communications, or a technical field. * Proven professional journey in technical writing or content creation (3+ years). * Proficiency with documentation tools like MadCap Flare, DITA, or similar. * Experience working in an Agile development environment. * Strong understanding of information architecture and content strategy. * Exceptional communication and interpersonal skills. * Ability to grasp complex technical concepts quickly. * Familiarity with software development lifecycles. * A portfolio that shows expertise. **Perks & Privileges** We foster a collaborative and supportive environment where your ideas matter. You will have the opportunity to make a real impact on our customers' experience while developing your skills and advancing your career. We offer: * Competitive salary and benefits package including medical, dental, and vision insurance. * Generous paid time off and holidays. * Professional development opportunities. * Flexible work arrangements, including remote work options. * Stock options in a rapidly growing company. * A modern, collaborative workspace in Gilbert's vibrant SanTan Village area. * Company-sponsored social events and team-building activities. * Opportunity to work with cutting-edge technology. We need someone who's not just a great writer, but also a true problem-solver, eager to roll up their sleeves and make our tech understandable for everyone.Gilbert, AZOn-site / RemoteFull-Time$70,000 - $90,000 per yearTechnical Content2 months ago
- We're seeking a sharp technical writer to join our team in Scottsdale, Arizona, to create clear, concise, and user-friendly documentation for our cutting-edge software solutions. Our team needs a strong communicator who thrives on explaining complex concepts in simple terms. If you enjoy collaborating with engineers and product managers, transforming technical specifications into digestible guides, and seeing your work directly impact user satisfaction, this contract role might be for you. **Key Responsibilities:** * Translate intricate software functionalities into easily understandable documentation. * Craft various types of technical content, including user manuals, API documentation, troubleshooting guides, and release notes. * Collaborate closely with software engineers, product managers, and support staff to gather information and ensure accuracy. * Maintain and update existing documentation to reflect software updates and enhancements. * Participate in the planning and development of documentation strategies. * Ensure consistency in style, terminology, and formatting across all documentation. * Adhere to documentation standards and workflows. * Participate in code reviews to learn the software to better document it. * Analyze the documentation needs of the software and products to see how to streamline efforts. **Ideal Candidate Profile:** * Demonstrable industry background in technical writing or a related field, focused on software documentation. * A robust academic background with a degree in technical communication, English, computer science, or a related field is highly desired. * Practical mastery of documentation tools and software, such as MadCap Flare, Oxygen XML Editor, or similar. * Experience working in an Agile development environment. * Exceptional writing, editing, and proofreading capabilities. * Capacity to rapidly learn and understand sophisticated software concepts. * Excellent communication and interpersonal abilities. * Dedication to quality and accuracy. * Demonstrated proficiency with version control systems like Git. * Proven history of creating effective API documentation. **Compensatory Structure:** We provide competitive hourly rates that match your experience and capabilities. You will be engaged as a contractor with flexibility to manage your schedule. We invest in our contractors by giving access to professional development, expanding your skillset in an environment of mutual growth. This contract opportunity offers substantial potential for long-term engagement based on your success and company needs. **The Cultural Vibe:** We foster a dynamic and collaborative atmosphere where innovative ideas thrive. We value continuous learning and improvement, encouraging you to expand your skill set and stay ahead of industry trends. Our location in Scottsdale offers a fantastic work environment in an amazing location with fantastic weather. Become a key contributor to our success story. Be part of the team! Your contribution makes a huge difference in delivering top-tier technical documentation.Scottsdale, AZOn-siteContractor$45 - $65 per hourTechnical2 months ago
- We are seeking a meticulous and resourceful Technical Writer to join our expanding team in Atlanta. As our company grows, the need for well-structured, easily accessible documentation has never been greater. In this position, you'll play a crucial role in shaping our user experience and ensuring the success of our products by creating guides, tutorials, and API documentation that speak directly to the needs of our diverse customer base. Think of it as crafting clear maps for complex software journeys. **Essential Functions** * Produce precise and comprehensive technical documentation for software products, including user manuals, installation guides, API references, and troubleshooting guides. * Collaborate with developers, product managers, and support engineers to gather technical details and gain a deep understanding of our product offerings. * Translate complex technical concepts into clear, concise, and easily digestible language for various audiences, including both technical and non-technical users. * Maintain and update existing documentation to reflect product updates, enhancements, and bug fixes. * Create visual aids such as diagrams, charts, and screenshots to supplement written documentation and enhance understanding. * Adhere to style guides and maintain consistency in terminology and formatting across all documentation. * Contribute to the development and maintenance of the company's knowledge base and documentation repository. * Participate in code reviews to ensure documentation accuracy. **Required Abilities** * A history of experience in technical writing, ideally with a focus on software documentation, plus a strong grasp of modern software development methodologies. * Proficiency in documenting REST APIs. * The demonstrated ability to comprehend complex technical information and translate it into easily understandable documentation for a wide range of audiences. * Superb written and verbal communication skills with an unwavering attention to detail. * Familiarity with documentation tools such as Markdown, Gitbook, Confluence, or similar platforms. * Basic knowledge of programming languages and software development concepts. **What We Offer** We know our greatest asset is our people! We are dedicated to taking care of you both in and out of the workplace! Here are just some of the rewards that we provide to enhance your quality of life: * Competitive salary and comprehensive benefits package, including health, dental, and vision insurance. * Generous paid time off, including vacation, sick leave, and company holidays. * Opportunities for professional development and skill enhancement through training programs, conferences, and workshops. * A collaborative and supportive work environment where your ideas are valued and contributions are recognized. * Employee stock options, so your success becomes our success. **Company Vitals** At [Company Name], our foundation is based on innovation and teamwork. We strongly believe in our staff members and promote both personal and career enhancement. Here at our company, your job is more than a means to an end, but a place to flourish, grow, and find fulfillment!Atlanta, GAOn-siteFull-time$65,000 - $85,000 per yearTechnical & Blog Writing2 months ago
- Our growing technical documentation team seeks a diligent and detail-oriented technical writer. Our Phoenix-based cybersecurity firm needs someone who can translate highly technical concepts into clear, concise, and user-friendly documentation. Think "complex code, simple instructions." As a Technical Writer in Chandler, AZ, you'll collaborate closely with our software engineers, product managers, and customer support teams to ensure that our users have access to accurate and up-to-date information. We offer both hybrid and fully on-site roles for this position. **Your Responsibilities Include:** * Authoring, editing, and maintaining a variety of technical documents, including user manuals, API documentation, release notes, knowledge base articles, and troubleshooting guides. * Collaborating with subject matter experts (SMEs) to gather information and validate technical accuracy. * Working directly with the product development team to deeply understand our software and service functionality. * Participating in peer reviews to ensure documentation meets quality standards. * Continuously improving documentation based on user feedback and analytics. * Working with internal style guides and ensuring consistent documentation practices. * Contributing to overall documentation strategy and planning. * Designing and implementing documentation templates, ensuring a common framework. * Identifying areas to add useful content to the documentation, working to address gaps in service resources. * Contributing to improvements to processes to more smoothly provide documentation for end users. **What You Bring to the Table:** * A solid understanding of software development lifecycle and technical concepts. * Demonstrated ability to write clearly and concisely for a technical audience. * Familiarity with documentation tools and technologies (e.g., Markdown, Git, Confluence). * Capability with content management systems (CMS) for publishing and maintaining documentation. * Hands-on expertise creating and maintaining API documentation. * Background in cybersecurity technologies (preferred). * The type of personality where no project is "too complex". * Ability to manage multiple projects simultaneously and meet deadlines. **Perks of Working with Us:** * Competitive salary and benefits package that aligns with your skills. * Comprehensive health insurance, including medical, dental, and vision coverage. Benefits kick in 30 days after employment! * Generous paid time off (PTO) and paid holidays to recharge and enjoy life. * Professional development opportunities to enhance your skills and grow your career. We pride ourselves on cultivating staff who learn new things daily. * Flexible work arrangements, including remote and hybrid options where available. This means that sometimes you may need to work on-site with our team and sometimes work from the comforts of your home! * A collaborative and supportive work environment where your contributions are valued. * Opportunity to make a real impact on our customers' success. * On-site perks including free snacks and drinks, employee lunch monthly. * Team-building activities and social events that make you actually like your colleagues. We are eager to welcome a new Technical Writer to our Chandler, AZ team, be it an on-site or hybrid arrangement. If you have the skillset to excel in translating the complicated to the understood, you are strongly encouraged to apply!Chandler, AZOn-site or HybridContractor or Part-time$50,000 - $70,000 per yearTechnical & Web Content2 months ago
- We're on the hunt for a detail-oriented Technical Writer to join our expanding team here in Plano, TX. This isn't just about crafting sentences; it’s about simplifying complex technical jargon into easily digestible content that resonates with a diverse audience. As our Technical Writer, your principal mission will be developing clear, concise, and accurate documentation for our cutting-edge software solutions. You'll work hand-in-hand with our engineers, product managers, and customer support team to deeply understand the intricacies of our offerings and translate them into comprehensive user manuals, API documentation, training guides, and internal knowledge base articles. The ideal candidate thrives in a fast-paced, technologically-driven environment and possesses a natural talent for breaking down intricate topics. You'll need the proven ability to synthesize information from multiple sources, adhering to strict style guides, and manage several projects simultaneously. **The Daily Rhythm** * Collaborate across departments to gather project requirements and technical specifications. * Conceptualize, develop, and update diverse technical documents. * Ensure clarity, accuracy, and usability of all documentation. * Maintain document repositories, style guides, and version control. * Participate in the documentation review process. **Skills To Highlight** * An academic background in English, Technical Writing, Computer Science, or a related field. * Documented industry background as a technical writer or content creator. * Expertise in documentation tools such as MadCap Flare, Adobe RoboHelp, or similar. * Practical knowledge of software development lifecycles and methodologies. * Strong problem-solving skills and the capability to work autonomously. **Perks That Speak Volumes** * A flexible hybrid work arrangement. * Robust health and wellness benefits packages. * Generous paid time off to rejuvenate your creative mind. * Professional development opportunities, including industry conferences and training programs. * A dynamic, collaborative culture committed to innovation. **Our Pledge To You** We're committed to creating a workplace that fosters intellectual curiosity, collaboration, and continuous development. Our environment encourages diverse perspectives, enabling every team member to contribute their best. We offer opportunities to push the boundaries of technical communication while enjoying work-life balance. If you're ready to use your exceptional writing skills to illuminate the digital world, we want to hear from you.Plano, TXRemote/On-siteContractor$60,000 - $80,000 per yearTechnical Writing & Copywriting3 months ago