62 jobs found
- Our firm, a cutting-edge solutions provider in the healthcare technology sector, is in search of a sharp Part-Time Technical Writer based in Toledo, OH. We're innovators, problem-solvers, and committed to clear, concise technical documentation that allows end users to easily comprehend our product offerings. **The Opportunity** We're not looking for someone to merely reiterate technical information; rather, we're after someone who can effectively and imaginatively translate our product features into user-friendly guides, tutorials, and FAQs. This is a hybrid role where you'll blend remote work with time in our Toledo office for collaborative sessions and deeper product understanding. The position is part-time, approximately 20 hours a week, with scheduling flexibility. The individual will report to the Documentation Manager. **Key Deliverables** * Crafting in-depth user manuals and product documentation for our suite of software solutions. * Creating training guides to help end-users adopt and maximize the effectiveness of our technology. * Developing compelling visual aids (diagrams, charts, and screenshots) to enhance comprehension. * Managing the documentation lifecycle, from initial creation to version control and updates. * Collaborating with software engineers, product managers, and support staff to ensure content accuracy and relevance. * Assisting in maintaining consistent brand messaging across all technical documentation assets. * Working on different iterations of product manuals. * Addressing feedback regarding user documents, as it pertains to errors, or difficulty locating requested content. **What You’ll Bring** * Proven aptitude in technical writing, including proficiency in crafting technical documentation that’s clear and accessible. * Hands-on familiarity with documentation tools and software such as MadCap Flare, Adobe RoboHelp, or similar platforms. * Experience creating, maintaining and updating online documentation. * A demonstrated knack for translating complex technical details into plain language for a diverse audience. * Outstanding research and analytical abilities to extract and validate technical content. * Exceptional communication and collaboration skills, capable of effectively engaging with technical and non-technical stakeholders. * Adaptability to working in a fast-evolving, dynamic environment and responding positively to shifting priorities. **Traits We Appreciate** * **Critical Thinking**: You assess information logically, ensuring clarity and accuracy in your documentation. * **Detail-Oriented**: You obsess over the small things to get to the best version possible, while adhering to the provided documents. * **Organized**: You know your projects and deadlines. **Compensation and Benefits** As part of our team, you will have opportunities to: receive mentorship from leaders in their fields; have flexible work arrangements that facilitate an enriching life both inside and outside of work; receive recognition of milestones. Our benefits include: * Competitive Hourly Rate: Starting at $25 per hour, commensurate with skills and expertise. * Professional Development: Budget allocations for external training and certification. * Health Coverage: Company health insurance, effective after 90 days. * Paid time off If you have a passion for technological content creation, we want to hear from you. We strive to present equal opportunity for growth. Your skill set can take our solutions and end-user education to new levels.Toledo, OHHybridPart-time$25/hour + BenefitsTechnical Writing & Editingabout 2 months ago
- Our client, a cutting-edge marketing firm in Fort Worth, requires a skilled freelance technical writer for remote collaboration. They need someone ready to transform complex IT concepts into easily digestible guides and documentation. They don’t need a creative writer; they need someone with a knack for details and procedures. If you're a clear and methodical individual looking for remote flexibility, keep reading. **Your Responsibilities Will Include** * Developing in-depth, step-by-step tutorials and guides covering new features for the client's core software. * Producing and updating detailed API documentation for developers, ensuring clear usage examples. * Creating and maintaining a comprehensive knowledge base to address common customer questions and troubleshoot problems. * Contributing to the style guide to improve consistency and clarity across all documentation. * Working directly with software developers and product managers to acquire a comprehensive understanding of features and functionality. * Actively participating in documentation reviews to enhance precision and effectiveness. **Ideal Candidate Profile** * Demonstrates proficiency in converting complex technical concepts into easily digestible documentation for a non-technical audience. * An experienced technical writer, ideally with a focus on SaaS software documentation. * Familiarity with markdown, reStructuredText, or similar markup languages used for documentation. * Practical experience with version control systems like Git to track changes to documentation. * A solid grasp of API documentation and generating it with tools like Swagger or similar. * You’ve probably mastered the art of time management and consistently meeting deadlines. * Ability to collaborate effectively in a remote environment, demonstrating autonomy and responsiveness. **What's In It for You?** * This freelance role comes with competitive compensation, acknowledging your value and contributions. * Enjoy the convenience of working remotely, from your Fort Worth home or anywhere in the world. * The client strongly encourages continuous training and offers resources to further hone your skill set. * The team values collaborative input, and you'll have the opportunity to influence their technical writing approach. * See your documentation have a positive, meaningful impact on software users. * Flexible project timelines that can accommodate your schedule, ensuring work-life balance. If you are a meticulous freelance writer with a drive to simplify complex subjects, the client would like to hear from you. Your detailed understanding of translating tech language for all users and your ability to complete all requirements on time make you a valuable asset to the documentation needs. The ideal applicant should want to join the team immediately, and contribute greatly to user resources.Fort Worth, TXRemote / HybridFreelance$40 - $60 per hourTechnical & Marketingabout 2 months ago
- Our mission-driven organization seeks a diligent and versatile Content Architect to spearhead our efforts in distilling complex programmatic information into engaging and accessible resources for the New York City community. The ideal candidate merges technical prowess with a storyteller's flair, enabling us to extend our outreach and optimize understanding of the services we provide. This role blends content generation, management, and strategy, offering ample opportunities for innovation in a vital city. If you possess a blend of curiosity, attention to detail, and a sincere passion for simplifying the sophisticated, we encourage you to explore how you can serve a pivotal role with our team. **Crafting Informative Narratives** This central function entails taking complex concepts regarding program execution and translating these ideas into blog posts, online guides, and various resources digestible to our constituents. It's not simply about conveying the bare minimum facts but ensuring the context is properly tailored for maximum readability and user comprehension. Examples would include but not be limited to: 1. Concisely explain technical program methodologies through visually rich infographics. 2. Craft step-by-step guidebooks and resource documentation for user onboarding. 3. Work with multiple stakeholders and experts to identify crucial messaging opportunities and insights. **Information Architecture Leadership** You will influence how data is structured, categorized, and retrieved to maintain optimal functionality. This entails regular audits of documentation, implementing versioning best practices, and staying ahead of content drift to verify information remains factual, relevant, and valuable for years. * Overseeing all internal knowledge archives related to company processes. * Refining SEO optimization to make resources easily discovered within New York's diverse web sphere. * Designing taxonomy schemes and nomenclature guides tailored toward content consumers. **Essential Knowledge and Skillset** The applicant should offer practical expertise related to web development technologies, understanding information architecture practices, with a background in communications. * Background knowledge regarding HTML and CSS fundamentals preferred. * Proven capability in developing and administering document control methodologies. * Outstanding written communication skillset focused toward multiple target groups. * Prior hands-on involvement generating user resources and documentation. **Compensation and Benefits Profile** We offer a competitive compensation scheme aligned with non-profit organizational structures, highlighting our strong dedication to enabling growth via: * Competitive salary and health benefits packages with options focused on local New York healthcare groups. * Commitment toward career enrichment possibilities, with stipends allocated toward regional courses. * PTO includes flex-time and compassionate off-days. Join our fast-moving culture dedicated to delivering vital initiatives and impactful results in this one-of-a-kind cityscape. If these prospects appeal to you, we wish to hear your narrative!New York City, NYRemote, HybridContractor, Full-time$70,000 - $90,000 yearlyWeb Content, Technicalabout 2 months ago
- Calling all technical documentation specialists in the Austin area! Our team is on the hunt for a dedicated contractor to help us scale our documentation efforts. This is an amazing chance to significantly shape the knowledge base for our cloud-native security platform. **The Core Mission** Your main objective: make complex technology simple for everyone. You'll break down the functionality of our advanced system through clear, concise, and highly informative documentation. Collaboration with our engineering and product teams is key to create content that reflects real-world use cases. Think about producing API documentation, user guides, troubleshooting workflows, and maybe even some interactive tutorials. **Main Responsibilities** * Produce and manage technical documentation for our flagship security platform * Cooperate with engineering and product stakeholders to accurately capture features and workflows * Write detailed guides for different user skill levels (basic to advanced) * Organize and maintain documentation archives with consistent formatting * Revise documentation through user input and version releases * Follow style guides to have standardized, clean outputs. **What Makes You the Ideal Candidate?** * Deep knowledge of software development methodologies and architecture * Background using Confluence, Git, and other doc tools * Solid grasp of cloud services (AWS, Azure, GCP). * Capability to communicate with internal and external team members effectively. * Bonus if you've had field experience or have contributed to large open-source projects * Comfort with remote collaboration, contributing to code documentation, and creating interactive demonstrations **The Academic Angle** An academic background in computer science, engineering, or technical communication isn't necessary, but strongly favored. You should have an intellectual foundation that highlights problem-solving and creative insight. **Perks of Joining Our Team (Contractor Edition)** * Competitive hourly rates * Complete location flexibility * Be a pivotal part of a high-growth, venture-backed Austin firm * Lots of latitude to manage projects independently * Experience scaling tech content in a real-world startup setting * Chance to grow quickly as the documentation platform improves **Our Austin Culture** We balance ambition with the "Keep Austin Weird" approach. We foster an environment where work and life seamlessly blend to promote high value outputs. A lot of the team can be found near Zilker Park or one of the city's incredible food trucks in the evenings, and even on weekends! If that vibe appeals to you, come join our fast-growing cloud-native security firm. This contractor role is perfect if you are a technical writer looking for the next big challenge to grow from and contribute to! Jump in and help us create clear content to take our team to the next level!Austin, TXRemote, HybridContractor$45 - $65 per hourTechnicalabout 2 months ago
- We're a pioneering SaaS firm located in the heart of Kansas City's vibrant startup ecosystem, building cutting-edge solutions for the future of decentralized finance. We're not just innovating; we're setting new standards. Right now, our dedicated technical team is looking for a meticulous Technical Writer to ensure our platforms remain intuitive, user-friendly, and exceptionally documented. **Role Overview** As a member of our Kansas City team, you will create, revise, and maintain comprehensive technical documentation for our software products. Your meticulous attention to detail and exceptional writing skills will directly impact user experience, developer understanding, and overall product success. **Core Competencies** * Document intricate software functionalities clearly and succinctly. * Maintain existing documentation, revising based on new software releases and user feedback. * Collaborate with software engineers, product managers, and customer support to gain in-depth understanding of product functionality and requirements. * Manage document version control, ensuring that only the latest accurate information is disseminated. * Produce API documentation for our external developer network, making it effortless to build integrations with our platforms. * Create engaging tutorials and instructional guides that help our customers quickly understand our tools. **Professional Requirements** * Practical mastery of technical writing principles and methodologies. * Industry exposure in software development, with preference shown for SaaS companies. * Demonstrated capability to convert highly technical specifications into digestible, user-friendly documentation. * Working history with document management systems and version control software. * Scholarly preparation in computer science, engineering, or a related technical discipline. * Experience with agile development methodologies, including sprints, user stories, and product backlogs. * Strong written and verbal communication skills. * Attention to detail and commitment to producing precise and high-quality documentation. **Making a Difference** Your work will directly impact user satisfaction, streamline support processes, and enable smoother product adoption across our diverse customer base. The clarity and completeness of our technical documentation are critical to establishing trust and promoting ease of use. **Benefits that Drive** * Comprehensive healthcare plans. * Generous paid time off policy that supports work-life harmony. * Retirement plan that includes contribution matching. * Employee stock options, sharing directly in the firm's achievements. * Flexible work arrangements, encouraging a healthy work-life integration.Kansas City, MOHybridFull-time$60,000 - $80,000 per yearTechnical Writing, Copywritingabout 2 months ago