Our firm, a cutting-edge solutions provider in the healthcare technology sector, is in search of a sharp Part-Time Technical Writer based in Toledo, OH. We're innovators, problem-solvers, and committed to clear, concise technical documentation that allows end users to easily comprehend our product offerings.
The Opportunity
We're not looking for someone to merely reiterate technical information; rather, we're after someone who can effectively and imaginatively translate our product features into user-friendly guides, tutorials, and FAQs. This is a hybrid role where you'll blend remote work with time in our Toledo office for collaborative sessions and deeper product understanding. The position is part-time, approximately 20 hours a week, with scheduling flexibility. The individual will report to the Documentation Manager.
Key Deliverables
- Crafting in-depth user manuals and product documentation for our suite of software solutions.
- Creating training guides to help end-users adopt and maximize the effectiveness of our technology.
- Developing compelling visual aids (diagrams, charts, and screenshots) to enhance comprehension.
- Managing the documentation lifecycle, from initial creation to version control and updates.
- Collaborating with software engineers, product managers, and support staff to ensure content accuracy and relevance.
- Assisting in maintaining consistent brand messaging across all technical documentation assets.
- Working on different iterations of product manuals.
- Addressing feedback regarding user documents, as it pertains to errors, or difficulty locating requested content.
What You’ll Bring
- Proven aptitude in technical writing, including proficiency in crafting technical documentation that’s clear and accessible.
- Hands-on familiarity with documentation tools and software such as MadCap Flare, Adobe RoboHelp, or similar platforms.
- Experience creating, maintaining and updating online documentation.
- A demonstrated knack for translating complex technical details into plain language for a diverse audience.
- Outstanding research and analytical abilities to extract and validate technical content.
- Exceptional communication and collaboration skills, capable of effectively engaging with technical and non-technical stakeholders.
- Adaptability to working in a fast-evolving, dynamic environment and responding positively to shifting priorities.
Traits We Appreciate
- Critical Thinking: You assess information logically, ensuring clarity and accuracy in your documentation.
- Detail-Oriented: You obsess over the small things to get to the best version possible, while adhering to the provided documents.
- Organized: You know your projects and deadlines.
Compensation and Benefits
As part of our team, you will have opportunities to: receive mentorship from leaders in their fields; have flexible work arrangements that facilitate an enriching life both inside and outside of work; receive recognition of milestones. Our benefits include:
- Competitive Hourly Rate: Starting at $25 per hour, commensurate with skills and expertise.
- Professional Development: Budget allocations for external training and certification.
- Health Coverage: Company health insurance, effective after 90 days.
- Paid time off
If you have a passion for technological content creation, we want to hear from you. We strive to present equal opportunity for growth. Your skill set can take our solutions and end-user education to new levels.