70 jobs found
- Join our tech-savvy team in Glendale, Arizona, as a Technical Writer! We're seeking a skilled individual to craft crystal-clear documentation for our cutting-edge software solutions. Your expertise will directly impact our users' understanding and adoption of our products. As a burgeoning force in the tech space, we're serious about high quality documentation for our cloud based application. **Role Essentials** * You'll be the primary creator of our user manuals, API documentation, and troubleshooting guides. * You'll collaborate closely with our development and product teams to gather insights and ensure accuracy. * Transform complex technical concepts into easy-to-understand language, complete with visuals. * Maintain and update existing documentation to reflect changes in our software releases. * Participate in the planning and execution of user feedback sessions to drive the evolution of our documentation. **Desired Abilities** * Demonstrated experience in writing technical documentation for software or hardware products. * Proficiency in using documentation tools such as MadCap Flare, or similar * Strong communication and collaboration abilities to partner with the development team to accurately capture the software functionality * A genuine curiosity about technology and a knack for simplifying complex concepts. * Familiarity with agile development methodologies * An eye for clarity of documentations and a willingness to perform reviews and revisions to help improve accuracy and readability. **What sets you apart?** * Showcase a portfolio of your work that displays your mastery of simplifying complex subjects and your capacity for providing understandable documents. * Possess in-depth technical writing capabilities and the acumen to master a novel subject matter within weeks. * Demonstrate aptitude at technical details, paired with the talent of creating informative graphics and visual aids. * Experience working in cloud infrastructure or with SaaS applications. The current offering is on AWS, so any familiarity with those services would be a huge plus. **Elevate Your Career:** We value our team's dedication by providing highly desirable benefits. We help grow your academic skillset with access to online training courses, workshops, and educational opportunities. * Excellent health, dental, and vision coverage, including options for dependent coverage. * Paid time off, including vacation, sick leave, and company holidays. * A retirement savings plan with company matching contributions, securing your financial future. * Flexible working arrangements where available to help to reach a healthy work and personal life balance. * Professional development and training opportunities to sharpen your technical writing toolkit. * We strive to foster a supportive culture where diversity, respect, and individual contributions are appreciated and acknowledged. We are deeply invested in nurturing a fair and respectful workplace, with regular opportunities to engage with leadership, offering a forum for dialogue and cultivating continuous improvements. **Local Flavor, Global Impact** Glendale offers a vibrant blend of urban amenities and outdoor adventures. From the excitement of State Farm Stadium (home of the Arizona Cardinals) to the charm of the Westgate Entertainment District, you'll find plenty to explore in your free time. With us, you're not just joining a job but investing in the future of innovation where you and our team will leave a positive mark.Glendale, AZOn-siteFull-time, Freelance$60,000 - $80,000 per yearTechnical Writing14 days ago
- We're a burgeoning software company situated in the heart of Pittsburgh's tech corridor, and we are actively seeking a proficient Technical Writer to join our ranks. Our mission is to simplify intricate technological processes through lucid and comprehensive documentation. If you possess a knack for transforming complex concepts into easily digestible content, and you thrive in a fast-paced, hybrid work setting, this could be your next career pivot. **Your Impact:** * Crafting and maintaining comprehensive documentation for our suite of software products, ensuring accuracy and user-friendliness. * Collaborating closely with our software development, product management, and quality assurance teams to understand product functionalities and translate them into clear, concise instructions. * Creating tutorials, user manuals, API documentation, and troubleshooting guides that empower our users to maximize the potential of our software. * Participating in the software development lifecycle, offering valuable insights and feedback on documentation requirements and usability. * Maintaining a documentation repository, ensuring it's well-organized, up-to-date, and easily accessible to both internal and external users. * Contributing to the development of documentation standards, style guides, and best practices to ensure consistency and quality across all technical communication. * Evaluating and incorporating user feedback to continuously improve documentation and enhance the user experience. * Creating release notes that accurately reflect changes made to software, new features added, and known issues. These notes should be suitable for varying audiences, from technical professionals to end-users. * Assisting customer support with advanced technical assistance by delivering in-depth technical details needed for advanced issue resolution. **Skills That Shine:** * A background steeped in technical writing, ideally in the software or technology industry. A portfolio demonstrating the ability to transform technical content to user-friendly format is vital. * Unrivaled prowess in communicating complex information simply, concisely, and with impeccable clarity. * Working knowledge of documentation tools, style guides, and content management systems. This might include but is not limited to tools such as MadCap Flare, Confluence, and Git. * A degree focusing on a technology specialization, for example, Computer Science. The equivalent in professional practical hands-on skills will be also considered. * Exceptional analytical and problem-solving skills, coupled with a thirst for continuous learning and professional growth. * Solid skills in collaborating in team environments, being open minded to comments, criticisms, and new ideas. **The Perks:** * Competitive salary package and comprehensive benefits, including health, dental, and vision coverage. * Generous paid time off policy and paid holidays, allowing you to recharge and maintain a healthy work-life balance. * Hybrid work model, offering flexibility and the opportunity to work from both our Pittsburgh office and your home. * A dynamic and collaborative work environment where your contributions are valued and recognized. * Professional development opportunities to expand your skills and advance your career within our growing organization. Our focus is on personal development that empowers employees to deliver excellent work consistently. **Our Pledge to You:** We are deeply invested in building a diverse and inclusive workforce where everyone feels welcome and valued. We celebrate individual differences and actively seek to create an environment where everyone can thrive. To this end, we focus our training and activities on employee empowerment that translates into increased production and engagement, delivering benefits that exceed the norm in today's economic reality.Pittsburgh, PAHybrid or On-siteFreelance or Full-time$65,000 - $85,000 per yearTechnical Writing & Web Content15 days ago
- Our client, a dynamic marketing agency nestled in the heart of Seattle's tech-forward South Lake Union neighborhood, seeks a versatile freelance technical copywriter. This isn't your run-of-the-mill documentation gig. They're looking for someone who can translate complex SaaS solutions into clear, engaging, and user-friendly copy. Forget boring manuals; this is about crafting compelling narratives that empower users. Seattle's booming tech scene demands clarity and innovation in communication, and that's precisely what they're offering. **The Assignment: Conquer Technical Complexity** They've got a suite of sophisticated software tools that their clients need to understand inside and out. Your mission, should you choose to accept it, is to distill these powerful platforms into easily digestible content. This includes everything from writing user guides and tutorials to crafting website copy and product descriptions. Your success hinges on your capacity to rapidly grasp technical intricacies, collaborate effectively with developers, and transform that knowledge into engaging prose. **What You'll Be Doing** * Crafting user guides and tutorials that make their software feel intuitive, even to non-technical users. * Producing engaging website copy that highlights their products' value propositions. * Writing concise and informative product descriptions. * Collaborating closely with their development and product teams. * Maintaining a consistent brand voice across all technical documentation. * Implementing SEO best practices in all written materials. * Ensuring all copy adheres to their style guidelines and brand standards. * Staying up-to-date on the latest software and technology trends. **Experience We Value** * A demonstrated portfolio showcasing your prowess in simplifying technical concepts. * Familiarity with Seattle's software and tech industries. * Deep understanding of SaaS business model and terminology. * Experience collaborating with cross-functional teams (developers, designers, product managers). * Excellent organizational and time-management capabilities. * Familiarity with Chicago Manual of Style, AP Style, or other major writing style guides. * Understanding of current SEO standards for tech-focused copy. **Perks & Benefits** They're offering competitive freelance rates, remote work flexibility (a nod to Seattle's coffee-shop culture, perhaps?), and the chance to add impressive pieces to your professional portfolio. This is an outstanding opportunity to shape the voice of groundbreaking software and play a key role in empowering users. **Making an Impact** As a contract technical writer, your output will directly enable customer satisfaction, increase software adoption, and boost their overall brand recognition in the marketplace. You'll have the opportunity to improve content that is critical to their sustained success in an increasingly complex software market.Seattle, WARemoteFreelance$50-$75/hourTechnical Copywriting22 days ago
- Our Baltimore-based team is on the lookout for a skilled Technical Writer with a knack for simplifying complex information. If you thrive on transforming intricate technical details into accessible documentation, we want to hear from you. **What You'll Be Doing:** * Crafting clear, concise, and user-friendly documentation for our software products. * Collaborating closely with our engineering and product teams to understand new features and updates. * Developing tutorials, user guides, and FAQs to enhance the user experience. * Maintaining and updating existing documentation to ensure accuracy and relevance. * Conducting thorough research on technical concepts and industry standards. * Working in an Agile environment, participating in sprint planning and reviews. * Ensuring all documentation adheres to company style guidelines and industry best practices. **Skills That Make You Shine:** * A stellar record of technical writing in the software industry. * In-depth understanding of software development lifecycles and methodologies. * Proficiency with documentation tools like Confluence, JIRA, and Markdown. * Excellent communication skills and the ability to collaborate effectively with technical teams. * A keen eye for detail and a passion for clarity. * Proven ability to manage multiple projects and meet deadlines. * Experience with API documentation and software integration is a plus. **Our Commitment to Your Growth:** * Competitive hourly rate. * Flexible freelance schedule. * Opportunity to work with cutting-edge technologies. * A supportive and collaborative work environment. * Potential for long-term engagement and career growth within our organization. **What Sets Us Apart:** We're not just another tech company. We believe in fostering a culture of innovation, collaboration, and continuous learning. We encourage our team members to push boundaries, explore new ideas, and make a real impact on our products and our users. We champion clear communication, streamlined processes, and a focus on delivering value. If you're a Baltimore-based Technical Writer looking for a challenging and rewarding freelance opportunity, we invite you to apply. Join us in shaping the future of software documentation.Baltimore, MDOn-siteContractor, Freelance$40 - $60 per hourTechnical & Business Writing23 days ago
- Our expanding analytics firm seeks a diligent and adaptable technical writing expert. Here in Minneapolis, we're tackling some of the most exciting challenges in data visualization and predictive modeling. This role isn't just about writing manuals; it's about simplifying complexity and empowering our clients to leverage the full potential of our products. **Demystifying Data: Your Central Objective** At its core, your mission will involve translating sophisticated algorithms and systems into intuitive, user-friendly documentation. You'll be the bridge between our development team and our diverse client base, ensuring seamless understanding and effective utilization of our proprietary tools. **Key Areas of Focus:** 1. **Technical Documentation Production:** You will meticulously craft and revise user guides, API documentation, release notes, and troubleshooting guides. Prior experience using markup languages such as Markdown, Restructured Text, or similar for version control is very beneficial. 2. **Collaboration Across Departments:** Regularly engage with software engineers, data scientists, product managers, and customer support teams to ensure accuracy, clarity, and completeness of all technical resources. Expect to facilitate frequent feedback sessions. Our firm thrives on team work. 3. **Information Architecture Enhancement:** Devise intuitive documentation structures, content categorization strategies, and search functionalities to optimize user accessibility and knowledge retrieval. A knack for UI/UX for documentation is strongly valued. Minneapolis is a hot bed for firms focusing on user interface and experience. 4. **Training Content Creation:** You will conceptualize and create engaging training materials, video tutorials, and webinars to assist users in grasping essential functionalities and advanced techniques. Familiarity with content authoring tools such as Articulate Storyline, Camtasia, or Adobe Captivate is preferred. We support our employees with industry relevant education courses. **Desired Skills & Background** * A robust understanding of data analytics principles and statistical concepts is essential. Solid practical foundation in mathematical or programming domains is extremely helpful. Degree level experience in either a quantitative scientific or computer related program desired. * Experience with API documentation tools, such as Swagger or Postman. * Demonstrable competency in crafting clear, accurate, and concise technical documents. Our writing is thorough yet accessible to individuals from diverse academic and professional origins. * Skill in presenting sophisticated ideas in a clear, logical, and engaging way. Excellent command of the English language, both written and verbal, is very important. * A proactive mindset, an aptitude for self-directed research, and a zeal for continuous knowledge acquisition are highly valued. Our technical landscape is always rapidly adapting. **Employee Rewards** We offer a benefits package tailored to support your health, financial security, and professional development: * **Health & Wellness:** Comprehensive medical, dental, and vision insurance plans. Gym membership reimbursements to keep you healthy and active. * **Financial Perks:** 401(k) retirement savings plan with company match, stock options (depending on position level), performance-based bonuses to award excellence, employee referral bonuses. * **Growth Potential:** A commitment to your ongoing professional learning through sponsored conferences, certification programs, and internal training resources. We want you to always have fresh insights! * **Work-Life Balance:** Generous paid time off (PTO) policy, paid holidays, flexible work arrangements, including remote options, and parental leave benefits. We believe that our documentation is more than just instructional content; it's a pivotal facet of the user experience and brand loyalty. Join our team in Minneapolis and play a key role in making data accessible and impactful for everyone. We believe that analytics can solve challenges!Minneapolis, MNRemoteFull-time / Freelance$60,000 - $85,000 per yearTechnical Writing / Copywriting23 days ago