Our Plano-based client is scaling rapidly and seeks a meticulous technical writer to refine our product documentation. This individual will transform complex technical specifications into clear, concise, and user-friendly guides, API documentation, and troubleshooting resources. If you're an experienced technical communicator who thrives in a fast-paced environment and has a knack for making intricate information accessible, we want to hear from you.
Responsibilities
- Translate detailed engineering specifications and software architectures into easily digestible documentation.
- Create comprehensive API documentation, including code examples, tutorials, and best practices.
- Develop and maintain user guides, training materials, and knowledge base articles for a diverse audience.
- Collaborate closely with engineers, product managers, and support teams to ensure accuracy and completeness of documentation.
- Contribute to the style guide and maintain documentation standards.
- Manage multiple documentation projects simultaneously, adhering to deadlines and prioritizing tasks effectively.
- Incorporate user feedback to improve the quality and usability of documentation.
- Create diagrams, flowcharts, and other visual aids to enhance understanding.
Required Skills
- Proficiency in writing, editing, and proofreading technical documents.
- Adept at simplifying complex technical concepts for non-technical audiences.
- Familiarity with documentation tools and platforms, such as Confluence, MadCap Flare, or similar.
- Knowledge of API documentation tools such as Swagger or Postman.
- Capable of working independently and as part of a collaborative team.
- Able to quickly learn new technologies and concepts.
- Demonstrates meticulous attention to detail.
Professional Attributes
- Proven record of creating high-quality technical documentation in a software or technology-related field.
- Excellent written and verbal communication abilities.
- Experience with version control systems (e.g., Git).
- Understanding of software development lifecycles and Agile methodologies.
- Demonstrable ability to manage and prioritize multiple projects effectively.
Perks of Joining Our Team
- Flexible hybrid work model allowing for a blend of remote and in-office collaboration.
- Competitive compensation reflecting experience and expertise.
- Full health, dental, and vision insurance coverage.
- Generous paid time off, promoting work-life balance.
- Ongoing professional development opportunities.
- Dynamic team environment fostering creativity and growth.
- Stock options offering equity in a high-growth company.
- Employee referral bonuses, incentivizing team expansion.
- Team-building events, including quarterly outings and holiday celebrations.
Our organizational ethos centers on relentless growth, teamwork, and impactful outcomes. We need a collaborator capable of taking complex data and ideas and rendering them for wide accessibility. Help make the tech simpler for those who use it!