Our Irvine, CA based tech startup is searching for a dynamic and versatile Social Media & Technical Content Specialist to bridge the gap between our complex software and our diverse user base. If you're fluent in both code and conversational marketing, enjoy simplifying intricate concepts, and have a knack for creating engaging content that resonates across different platforms, we encourage you to apply!
Key Role Elements
Content Development & Strategy: Craft, develop, and execute comprehensive content strategies aligning with our marketing objectives across various social media channels. Your work will involve crafting captivating narratives that demonstrate the unique benefits of our software platform and cultivate a strong and positive community.
Technical Documentation: Create clear, concise, and user-friendly documentation for our software products, including user guides, tutorials, FAQs, and API documentation. You will partner closely with our engineering team to ensure accuracy and clarity. Keep all documents current, integrating the latest software updates and upgrades.
Social Media Engagement: Manage and grow our social media presence. This means keeping up-to-date on current trends and engagement strategies. Develop schedules to execute various campaigns across all social media platforms. Maintain communication with followers through commenting, messaging and live Q&A sessions to grow customer engagement.
Performance Monitoring & Reporting: Implement comprehensive analytics dashboards to track content performance, audience engagement, and campaign effectiveness. Use your analysis to generate bi-weekly or monthly reports with insights, progress and trends on ROI.
Core Competencies
Academic Background: A bachelor’s degree in Marketing, Communications, Computer Science, or a related field will set you apart, but equivalent experience and a portfolio showcasing technical writing and social media content will do nicely.
Career Progression: At least 3 years of expertise in content creation and social media management. Your background should be heavily focused on technology. Previous experience working with a tech company will push you to the top of the applicant list.
Practical Knowledge: Superior writing, editing, and proofreading skills. Experience in multiple social media channels is an advantage. Familiarity with social media management tools, content management systems (CMS), and analytics platforms will also give you a boost.
Industry Background: A strong understanding of software development lifecycles and technical terminology. An understanding of social media trends will ensure your relevance.
Making a Difference
Professional Growth: Ongoing learning opportunities that grow into clear paths of professional and creative evolution.
Agency Life Perks: A competitive salary plus an attractive benefits package, including health, dental, and vision insurance, paid time off, and flexible work arrangements.
Our Commitment to You: A collaborative, fast-paced startup environment where your ideas matter and your contributions make a significant impact. We value creativity, innovation, and a passion for excellence.
Bonus Points if You've
- Hands-on expertise with SEO (Search Engine Optimization) and keyword research
- Practical mastery of video editing and graphic design software
- Skill cultivation in project management skills with the ability to manage multiple projects simultaneously
This is an excellent opening for a creative and motivated professional who enjoys being part of a dynamic, high-growth organization and creating the type of content that makes an impact! Let's innovate! Let's elevate! Let's create!