148 jobs found
- We're on the hunt for a meticulous and innovative technical writer to bolster our documentation team. As a Boston-based SaaS provider specializing in AI-driven cybersecurity solutions, our user base relies on clear, concise, and comprehensive technical documentation to maximize the value of our products. If you possess a knack for translating complex technological concepts into easily digestible guides, thrive in a fast-paced environment, and have a desire to contribute to a mission-critical field, then you might be precisely who we need. We are targeting individuals residing within the Boston metropolitan area due to occasional hybrid meetings at our Seaport district office. As a core member of our technical communications unit, your expertise will directly impact user satisfaction, streamline support requests, and ultimately contribute to our overall company growth. You will collaborate closely with product managers, engineers, and support staff to gather information and create content for diverse audiences, ranging from cybersecurity novices to seasoned IT professionals. **Primary Responsibilities:** 1. Produce, maintain, and revise in-depth technical documentation, including API documentation, user manuals, troubleshooting guides, and release notes. 2. Collaborate closely with engineering and product development teams to understand product functionalities and features. 3. Gather data through research, consultation with SMEs (Subject Matter Experts), and hands-on experience with our product. 4. Develop and enforce consistent documentation standards, templates, and terminology in alignment with our company's style guide. 5. Manage multiple documentation projects simultaneously, adhering to deadlines and prioritizing tasks efficiently. 6. Proactively seek out opportunities to improve existing documentation and processes based on user feedback and internal reviews. 7. Create clear diagrams, illustrations, and code snippets to enhance understanding and visual appeal. 8. Stay up-to-date on industry trends and emerging technologies within the cybersecurity landscape. **Qualities We Admire:** * Proven ability to transform complex technical data into simple, accessible prose. * Familiarity with documentation tools such as Git, MadCap Flare, Confluence, or similar technologies. * Hands-on experience writing and maintaining API documentation using standards like Swagger or OpenAPI. * A solid understanding of SaaS business models, especially those relating to security solutions. * Excellent attention to detail and commitment to delivering high-quality work that meets exacting requirements. * Experience contributing to open-source projects and developer communities (a major plus!). **Rewards & Perks** * Comprehensive medical, dental, and vision insurance, with significant company contribution. * Unlimited paid time off (we trust our team to manage their time responsibly). * 401k retirement plan with company matching contributions to secure your financial future. * Professional development budget for training courses, certifications, and conferences. * Company-sponsored social events and team-building activities throughout the year. Embrace a collaborative, connected workplace! * Modern office space with a fully stocked kitchen and dedicated quiet zones. * Opportunities to contribute to a rapidly growing, mission-driven organization that impacts global cybersecurity. * A supportive and collaborative environment with potential for career advancement.Boston, MARemote, HybridFull-time, Contractor$75,000 - $95,000 yearlyTechnical & Copywriting2 months ago
- Our organization, dedicated to advocating for vulnerable communities in Newark, NJ, is seeking a passionate and skilled technical editor and writer to enhance our communication strategies. As a pivotal member of our communications team, you will be responsible for crafting compelling narratives that inform, engage, and inspire action, alongside managing documentation for grant reporting. We're not just looking for someone who can write and edit, but someone who understands the nuance of conveying complex information to diverse audiences. **Your Impact:** * Refine raw data and complex findings into easily digestible, user-friendly content for grant reports and community updates. * Collaborate across teams to produce impactful communication materials, ensuring accuracy and message consistency. * Ensure our digital presence is clear, concise, and compelling, adhering to the highest standards of communication excellence. * Provide editorial support to team members, enhancing overall communications effectiveness. * Craft engaging, error-free content that amplifies our mission and initiatives across various platforms. **Crafting a Difference:** We seek a professional with a strong grasp of technical writing and editing. Proven project management skills are crucial. The ability to meet deadlines in a mission-driven environment is critical. Experience in nonprofit or related sectors is a plus, bringing a unique perspective to our content creation. Key qualifications we're looking for include: 1. A background in communications, journalism, English, or a related field, demonstrating a scholarly preparation that underpins your skills. 2. A proven track record in technical writing and editing, showcased by a portfolio of impactful content. 3. Exceptional writing, editing, and proofreading skills, ensuring every piece of content meets our quality benchmarks. 4. The capacity to work autonomously while collaborating effectively in a team-oriented setting, balancing independent creativity with shared goals. 5. An empathetic understanding of community issues, driving your commitment to our mission. **Benefits That Matter:** Our commitment to our team goes beyond the ordinary, offering an array of advantages designed to bolster your wellbeing and professional journey: * Generous paid time off, emphasizing work-life harmony. * Comprehensive health, dental, and vision coverage, ensuring you're always at your best. * Professional growth opportunities, fostering your ongoing learning and development. * Retirement planning options, securing your financial future. * A supportive work culture, amplifying team success and unity. **We Offer More Than Just a Job:** Here, you're joining a group of people dedicated to achieving positive change. Your contributions are seen and cherished, and you're given countless chances to learn and develop. Our dedication to justice extends to both the communities we serve and our own team. If you have a strong passion for communicating social impact, your work ethic is above reproach, and have the needed editing and writing skills, you are most likely the type of individual we would welcome onto our team.Newark, NJHybridFull-time, Contractor$60,000 - $80,000 per yearEditing, Technical2 months ago
- We're an established professional services firm in Cleveland, Ohio, seeking a meticulous and detail-oriented Editor to join our growing team. If you possess a keen eye for detail, a passion for maintaining accuracy, and an unwavering commitment to producing flawless documents, this could be the ideal opportunity to refine your editing acumen. This position is available as both on-site or hybrid, providing flexibility. **Role Essence** The incoming editor will become the standard-bearer of quality, responsible for safeguarding our company's reputation through vigilant review and improvement of our written material. In this role, your focus will extend across a broad range of document types, including reports, client communications, internal publications, and marketing collateral. This position calls for someone deeply attuned to grammar, syntax, style, and overall clarity, with the tenacity to flag errors that others might miss. Your role is about more than correcting mistakes, it's also about elevating the overall professionalism and consistency of our corporate image. **Daily Nuances of the Role** * Thoroughly reviewing all written content to correct errors in grammar, punctuation, and spelling * Ensuring consistency in style, voice, and tone across all company documents * Collaborating with writers and subject matter experts to enhance clarity and readability * Upholding and enforcing our internal style guide * Managing version control and archiving of edited documents * Identifying and correcting inaccuracies in factual information * Adhering to project deadlines while delivering high-quality editing * Providing constructive feedback to writers to improve their writing skills * Conducting quality assurance checks on finished products * Staying updated with the latest trends in language and grammar conventions **Ideal Background & Knowledge** We seek individuals who have honed a sharp eye for textual precision. * Proven track record in professional editing * Strong command of the English language, grammar, and syntax * Ability to work both independently and collaboratively in a team * Proficiency in Microsoft Office Suite * Knowledge of AP Style or other common style guides * Familiarity with project management tools is valued * Comfortable with short turnaround times in a fast-paced environment * Undergraduate preparation in English, journalism, communications, or related study * Exposure to editing within the professional services domain * Portfolio demonstrating past achievements **Employee Resources and Wellbeing** We invest in your future. That's why we provide our team with access to: * Health insurance options with full medical, vision, and dental benefits. * Generous allotment of paid leave that allows for work/life balance * Employer contributions towards your financial retirement security * Professional training workshops for continual skill improvement * Tuition credits toward relevant continuing scholarly endeavors. We actively endorse a diverse and egalitarian workplace. Qualified applicants receive review regardless of ethnicity, gender identity, or physical capability.Cleveland, OHOn-site or HybridFull-time$50,000 - $65,000 per yearEditing2 months ago
- Our tech company, rooted in Austin’s unique culture, needs a resourceful Freelance Web Content Copywriter to shape compelling narratives for our diverse client base. We're not just looking for wordsmiths; we're looking for individuals who understand how Austin "keeps it weird" and can translate that vibe into engaging web content that resonates with a modern audience. **Content Architect for the Digital Frontier** You'll become a pivotal part of a dynamic creative team. This role involves weaving words that not only inform but also captivate, leading potential customers down the path to conversion. Whether it's crafting landing pages or sculpting case studies, your work will be the digital handshake that opens doors for our clients. **The Opportunity Unfolds** * Forge narratives that convert site visitors into loyal customers. * Collaborate with project teams, designers, and SEO specialists. * Conduct research on industry-specific topics to create credible content. * Optimize content for readability, engagement, and discoverability. * Juggle multiple projects while maintaining accuracy and attention to detail. * Contribute to ongoing content strategy development. **A Compelling Candidacy Looks Like…** * Proven industry background in copywriting or content creation. * Familiarity with web design, SEO, and UX principles. * Flair for distilling technical details into understandable content. * A portfolio that showcases work across web pages, blogs, or marketing material. * An appetite for adopting brand voices while contributing your own personality. * Bonus consideration for candidates based in (or familiar with) Austin’s thriving tech and cultural landscape. **Essential Capabilities for Success** * Mastery of English grammar, usage, and the nuances of modern copywriting. * Experience in collaborating and iterating based on team input. * Project management skills to meet multiple, concurrent deadlines. * Adaptability in content style to align with diverse industry demands. **A Few More Details About The Freelance Life** * Competitive hourly pay, influenced by experience. * Hybrid work arrangements: blend the perks of remote productivity with the camaraderie of occasional office sessions. * Opportunities for long-term engagement and project diversity. * We will provide the tools and resources required to perform outstanding work. **Stand Out to Stand Up** In this role, you get to work with an expanding roster of tech clients to make a significant impact across diverse sectors, infusing your unique copywriting flair into a portfolio that continues to evolve and impress. Be part of the story – contribute to it – and let your work represent your passion. **Location Considerations in Austin** With Austin's buzzing scene surrounding South by Southwest (SXSW), content is a language everyone speaks. A familiarity with digital platforms will give you an extra edge, but above all, we look for the ability to integrate cultural relevance into every piece of content. Are you ready to make your mark? **Why this matters from a cultural perspective:** Joining us means contributing directly to a brand that thrives on cultural relevance. The team celebrates a mix of creative thinking, and independent voices; Austin is about maintaining individuality, so we hope you embrace yours. (Word Count: 455)Austin, TXHybrid, RemoteFreelance$30 - $50 per hourCopywriting, Web Content2 months ago
- We're seeking a diligent and detail-oriented Technical Writer in the heart of New York City to bridge the gap between our complex engineering solutions and our diverse clientele. This hybrid role offers a unique opportunity to be at the forefront of innovation, collaborating with cross-functional teams to transform intricate technical specifications into easily digestible and user-friendly documentation. If you are a skilled communicator with a knack for demystifying complex concepts, this might be your ideal professional evolution. As our Technical Writer, you will immerse yourself in our product development lifecycle, working closely with engineers, product managers, and customer support teams to deeply understand the features, functionalities, and underlying logic of our software and hardware offerings. Your primary responsibility will be to craft comprehensive and accurate documentation that empowers our users to effectively leverage our technologies, minimize support inquiries, and maximize their overall satisfaction. This encompasses creating user manuals, API documentation, troubleshooting guides, installation instructions, and knowledge base articles tailored to varying levels of technical expertise. **Key Responsibilities** * Developing and maintaining high-quality technical documentation, including user manuals, API references, and knowledge base articles. * Collaborating with engineering and product teams to understand product functionality and translate complex information into clear and concise documentation. * Conducting thorough research on product features, specifications, and intended audience to ensure accurate and effective documentation. * Editing and proofreading documentation to ensure clarity, consistency, and grammatical accuracy. * Implementing and adhering to documentation standards and best practices. * Staying up-to-date with industry trends and technologies to continuously improve documentation quality and relevance. * Creating diagrams, illustrations, and other visual aids to enhance understanding. * Collecting and analyzing user feedback to identify areas for documentation improvement. * Managing documentation version control and ensuring that all documentation is up-to-date. * Contributing to the development of training materials for internal and external audiences. **Necessary Talents** * A background that displays a proficiency in technical writing, ideally within a software or hardware development environment. * Exceptional written and verbal communication skills, with a demonstrated ability to explain complex concepts simply and clearly. * A knack for attention to detail and commitment to accuracy. * Experience working with documentation tools and content management systems. * Familiarity with API documentation standards and best practices. * The capacity to work independently and collaboratively in a dynamic, fast-paced setting. * An aptitude for learning new technologies quickly. * Knowledge of industry standard writing styles like Chicago Manual and AP Style * Proficiency with documentation authoring software. **What Awaits You** * Competitive salary, commensurate with skill set and professional footprint. * A complete benefits package, including health, dental, and vision insurance. * Generous paid time off and sick leave accrual. * 401(k) plan with employer matching contributions. * Professional advancement potential within a fast-growing business. * A collaborative and innovative professional atmosphere. Enjoy the fast paced, always something new, NY work environment from our hybrid role.New York City, NYHybridContractor$80,000 - $100,000 yearlyTechnical Writing & Editing2 months ago