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- We are a forward-thinking technology company in Arlington, TX, seeking a highly skilled Technical Content Specialist to join our growing team. This isn't just about writing; it's about shaping the way our users interact with our products and services. As the Technical Content Specialist, you will be the voice of our technology, translating complex concepts into clear, concise, and engaging documentation. **Your Impact** * Orchestrate, maintain, and continually enhance the technical content library, encompassing user manuals, API documentation, knowledge base articles, tutorials, and release notes. You'll be the conductor of our documentation orchestra, ensuring everything plays in harmony. * Collaborate with cross-functional teams—including engineering, product management, and customer support—to ensure accuracy and comprehensiveness of all technical content. Your interactions will be the bridge connecting diverse teams. * Champion a user-centric approach to content creation, meticulously analyzing user feedback and data to identify areas for improvement and optimization. We don't just want satisfied users; we aim for delighted ones! * Spearhead the development of innovative content formats, such as interactive tutorials and video demonstrations, to enhance user engagement and knowledge retention. It's about presenting complex information in easily understandable formats. * Maintain brand consistency across all technical communications, upholding our high standards for quality, accuracy, and tone. We want our documents to be as impressive as our products. * Take ownership of the content development lifecycle from initial research to final publication, demonstrating excellent project management and time-management skills. In the face of deadlines, you are the time bender! * Investigate and apply current trends in content strategy and instructional design to keep our documentation at the forefront of industry best practices. **Skills That Shine** * A background in technical communication, content strategy, or a related field, and a proven track record of creating outstanding technical documentation for a technologically driven audience. Your portfolio should scream "clear and engaging!" * A knack for absorbing complex technical concepts and distilling them into accessible, user-friendly content. Your ability to cut through jargon and make complicated things easy will make you a huge asset. * Exceptional written and verbal communication skills, along with keen attention to detail. Flawless documentation isn't just a goal; it's your standard. * Familiarity with content management systems (CMS) and documentation tools. Experience using version control systems such as Git. * A demonstrated ability to work both independently and collaboratively within a fast-paced, dynamic environment. Collaboration and efficiency will be at your fingertips. * Hands-on expertise in HTML, CSS, and other web development technologies to assist with the creation of web-based documentation. **Perks of being part of our Squad** We believe that our employees should share in the financial success they create. This position offers: * A competitive base salary commensurate with expertise. * Full benefits package that includes comprehensive healthcare, dental, vision, 401k and profit sharing. * Generous PTO (paid time off). * Employee ownership and stock options. * Flexible scheduling and potential for some remote work. * Company lunches. (Because food brings everyone together.) * Career growth opportunities. (As we grow, you grow!)Arlington, TXOn-site / RemoteFull-time$75,000 - $95,000 per yearTechnical & Content Marketing30 days ago