4 jobs found
- Our rapidly expanding fintech company seeks a meticulous and innovative technical writer for freelance collaborations, primarily focused on simplifying intricate concepts for a broad audience. In the heart of Oakland, and ideally working on a hybrid arrangement, your role involves transforming dense financial regulations and innovative technological frameworks into easily digestible content for our user base. The position is ideally suited for someone deeply passionate about both technology and finance, capable of mastering complexity to improve user education. Your impact will be instrumental in growing customer trust through clearer and concise communication. **Key Role Elements** * Distill complex technical and financial jargon into easily understandable guides, tutorials, and FAQs. * Produce detailed documentation outlining API structures, software functionalities, and user journeys. * Act as the bridge between our development and customer support teams, facilitating knowledge sharing. * Regularly refine content in line with emerging updates, user feedback, and latest compliance protocols. **Desired Qualifications** We're looking for someone who naturally blends sharp writing ability with tech insight. Familiarity with the financial sector is a significant plus, as is direct involvement with technical documentation frameworks. Exceptional collaboration abilities are a must, as is an understanding of digital user experiences. Beyond the technical aspects, we value clarity in thinking, precision in documentation, and a relentless commitment to high-quality results. Adaptability is key in our fast-paced environment, as processes evolve in response to the innovative nature of our products. Bonus considerations go to candidates proficient in documenting SaaS platforms. **What We Offer** We view this freelance position as a stepping stone to impactful career building. Here, your words actively influence our product user experience. We champion professional development and offer opportunities to deepen your understanding of the rapidly changing landscape of fintech. Our work dynamic balances flexibility with project-driven purpose, as the technical teams you interact with drive a very high performance agenda. Expect direct influence over the user understanding of cutting-edge technology. This position features flexible schedules that meet both life demands and production expectations. Enjoy Oakland’s diverse culture as a hybrid role or maximize our technological framework with your own remote capacity, as you create compelling stories for an increasingly technical world. As a tech savvy professional, enjoy consistent innovation through our ongoing documentation. **Your Impact at [FinTech Company]** You won't just be writing documentation; you'll be shaping understanding and trust, fostering product loyalty, and driving the adoption of new technologies. With every piece of content, you enhance our brand perception as one focused on transparency, innovation, and genuine user enablement.Oakland, CARemote/HybridFreelance$45 - $65 per hourTechnical Writing2 days ago
- Are you passionate about transforming intricate technical details into easily digestible documentation? Our software firm in Oakland is seeking a meticulous Technical Writer to produce high-quality documentation that contributes to the overall success of our products. This is a unique opening to join a dedicated team committed to simplifying user experiences through clarity and precision. As our Technical Writer, your main objective involves creating, updating, and maintaining documentation for our suite of software offerings. You'll work closely with product managers, developers, and support staff to gather vital data, ensuring our technical documentation is both comprehensive and accurate. This role demands a highly skilled communicator capable of converting complex concepts into user-friendly materials, accessible to a broad audience ranging from novice users to seasoned experts. **Key Responsibilities** * Author and maintain comprehensive documentation, including user manuals, API guides, and troubleshooting guides. * Collaborate with developers and product managers to deeply understand product features and capabilities. * Create clear and concise diagrams, illustrations, and flowcharts to visually support documentation. * Ensure all documentation aligns with brand guidelines and style standards. * Conduct thorough reviews of existing documentation to identify areas for improvement and updates. * Manage and maintain the documentation repository, ensuring organization and easy access. * Participate in the software development lifecycle, offering documentation feedback at each stage. * Contribute to the creation of training materials and knowledge base articles. * Stay current with industry trends and technical writing best practices. **Professional Qualifications** * A solid academic background in technical communication, computer science, or a related field. * Proven experience (3+ years) in technical writing, preferably in a software development environment. * Exceptional writing and communication abilities, with a knack for translating technical information into simple terms. * Proficiency in documentation tools like MadCap Flare, Confluence, or similar. * Knowledge of software development processes and methodologies (e.g., Agile). * Ability to work both independently and collaboratively in a fast-paced setting. * Familiarity with API documentation standards and tools (e.g., Swagger). * Strong attention to detail and a commitment to accuracy. * Portfolio of technical writing samples showcasing your ability to document complex software. **What We Offer** We present a competitive benefits package, including comprehensive health insurance, a 401(k) plan with company match, and generous paid time off. Additionally, we support ongoing professional advancement through training opportunities and career growth plans. At our core, we recognize the importance of work/life balance and support a remote-first workplace, giving our team members the versatility and independence they crave. Join a team that values innovation, professional development, and employee well-being. This position is based in the vibrant city of Oakland, where tech meets culture, offering a stimulating environment for both work and leisure.Oakland, CAOn-site/RemoteFull-time$80,000 - $100,000 per yearTechnical Writing6 days ago
- Seeking versatile communications expert in Oakland! We're a quickly-growing startup dedicated to simplifying financial literacy for the modern world, and we need a *Technical Content Strategist* to help us shape our educational materials. Our ideal candidate is passionate about both finance and accessible learning. If you're a natural communicator and a wizard with words, we're eager to hear from you! Let's break down complex ideas together and empower people through engaging content! **The Challenge Ahead:** * Orchestrate a holistic content plan for educational resources related to personal finance, including articles, guides, and micro-learning modules. * Work closely with our team of financial specialists and instructional designers to bridge technical expertise with user-friendly delivery. * Champion consistent branding across all forms of media while optimizing material for organic reach. * Lead keyword research initiatives in line with modern SEO tactics and keep current with all updates to content generation * Manage content output calendars alongside design personnel ensuring well-crafted design in order to convey core messaging goals. * Evaluate campaign performance against identified KPIs; recommend changes where improvement can create elevated traction through increased reader engagement rates, for increased reach * Ensure adherence when reviewing regulatory protocols within heavily mandated industry parameters; monitor alterations and revisions when changes arise impacting the core themes addressed through campaign material dissemination streams **Key Expertise We're Searching For:** * An undergraduate understanding that can highlight and inform decisions in line with content architecture development plus execution timelines * Proven portfolio documenting ability in designing strategy related initiatives focused upon optimizing informational resources geared explicitly around consumer engagement * Extensive competence leveraging platforms, encompassing mediums varying widely across formats- podcasts & vlogs plus documentation software/tools all become utilized from your comprehensive repertoire set. * Demonstrable skill establishing cross disciplinary dialogues between sector-oriented technical teams alongside consumer focus divisions aiming toward improving comprehensive solutions-building workflows synergistically. * Familiarization integrating methodologies incorporating adaptive responsive learning management system applications plus incorporating AI enhancements strategically aligned content delivery aims. **The Perks:** * Competitive hourly or fixed-rate fee depending on project needs (we respect work). * Fully flexible schedules, work when and where the energy is finest. * Possible opportunity growing in concert company progress plus expanding commitment! * Contributing openly within innovative community devoted around altering how average people attain awareness in financial education!Oakland, CARemoteFreelance, Full-time$60,000-$85,000/yearContent Marketing, Technical9 days ago
- **Empowering Oakland's Open-Source Community: Join Our Technical Writing Revolution!** Our fast-growing tech cooperative seeks a detail-oriented Technical Writer. We empower local open-source projects, making cutting-edge technology accessible to all. If you're passionate about translating complex code into clear, user-friendly documentation and resonate with Oakland’s collaborative spirit, let’s talk! **Your Day-to-Day Impact:** 1. **Crafting Stellar Docs**: Write, revise, and maintain comprehensive documentation for our open-source software, APIs, and developer tools. Target audiences span newbie programmers to advanced engineers. 2. **Collaborating Closely**: Work closely with our development teams to understand system architecture and code functionality. 3. **Elevating User Experiences**: Create tutorials, troubleshooting guides, and FAQs to assist our user community and empower them to fully utilize our software. Test drive various UI's to evaluate the best options, providing input regarding improving the usability for the user community. 4. **Championing Best Practices**: Enforce consistency in documentation style, format, and voice across all projects. Strive for adherence to standards as outlined by Open Source licensing entities and software foundations, as it will benefit our users. 5. **Navigating the Tech Scene**: Attend industry meetups and contribute to relevant online forums to expand your technical knowledge and network. Local presence is welcomed to encourage relationships with the open source community here in Oakland and across the bay. **Academic Preparation & Professional Growth** * An academic background in computer science, engineering, or a closely related field. Alternatively, an equivalent portfolio of hands-on expertise. * Deep comprehension of software development methodologies and agile practices. * Exceptional grasp of technical writing concepts and practices. * Superb communication, interpersonal, and collaboration proficiencies. * Experience with documentation tools (e.g., Sphinx, Doxygen, Markdown) and version control systems (Git). * Bonus points if you're engaged with the open-source movement or have already contributed to documentation projects. Additional bonus points, should you possess certifications or experience related to accessibility guidelines (WCAG) and Section 508 compliance. * Practical knowledge with Linux environments, command-line interfaces, and cloud technologies (AWS, Azure, GCP). **What Makes Us Special** At our Oakland cooperative, we believe in: * **Radical Transparency**: Open salaries and decision-making. * **Equitable Ownership**: Employee ownership shares for long-term commitment. * **Community Enrichment**: Active participation in local open-source events. * **Ongoing Skill Cultivation**: Dedicated budget for technical workshops, conferences, and certifications. * **Generous PTO**: Recharge and focus on what matters. * **Wellness perks**: Promoting well-being through resources such as wellness spending account and mental health resources. **The Cooperative Deal:** * Full-time role with competitive pay. * Comprehensive healthcare coverage. * Remote work environment – though periodic in-person collaboration is encouraged. Ready to contribute to Oakland’s growing tech ecosystem and our open-source mission? Apply today!Oakland, CARemoteFull-time$80,000 - $110,000 per yearTechnical & Web Content10 days ago