2 jobs found
- We are currently seeking a detail-oriented and experienced Technical Writer to join our team in Oakland, CA. This is a freelance opportunity with the potential to transition into a part-time role. We value candidates who can thrive in both remote and hybrid work environments, bringing a flexible and adaptable approach to their work. Our need stems from the increasing complexity of our software solutions and the growing demand for clear, concise documentation. As our new Technical Writer, your primary responsibility will be to transform intricate technical information into easily digestible content for a diverse audience, ranging from end-users to internal staff. Your efforts will play a crucial role in enhancing user understanding and overall customer satisfaction. You will be working closely with our development, product, and support teams to gather information and maintain consistency across all documentation. **Core Accountabilities** * Developing and maintaining comprehensive documentation for our software products, including user manuals, API documentation, and troubleshooting guides. * Collaborating with subject matter authorities to grasp intricate technical concepts and transform them into understandable language. * Ensuring documentation adheres to established style guidelines and branding standards. * Participating in the content review process, incorporating feedback to continuously improve documentation quality. * Creating and updating knowledge base articles to assist both internal and external users. * Managing multiple documentation projects simultaneously, adhering to project deadlines. **Qualities We Value** * A background in technical writing, ideally with a portfolio showcasing your past documentation work. * Proficiency with documentation tools such as Confluence, Readme.io, or similar platforms. * An ability to explain complex technical ideas in a simple and approachable manner. * Excellent written and verbal communication skills, coupled with strong organizational abilities. * Comfort with collaborative and fast-paced work environments. * An awareness of SEO standards and its application to content creation. **Remuneration and Perks** We believe in fair compensation that appropriately rewards expertise and contribution. The compensation will be competitive, structured around an hourly freelance rate with growth potential for a part-time commitment. Additionally, we value the wellbeing of our staff. You'll gain flexibility, and contribute meaningfully to a business that's impacting its industry. You'll also benefit from mentorship from senior experts in this space and contribute to important open source documentation projects. We're a small but growing team working with clients across the world. Your documentation skills will translate into tangible benefits both internally and for our customers.Oakland, CARemote, HybridFreelance, Part-Time$35-$55 per hourTechnical Writingabout 1 month ago
- Our rapidly expanding fintech company seeks a meticulous and innovative technical writer for freelance collaborations, primarily focused on simplifying intricate concepts for a broad audience. In the heart of Oakland, and ideally working on a hybrid arrangement, your role involves transforming dense financial regulations and innovative technological frameworks into easily digestible content for our user base. The position is ideally suited for someone deeply passionate about both technology and finance, capable of mastering complexity to improve user education. Your impact will be instrumental in growing customer trust through clearer and concise communication. **Key Role Elements** * Distill complex technical and financial jargon into easily understandable guides, tutorials, and FAQs. * Produce detailed documentation outlining API structures, software functionalities, and user journeys. * Act as the bridge between our development and customer support teams, facilitating knowledge sharing. * Regularly refine content in line with emerging updates, user feedback, and latest compliance protocols. **Desired Qualifications** We're looking for someone who naturally blends sharp writing ability with tech insight. Familiarity with the financial sector is a significant plus, as is direct involvement with technical documentation frameworks. Exceptional collaboration abilities are a must, as is an understanding of digital user experiences. Beyond the technical aspects, we value clarity in thinking, precision in documentation, and a relentless commitment to high-quality results. Adaptability is key in our fast-paced environment, as processes evolve in response to the innovative nature of our products. Bonus considerations go to candidates proficient in documenting SaaS platforms. **What We Offer** We view this freelance position as a stepping stone to impactful career building. Here, your words actively influence our product user experience. We champion professional development and offer opportunities to deepen your understanding of the rapidly changing landscape of fintech. Our work dynamic balances flexibility with project-driven purpose, as the technical teams you interact with drive a very high performance agenda. Expect direct influence over the user understanding of cutting-edge technology. This position features flexible schedules that meet both life demands and production expectations. Enjoy Oakland’s diverse culture as a hybrid role or maximize our technological framework with your own remote capacity, as you create compelling stories for an increasingly technical world. As a tech savvy professional, enjoy consistent innovation through our ongoing documentation. **Your Impact at [FinTech Company]** You won't just be writing documentation; you'll be shaping understanding and trust, fostering product loyalty, and driving the adoption of new technologies. With every piece of content, you enhance our brand perception as one focused on transparency, innovation, and genuine user enablement.Oakland, CARemote/HybridFreelance$45 - $65 per hourTechnical Writingabout 2 months ago