2 jobs found
- We are scaling our technical documentation and seek a savvy, communicative technical writer to join our Sacramento-based engineering team (with flexible remote options). You will translate complex systems into plain-English documentation for end-users, developers, and internal teams. You should enjoy diving deep into intricate software platforms and explaining the ins and outs in a clear, concise manner. If you’re ready to take ownership of product documentation, API guides, and knowledge base articles, we encourage you to apply! **What You'll Be Doing:** * Author and maintain product manuals, user guides, installation instructions, and API documentation. Become the expert! * Collaborate directly with product managers, software engineers, and support staff to grasp technical subject matter and product functionality. * Edit and proofread technical content crafted by others, ensuring consistency and adhering to brand guidelines. * Incorporate user feedback and testing results to continuously enhance documentation accuracy and utility. * Publish and maintain up-to-date documentation across various platforms, including our knowledge base, website, and in-product help centers. * Develop interactive tutorials and training materials to improve user onboarding and product adoption. * Create diagrams, flowcharts, and illustrations to enhance visual understanding of complex technical concepts. **Your Expertise Includes:** * A background rooted in technical writing, combined with demonstrated aptitude in computer science, engineering, or a similar tech-centric field. * Experience generating documentation for software platforms, APIs, and hardware products. Experience authoring API documentation using tools like Swagger or Postman is a huge plus. * Mastery of technical writing methodologies and best practices, including information architecture and content organization. * An innate skill for conveying highly technical concepts in a manner readily accessible to diverse audiences, ranging from engineers to end-users. * Proven track record of efficiently managing multiple projects simultaneously, meeting stringent deadlines, and proactively communicating progress. * Familiarity with content management systems, version control, and collaboration tools (e.g., Git, Confluence, SharePoint). * Portfolio showing exceptional documentation samples. **The Perks of Joining Us:** * Competitive salary package that rewards exceptional contributions. * Comprehensive health benefits encompassing medical, dental, and vision coverage. * Generous paid time off to promote a healthy work-life harmony. * Options for both on-site work in Sacramento, CA, along with flexible remote work alternatives. * Matching 401(k) plan to secure your financial future. * Opportunities for constant professional enrichment, skills enhancement, and career advancement. * Engaging workplace environment with a collaborative and supportive team culture.Sacramento, CARemote & On-siteContractor$70,000 - $90,000 yearlyTechnical Writing & Bloggingabout 2 months ago
- We are expanding our team and searching for a seasoned Technical Blogger to help us deliver clear, concise, and compelling documentation and articles for our SaaS product. This is a fantastic opportunity to leverage your technical acumen and writing prowess to educate and engage our user base in Sacramento, CA. **Crafting Technical Narratives** As a Technical Blogger, you will translate complex software functionalities into easily digestible content, including how-to guides, troubleshooting articles, and detailed product descriptions. Your mission is to bridge the gap between our software's capabilities and our users' understanding, empowering them to maximize their experience. **Key Responsibilities** * Develop and maintain a content calendar to ensure a steady stream of fresh, engaging blog posts. * Collaborate with the engineering and product teams to stay abreast of new features and updates. * Write clear, accurate, and engaging technical blog posts that cater to both novice and expert users. * Create supporting visuals (screenshots, diagrams, videos) to enhance understanding and engagement. * Optimize content for search engines (SEO) to improve visibility and attract organic traffic. * Monitor blog performance metrics and iterate on content strategy based on user feedback and analytics. * Participate in community forums and respond to user queries to establish thought leadership. **Your Expertise Profile** * Proven experience in technical writing or a related field. * Solid grasp of SaaS products and technology. * Excellent written and verbal communication skills. * Familiarity with SEO best practices and content management systems (CMS). * Ability to explain intricate technical concepts in a simple, engaging manner. * A portfolio showcasing your technical writing skills and versatility. **Added Pluses** * Understanding of coding languages and software development workflows is a huge plus. * Active participation in technical writing communities is desired. **Compensation & Perks** This contract role offers competitive pay and the freedom to work remotely. We value our contractors and provide opportunities for learning and growth. Enjoy a collaborative environment where your contributions are valued. **Our Investment in You** We believe in investing in our team members' ongoing expertise. Benefit from resources and support for attending conferences, professional development courses, and workshops. Stay ahead in the ever-evolving SaaS space. **Commitment to Teamwork** Become part of a collaborative atmosphere where your insights are welcomed and your growth is supported. We promote a culture of ongoing feedback, celebrating victories, and learning from obstacles. **Community Focus** We actively engage with Sacramento's tech ecosystem and encourage our contractors to participate in local tech gatherings, seminars, and professional associations. We are deeply committed to giving back to the communities where we operate. **Remote Flexibility** Enjoy the adaptability of remote work with this contract opportunity. Work efficiently from the comfort of your home office and create a schedule that fits your lifestyle. **How to Stand Out** In your application, provide examples of your most effective technical writing projects, explaining the difficulties you addressed and the effect your articles had. Tell us about your proficiency with SEO strategies and your talent for engaging diverse user groups.Sacramento, CARemoteContractor$35 - $55 per hourTechnical & Blog Writing2 months ago