24 jobs found
- Evolving systems demand crystal-clear communication. We seek a freelance technical writer in Durham, NC, to bridge the gap between code and comprehension. As our technical communications specialist, you will craft documentation that transforms complexity into accessibility, working in a hybrid environment to stay connected to the team while enjoying flexible working arrangements. **Responsibilities Include** * Creating concise user guides and manuals for our cloud-based applications * Collaborating with developers and product managers to gather accurate technical details * Developing and maintaining API documentation to support external integrations * Writing clear and effective release notes to inform users of new features and changes * Producing tutorial videos and knowledge base articles for self-service support * Ensuring all documentation adheres to established style guides and branding standards * Participating in peer reviews to improve the quality and consistency of documentation * Updating existing documentation to reflect software updates and enhancements * Contributing to the overall content strategy for technical communication **Desired Skills and Experience** * A proven background in technical writing, preferably within a SaaS environment * Exceptional written and verbal communication skills * Experience using documentation tools such as Confluence, DITA, or Markdown * Familiarity with software development processes and agile methodologies * Strong understanding of information architecture and content organization principles * Ability to work independently and manage multiple projects simultaneously * A proactive approach to identifying documentation needs and solving problems * Bachelor's degree in technical communication, English, or a related field * Portfolio demonstrating the ability to simplify complex topics for diverse audiences * Familiarity with version control systems like Git **The Perks of Freelancing with Us** * Competitive hourly rate with flexible payment options * Opportunities to expand your skillset and work on diverse projects * Collaborative work environment with experienced professionals * Autonomy to manage your own schedule and workload * Access to internal training and professional development resources * Remote work options with occasional on-site meetings in Durham * Exposure to cutting-edge technologies and industry best practices * A chance to make a real impact on our products and user experience * Supportive team culture that values creativity and innovation Our hybrid model provides the best of both worlds – the focused environment of working from home alongside valuable in-person collaboration in the Durham, NC, area. If you possess an innate ability to dissect intricate concepts and explain them simply, we want to hear from you! Your words can empower our users and drive adoption of our innovative solutions.Durham, NCHybridFreelance, Part-time$35 - $55 per hourTechnical Writing22 days ago
- Our team needs a detail-oriented technical communicator in the heart of New York City! As a technical writer on our team, you'll transform complex information into easily digestible content, focusing on user guides, API documentation, and developer tutorials. This role, with its remote-first flexibility, allows you to live and work where you feel most productive, embodying a true work-life balance in a dynamic landscape. Join our ranks as we enhance the clarity and usability of our technical offerings. **Primary Tasks & Responsibilities** * Develop comprehensive documentation: Produce API documentation, user manuals, and developer tutorials. Every piece should address real user scenarios. * Collaborate across teams: Work closely with software engineers, product managers, and support staff to understand technical details. * Refine existing content: Continuously review and improve the existing knowledge base for accuracy and usability. * Maintain document standards: Ensure all documents comply with established style guides and formatting standards. * Engage in usability testing: Facilitate usability testing sessions and apply the feedback to document improvements. **Skills We Prize** * Scholarly preparation in technical communication, English, or a related field. A robust learning foundation can substitute formal education. * A career path exhibiting at least 2 years of direct experience in technical writing, specifically around API documentation or software user guides. * Practical knowledge of document management systems and version control tools. We love specialists with experience using tools like Git or Confluence. * Exceptional prowess in writing and editorial processes, with a keen attention to detail. * An intellectual foundation built on technical competence. We need someone who's familiar with coding principles and API structures. **Cultural Resonance** At our firm, we champion innovation through a lens of inclusivity. Every squad member’s contribution echoes throughout the company, from refining strategies to amplifying our collective insights. We're building a collaborative and communicative environment where individuals are empowered and originality flourishes. **Elegible Compensation** * Remote work: Freedom to collaborate effectively, no matter where life takes you. * Premium Health: Coverage starts from your first day. * Continuous Development: Gain unlimited access to thousands of courses and educational materials that support your professional evolution. * Vigorous PTO: A generous PTO plan including holidays, personal time, and vacation, promoting relaxation, recuperation, and enrichment.New York City, NYRemoteFull-time, Part-time$60,000 - $80,000 per yearTechnical and Blog Writing24 days ago
- Our growing engineering team in Lubbock, TX, is seeking a meticulous and insightful part-time Technical Documentation Specialist. The need stems from a rapid expansion of our software suite, requiring up-to-date and easily digestible documentation for both internal staff and external clients. This isn't simply about recording information; it's about creating a learning ecosystem that allows our users to fully utilize our powerful software solutions. **Key Activities** * Convert complex software processes into clear, concise, and accessible user manuals and API documentation. * Collaborate with software developers, QA testers, and product managers to grasp the underlying function and rationale behind new features and upgrades. * Maintain and update existing documentation to ensure relevance and accuracy. * Generate instructional videos and interactive tutorials to further enhance the user's educational journey. * Develop and manage a content calendar for scheduled documentation releases. * Implement and uphold documentation standards and best practices across the team. * Solicit and act upon user feedback to continuously enhance documentation quality. * Organize and maintain a repository of all documentation materials. **Skills & Experience to Succeed** * An academic background in technical writing, computer science, or a closely related field is helpful. * A solid understanding of software development life cycle (SDLC). * Proficiency with documentation tools such as Confluence, Gitbook, or similar platforms. * Familiarity with API documentation generation using tools like Swagger or Postman. * Exceptional written and verbal communication capabilities. * Capability to work independently and manage priorities effectively. * A proactive approach to problem-solving and a love of intellectual curiosity. * Comfort communicating with various internal teams, as well as some direct client engagement, when necessary. **What Makes this Opportunity Special** This part-time position provides a fantastic opportunity to play a pivotal role in the evolution of our software platform. You will collaborate closely with the core engineering team and have a significant impact on customer satisfaction and product adoption. The role also presents an outstanding opportunity to hone your expertise in technical communication and learn new skills as our product suite continues to grow. We offer a competitive hourly rate, flexible working hours to fit around your other commitments, and the chance to work within a supportive and innovation-focused atmosphere. We are committed to professional growth, and provide funds for your education and industry certifications. Our Lubbock headquarters boasts a collaborative, open-plan workspace that encourages brainstorming and cross-functional collaboration. Our company is deeply rooted in the local community and we participate regularly in local tech meetups and events.Lubbock, TXOn-sitePart-time$25 - $35 per hourTechnical29 days ago
- We're seeking a technically proficient part-time or freelance professional to craft meticulously detailed user guides and API documentation within a hybrid or fully remote framework. In this critical role, based ideally near Madison, WI, you'll be instrumental in simplifying our increasingly intricate software solutions for end-users and developers alike. **Responsibilities: Dissecting the Digital** * Collaborating closely with software engineers and product managers to fully grasp complex features and functionality. * Translating sophisticated technical details into clear, concise, and user-friendly documentation. * Developing comprehensive user manuals, troubleshooting guides, and API references. * Maintaining up-to-date documentation that reflects the evolution of our software offerings. * Contributing to the enhancement of our internal knowledge base and style guides. * Illustrating work flows or processes by using tools to make visuals, charts, screenshots etc. **Proficiencies: The Blueprint for Success** * A robust track record in technical communication, demonstrating a keen ability to translate intricate technical concepts into accessible language. Document samples may be requested. * Exceptional command of the English language, with a flair for both technical precision and engaging storytelling. * Familiarity with documentation tools, such as Sphinx, or similar platforms, along with version control systems like Git. * A bachelor's-level formal study in a technology-centric field, such as computer science or engineering, is considered highly beneficial. * Exposure to Agile development methodologies and associated documentation practices. **Rewards: What Awaits You** * Competitive pay, commensurate with industry benchmarks and experience levels. * Generous provisions for paid time off, enabling a harmonious work-life balance. * Opportunities for professional growth and career advancement within a fast-paced tech environment. * The chance to make a tangible impact on our user base by enhancing their software experience. * Be part of a company culture that strongly supports lifelong learning and upskilling in your field. **Our Culture: Collaborative Creation** Our culture celebrates continuous education. We are a diverse team that emphasizes flexibility and independent work. We understand you'll have a life outside of your work, therefore, we believe in meeting our goals during flexible working hours with clear expectations of contribution to projects. We meet on a bi-weekly basis with both the technical teams and user/interface specialists for clear collaboration. **Our Software** We provide comprehensive solutions to financial institutions by simplifying risk management across the spectrum of operations. Our culture has cultivated cutting-edge approaches to providing useful AI tools to assist in decision making for regulatory reporting and risk monitoring.Madison, WIHybrid or RemotePart-time or Freelance$60,000-$80,000 per yearTechnicalabout 1 month ago
- Our growing technical documentation team seeks a diligent and detail-oriented technical writer. Our Phoenix-based cybersecurity firm needs someone who can translate highly technical concepts into clear, concise, and user-friendly documentation. Think "complex code, simple instructions." As a Technical Writer in Chandler, AZ, you'll collaborate closely with our software engineers, product managers, and customer support teams to ensure that our users have access to accurate and up-to-date information. We offer both hybrid and fully on-site roles for this position. **Your Responsibilities Include:** * Authoring, editing, and maintaining a variety of technical documents, including user manuals, API documentation, release notes, knowledge base articles, and troubleshooting guides. * Collaborating with subject matter experts (SMEs) to gather information and validate technical accuracy. * Working directly with the product development team to deeply understand our software and service functionality. * Participating in peer reviews to ensure documentation meets quality standards. * Continuously improving documentation based on user feedback and analytics. * Working with internal style guides and ensuring consistent documentation practices. * Contributing to overall documentation strategy and planning. * Designing and implementing documentation templates, ensuring a common framework. * Identifying areas to add useful content to the documentation, working to address gaps in service resources. * Contributing to improvements to processes to more smoothly provide documentation for end users. **What You Bring to the Table:** * A solid understanding of software development lifecycle and technical concepts. * Demonstrated ability to write clearly and concisely for a technical audience. * Familiarity with documentation tools and technologies (e.g., Markdown, Git, Confluence). * Capability with content management systems (CMS) for publishing and maintaining documentation. * Hands-on expertise creating and maintaining API documentation. * Background in cybersecurity technologies (preferred). * The type of personality where no project is "too complex". * Ability to manage multiple projects simultaneously and meet deadlines. **Perks of Working with Us:** * Competitive salary and benefits package that aligns with your skills. * Comprehensive health insurance, including medical, dental, and vision coverage. Benefits kick in 30 days after employment! * Generous paid time off (PTO) and paid holidays to recharge and enjoy life. * Professional development opportunities to enhance your skills and grow your career. We pride ourselves on cultivating staff who learn new things daily. * Flexible work arrangements, including remote and hybrid options where available. This means that sometimes you may need to work on-site with our team and sometimes work from the comforts of your home! * A collaborative and supportive work environment where your contributions are valued. * Opportunity to make a real impact on our customers' success. * On-site perks including free snacks and drinks, employee lunch monthly. * Team-building activities and social events that make you actually like your colleagues. We are eager to welcome a new Technical Writer to our Chandler, AZ team, be it an on-site or hybrid arrangement. If you have the skillset to excel in translating the complicated to the understood, you are strongly encouraged to apply!Chandler, AZOn-site or HybridContractor or Part-time$50,000 - $70,000 per yearTechnical & Web Contentabout 1 month ago