168 jobs found
- Our expanding engineering team in San Antonio needs a diligent technical writer to help us bridge the gap between complex code and everyday users. We're not just looking for someone who can document – we need a translator who understands the nuances of software architecture and can explain it in a way that’s both accessible and engaging. **Key Responsibilities** * **Documentation Development:** Create comprehensive technical documentation for our suite of software products, including API documentation, user manuals, troubleshooting guides, and developer tutorials. * **Collaboration with Engineering:** Work closely with software engineers, product managers, and QA teams to understand the technical specifications and functionalities of our products. * **Content Planning:** Develop and execute content plans for new releases, updates, and feature enhancements, ensuring documentation is available on time and meets user needs. * **Clarity and Accuracy:** Ensure all documentation is clear, concise, and technically accurate. You'll be the champion for user understanding. * **Style Guide Adherence:** Maintain consistency in style, tone, and formatting across all documentation, adhering to our established style guide. * **Documentation Maintenance:** Regularly update and maintain existing documentation to reflect product changes and user feedback. * **Multimedia Content:** Create multimedia content such as videos, diagrams, and interactive tutorials to supplement written documentation. * **Usability Testing:** Conduct usability testing on documentation to identify areas for improvement and ensure ease of use. **Attributes of an Ideal Candidate** * **Technically Inclined:** You possess a strong understanding of software development concepts, APIs, and programming languages. * **Communication Skills:** Excellent written and verbal communication skills. You can explain complex technical topics in a clear and concise manner. * **Detail-Oriented:** High attention to detail and accuracy. You're meticulous in your work. * **Independent Worker:** Ability to work independently and manage multiple projects simultaneously. * **Adaptable:** You are able to quickly learn and adapt to new technologies and software platforms. * **Team Player:** Collaborative spirit and a desire to work closely with cross-functional teams. **What Makes You a Standout?** * Proven history in writing detailed API documentation. * A working portfolio showcasing ability to write complex and simple concepts in accessible and comprehensive guides and documents. * Familiarity with documentation tools and platforms such as Confluence, JIRA, or similar. **A Glimpse Inside Our Culture** Our San Antonio office is a collaborative space with a startup mindset inside of a more stable industry presence. We encourage learning and exploration. You will work with some of the brightest in this space who love to grow and teach others as well. With happy hours on Fridays and community outreach events, you will find plenty of opportunities to connect with your team in a way that works best for you. **Compensation Details** Our salary range depends on experience and specific certifications. A comprehensive health package, stock options, and ample PTO are also included.San Antonio, TXOn-siteFull-time & Part-time$65,000 - $85,000 yearlyTechnical & Web Content18 days ago
- We are expanding our technical documentation team and are seeking a dedicated Technical Writer to join our fully remote operations based in Laredo, TX. In this role, you will transform complex technical data and processes into clear, concise, and easily digestible content for our diverse user base. You’ll collaborate closely with software engineers, product managers, and support teams to deeply understand the technologies we’re developing and ensure the user-facing documentation accurately reflects the latest features and enhancements. **Key Responsibilities:** * Create comprehensive technical documentation, including user manuals, API guides, installation instructions, and troubleshooting articles. * Conduct in-depth research on software functionalities, system designs, and technical specifications. * Participate in sprint planning meetings to stay informed about upcoming software releases and modifications. * Develop and maintain a structured documentation library that aligns with company style guides and industry best practices. * Collaborate with cross-functional teams to review and refine documentation drafts, ensuring accuracy and completeness. * Proactively identify gaps in existing documentation and develop solutions to improve user comprehension. * Incorporate feedback from users and internal stakeholders to continuously enhance documentation quality and relevance. * Manage documentation versions and revisions using version control systems. * Utilize various multimedia tools to integrate visual aids, such as diagrams, screenshots, and videos, into documentation. * Offer occasional training and support to internal teams on new features or changes in documentation practices. **Essential Skills and Qualifications:** * A strong track record of creating impactful technical documentation. * Proficiency in documenting REST APIs, SDKs, and related development resources. * Experience with agile development methodologies. * Ability to work effectively in a remote, collaborative environment. * Excellent communication, interpersonal, and presentation skills. * Solid understanding of information architecture principles and documentation workflows. * Background in computer science, engineering, or related technical field preferred. * Working knowledge of version control systems such as Git. * Comfortable using documentation tools like Confluence, JIRA, and Markdown editors. **The Perks:** * Competitive compensation packages based on your skills and experience. * Comprehensive healthcare benefits, including medical, dental, and vision coverage. * Flexible work arrangements, designed to help you maintain a healthy work-life harmony. * Generous paid time off and paid holidays. * Opportunities for career growth and professional development. * Company-sponsored training and certification programs to build up skills and expertise. * A supportive and inclusive remote work environment, characterized by team spirit and ongoing collaboration. * Regular virtual social events and team-building exercises to stay connected and build relationships. * Equipment and software stipends to ensure a high-quality work from home experience. This freelance, remote opportunity allows you to showcase your talent while working on interesting projects for our evolving technological business.Laredo, TXRemoteFreelance$40,000 - $60,000 yearlyTechnical Writing, Web Content18 days ago
- Denver's burgeoning tech scene needs clear and concise communication, and we need a technical writer who thrives on making the complex understandable. As our freelance technical writer, you will transform intricate software functionalities into user-friendly guides, API documentation, and engaging tutorials for both internal teams and external clients. This is a part-time role, initially remote with potential for on-site work as needed. **What You'll Be Doing** * **Crafting Detailed Documentation:** Authoring comprehensive API documentation, user manuals, and troubleshooting guides that clearly explain software functionalities and workflows. * **Simplifying Complex Concepts:** Deconstructing technical jargon into easily digestible language, ensuring accessibility for users with varying levels of technical expertise. * **Developing Engaging Tutorials:** Producing step-by-step tutorials and interactive guides that empower users to effectively utilize our software solutions. * **Collaborating with Engineering Teams:** Working closely with developers, product managers, and QA engineers to gather accurate information and ensure documentation aligns with software updates and enhancements. * **Maintaining Documentation Standards:** Adhering to established documentation guidelines and style standards, ensuring consistency and accuracy across all technical content. * **Iterating Based on Feedback:** Incorporating user feedback and analytics to continuously improve the clarity, relevance, and effectiveness of our documentation. * **Content Maintenance & Updates:** Regularly reviewing existing documentation to keep up-to-date with our evolving software, addressing any gaps or errors. **Your Academic Foundation & Professional Journey** * A background in technical communication, English, computer science, or a related field. * Practical mastery of at least 3 years in technical writing, preferably in the software or tech industry. * Hands-on expertise creating API documentation using tools like Swagger, Postman, or similar. * Skill cultivation in various documentation formats, including Markdown, HTML, and PDF. * Familiarity with Agile development methodologies and version control systems like Git. * Ability to decipher complex technical information from developers, engineers, and other technical staff. * A passion for translating highly technical ideas into plain, accessible documentation. **The Perks of Part-Time Freelance** * Competitive hourly rate, dependent on industry exposure and proven skill. * Flexible work schedule that adapts to your life in the Mile High City. * The possibility of transitioning to a full-time technical writing role. * Opportunities to expand industry background and take on new tech topics. * A collaborative, innovative work environment committed to technical education. **Extra Credit** * Familiarity with Denver's burgeoning tech industry, including specific local software businesses. * Contributions to open-source documentation projects. * Experience working on documentation for cloud-based platforms.Denver, CORemote / On-siteFreelance, Part-time$35 - $55 per hourTechnical Writing & Content Marketing18 days ago
- We're on the lookout for a detail-oriented Technical Writer in Jersey City, NJ, to help us develop and maintain comprehensive documentation for our cutting-edge software products. As a pivotal member of our tech team, you'll translate complex technical information into clear, concise, and user-friendly guides, manuals, and online help resources. If you excel at making complicated subjects accessible and have a passion for precision and accuracy, we want to hear from you! **Essential Duties and Responsibilities:** * Develop and maintain comprehensive documentation suites, including user guides, API documentation, developer tutorials, and troubleshooting manuals. * Collaborate closely with software engineers, product managers, and customer support teams to gather information and ensure documentation accuracy. * Employ exceptional communication techniques to demystify intricate technical concepts into easily understandable and engaging content. * Create documentation in a variety of formats (e.g., PDF, HTML, online help systems) to suit our audience's different consumption preferences. * Consistently improve existing documentation based on user feedback, usage metrics, and internal updates. * Stay updated on the latest industry standards and technical writing tools to optimize the efficiency and quality of documentation processes. * Organize and structure information logically to provide intuitive navigation within our documentation resources. **Required Experience:** * A demonstrated history of creating detailed, accurate, and engaging technical documentation for a diverse array of users. * Familiarity with standard methodologies like Agile or Waterfall development to seamlessly integrate documentation development into product lifecycles. * Deeply curious and dedicated to continually enhancing knowledge of software products and technical concepts. * Demonstrable competency in mastering the latest software and tools utilized in creating and publishing top-tier documentation. * Possession of sharp analytical and problems-solving competencies in independently deciphering challenging concepts or troubleshooting technical documentation. * Bachelor’s degree in English, technical communications, computer science, or a relevant discipline. **Our Benefits Include:** * Competitive salary complemented by a robust health insurance coverage (medical, dental, vision). * Contribution toward retirement through our matching 401(k) plan, with financial consulting available to strategically plan your long-term financial prosperity. * Professional growth opportunities through continuous learning, including trainings, educational programs, workshops and conference attendance opportunities to sustain progress and advancement. * Abundant paid leave, incorporating comprehensive holiday benefits to ensure satisfactory harmony between working life and downtime. * Perks and fringe benefits, which encompass wellness resources (gym memberships) and flexible remote operations, customized for work-life requirements. * Cultivating collaborative opportunities among a skilled and enthusiastic cohort where you influence significant developments. With us, influence is crucial as our company builds toward impactful and transformative future software achievements. We emphasize your influence so our product vision translates to reality!Jersey City, NJRemoteFull-time$80,000 - $100,000 per yearTechnical & Content Marketing18 days ago
- Our rapidly expanding software firm needs a contractor with a blend of technical prowess and content marketing acumen in the Gilbert, Arizona area. This is a unique chance for a talented individual to sculpt narratives around complex technical products, translating features into engaging user stories. **The Task at Hand** As a Technical Content Specialist, your mission transcends conventional documentation. You'll be building bridges between our product developers and the end-users through meticulously crafted content that empowers comprehension and inspires engagement. * Collaborate with product managers, engineers, and customer support to gather detailed product information. * Develop comprehensive documentation, including user guides, API references, and troubleshooting guides. * Create marketing content, such as blog posts, case studies, and website copy, demonstrating the value of our technical products. * Optimize content for SEO and ensure it aligns with brand voice and style guidelines. * Analyze content performance and make data-driven improvements. **Profile of Success** Ideal candidates will bring a diverse background that showcases both technical depth and communication finesse: * Background in computer science, engineering, or a related technical discipline is a definite plus. * Proven proficiency in writing about intricate technical concepts, transforming them into captivating narratives. * A portfolio brimming with stellar technical writing samples that highlight an ability to craft compelling marketing collateral. * In-depth understanding of SEO principles, paired with practical application in content optimization. * Exceptional attention to detail with stellar time management abilities. * Familiarity with content management systems (CMS) and developer documentation tools is highly valued. **Our Offering to You** Joining us means becoming a pivotal player in shaping our messaging and driving adoption of our cutting-edge technologies: * A compensation structure geared toward competitive contractor rates. * Collaborate remotely with our supportive, growth-minded team members. * Unleash your creativity in a role that merges marketing prowess with technical know-how. * Shape content strategy and guide user engagement for advanced technological platforms. **Work-Life Harmony** We cherish your personal and professional needs. Part-time work will be hybrid for team collaborations in Gilbert, AZ. * Flexibility in crafting your own work plan, tailored to achieve ultimate efficiency. * Open communication policies ensure work-life harmony is central to the company.Gilbert, AZHybridContractor, Part-time$40 - $60 per hourContent Marketing, Technical Writing18 days ago